Manager Training

Suzette R. Newcomer

*** ***** ****** - **********, ** 33463 ************@*****.*** 561-319-

4486

OFFICE MANAGER/FULL CHARGE BOOKKEEPER

"Experienced in multi-tasking and handling multiple projects in

a fast-paced and results-driven environment"

Self-motivated and self-directed team player who eagerly accepts new

challenges, is adaptable and flexible in new situations, effectively meets

deadlines, and is committed to a professional standard of performance;

seeks full-time managerial position. Eager to leverage nearly 30 years of

proven success as a Office Manager/Full Charge Bookkeeper/ Training

Coordinator with superior interpersonal skills for a company that welcomes

experience, initiative and dedication.

PROFILE

SUMMARY OF EXCEPTIONAL SKILLS:

. Extensive experience in multi-tasking including bookkeeping,

organizing meetings, scheduling, answering telephones, making

travel arrangements, typing letters, filing, supervision of

employees, recruiting, researching, curriculum writing and

presenting

* Superior verbal and written communication, analytical, organizational,

problem-solving, and leadership skills, including newsletter

publishing

* Excels in both team and independent environments with the ability to

work under minimal supervision

. Type 50 WPM

. Proficient with PC and MAC including email and web browser

. Highly proficient with MS office applications including Word,

PowerPoint and Outlook

. Experienced in prioritizing and multi-tasking in a fast-paced

and demanding work environment

. Experienced presenter and facilitator

. Proficient with multi-media equipment

. Extensive experience with fund raising, community outreach,

volunteer management

. Monitoring and evaluating program effectiveness

MANAGERIAL/TRAINING EXPERIENCE

Children's Home Society

Family Support Worker

2012-2014

* Supervise visits between birth parents and their children in

care

* Interact with child welfare professionals, birth parents,

agency personnel, foster parents and children in care

* Documenting all observed birth parent encounters with

their children

National Center for Missing & Exploited Children

Outreach Manager

2008-2011

. Coordinating the implementation, promotion and delivery of

safety programs to child welfare professionals

* Create, develop, maintain, and disseminate essential program materials

* Organized various outreach activities and campaigns to further the

mission of NCMEC

* Represent NCMEC at local, state, and national meetings and conferences

. Responsible for all program travel and budget

* Collate data for quarterly reporting on progress and effectiveness of

program

. Direct report to National Director of Safety

. Performed duties in accordance with specific instructions

and established work procedures

Foster Adoptive Parents Association of

Palm Beach County

Training Coordinator

2005-2008

. Planned, created and presented various training and

education programs for foster parents and child welfare

professionals

. Monitored and evaluated effectiveness and compliance with

grant guidelines

. Presentations included topics such as self-esteem,

communication skills, cultural diversity, sexuality, parenting,

behavior modification techniques and time management

. Performed duties in accordance with specific instructions

and established work procedures

Planned Parenthood of the Palm Beach

and Treasure Coast, Inc.

Training Coordinator

2003-2005

. Coordinate National and International training programs

including hotel reservations, food service, travel, program

supplies and budgeting

. Purchase books and curricula for agency library

. Keep a data base of program participants

. HIV Pre/post testing and counseling

. Sexuality education and community outreach

Children's Place at Home Safe, Inc

MAPP/FLMAPP Trainer

Licensing Specialist

1998-2003

. Present state mandated program to potential foster

parents.

. Assess and evaluate potential foster parents ability to

comply with state and local laws for fostering

. Write home studies and make recommendations for potential

foster parents

. Monitor and understand any changes in the child welfare

laws

ADDITIONAL EXPERIENCE:

2007-2008 The Prevention Center in the Dept. of Safe School - School

District of Palm Beach County - FACE IT Facilitator

1997-1998 Foster Parents Association of Palm Beach County, Inc - Parent

Educator

1994-1997 Palm Beach County Health Department - Volunteer

Specialist

2000-2005 Alternate Family Care - FL/MAPP Trainer

1990-1997 Florida Outreach Childbirth Education and Parenting Program -

Childbirth and Parenting Educator

1993-1996 Children's Case Management Organization - Parent Educator

1985-1994 Planned Parenthood of the Palm Beaches, Inc. - Community

Educator

1990-1994 Palm Beach County School Board - Parent Educator

1992-2003 Waldenbooks - Bookseller

1978-1991 Aire-Flo Filters, Inc. - Office Manager/Owner

1987-1989 City of Greenacres - Parent/Baby classes

1979-1984 Childbirth Education Association - Childbirth Educator

1976-1978 Center for Professional Advancement - Receptionist

1972-1976 Somerset Trust Company - Transit Proof Operator

COMMUNITY INVOLVEMENT:

Foster Adoptive Parents Association of Palm Beach County

Board of Directors -Vice Pres. 2011-2012

President 2008-2010

Secretary 2005-2007

CERTIFICATES OF COMPLETION (A brief list):

Management Mastery Series 2005 72 hours

Training of Trainers II 2005 34.5 hours

Training of Trainers I 2004 28 hours

Effective Strategies for Working

with Sexually Aggressive and

Sexually Reactive Youth and

Their Families 2004 72 hours

501 HIV Pre/Post Test Counselor 2004

Achieve Global 2003 30 hours

Adolescent Health Curriculum 2003 6 hours

Florida MAPP Re-Certification Training 2002 24 hours

GPS/MAPP Certification Training 1998 48 hours

Roots and Wings Train the Trainer 1999 13 hours

Victim Advocate Training 2005 48 hours

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