Human Resources Manager

Betsy Romo, PHR

W** N*** Locust Avenue, Cedarburg, WI 53012

Cell: 262-***-**** . ***********@*******.***

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Summary

Bi Lingual - Spanish Recruiting Staffing Training

Employee Development

Compensation Benefits Safety Employee Relations

Regulatory Compliance

Professional Experience

Cintas, Milwaukee, WI

2012-Present

A publicly held, business to business service provider of uniforms and

facility services

Human Resources Manager

Responsible for all Human Resources activities at this 100 employee rental

industrial laundry facility including:

. Developing new recruiting sourcing outlets while maintaining current

sources for all positions (production, service, office and sales)

. Interviewing candidates, obtaining reference and background checks,

conducting world class orientations and maintaining the Taleo staffing

system

. Identifying and implementing a succession planning strategy for

leadership structure

. Maintaining positive employee relations by reinforcing the

organization's corporate culture

. Ensuring compliance with legal obligations under FMLA, ADA,

EEO/Affirmative Action, Workers' Compensation, Unemployment, and other

employment laws

. Reporting updates to the Company's Affirmative Action Plan on a

quarterly basis

. Emphasizing a culture of safety at the Company through monthly Safety

Improvement Committee meetings, specialized monthly training and

investigation of safety incidents and accidents

. Managing workers' compensation claims and maintaining all OSHA

recordkeeping.

. Coordinating DOT driver compliance program including record keeping

for the fleet

. Administering health and pension benefits

. Conducting workplace investigations, disciplinary actions and

separation exit interviews

. Participating in wage surveys within the local labor market to

determine compensation package competitiveness

. Tracking training and development compliance through the Talent

Management System

Stano Landscaping, Inc., Milwaukee, WI 2011-2012

Human Resource Generalist

. Developed, implemented and coordinated policies and programs relating

to employee relations, recruitment and interviewing, orientation and

training, employee benefits, safety, and compliance programs

SWITS (Southern Wisconsin Interpreting and Translation Services)

2009 - 2011

Contractor to the Department of Health and Human Services

Community Interpreter, Milwaukee, WI

. Provided interpretation for clients/patients in clinical, home,

governmental, and community settings

. Ensured linguistic and cultural accuracy and complete understanding

while maintaining impartiality and confidentiality

Moog automotive/cooper industries, Melrose Park, IL

1995 - 1998

A publicly held, manufacturer of automotive components

Bi-lingual Human Resources Generalist

Conducted all Human Resources activities for 300 employees. Hourly

workforce was predominately Spanish speaking.

. Recruited, interviewed, and evaluated pre-employment tests for new

hires at all levels

. Conducted new employee orientations and training

. Administered health and pension benefits

. Maintained hard copy and computer records for benefit/pension plan and

personnel transactions

. Investigated work related incidents and accidents prepared reports for

insurance carrier, company records, and OSHA log. Utilized information

to analyze and minimize accidents

. Participated in the implementation and certification of OSHA'S VPP

(Voluntary Protection Program)

. Prepared employee separation notices and conducted exit interviews to

determine reason for separation

. Complied with governmental reporting entities, such as the EEOC and

Wisconsin DWD

. Selected and negotiated placement fee agreements with staffing

agencies

. Administered company policies, practices and procedures

. Administered compensation program. Conducted wage, salary and benefit

surveys within local labor market to determine competitiveness

. Audited internal ISO 9001 procedures for initial certification process

La Francaise Bakery, Northlake, IL

1993

- 1995

A privately held, manufacturer of bakery goods.

Human Resources Administrator (bi-lingual required)

Supervised two staff and all HR activities and payroll for 450 employees.

. Integrated a Spanish/English Employee Handbook to obtain consistent

policies

. Conceived and implemented a merit-based employee Performance Appraisal

System

. Developed and managed a salary survey

. Authored job descriptions for all manufacturing and administrative

positions

. Investigated all accidents, prepared reports and tracked worker's

compensation cases

. Managed all Unemployment claims and cases (attended hearings)

. Designed and developed specific forms for Weekly Schedules, Position

Vacancy, Corrective Action, Attendance, Employee Turnover

. Recruited, interviewed, and oriented new employees

. Administered progressive discipline and terminated employees

. Researched and compiled information to assist legal counsel with

Discrimination Claims, Labor Board Claims, and Department of Justice

and INS inquiries

. Selected and managed two temporary staffing agencies

Staff Management, Chicago, IL

1992

- 1993

Employment staffing

Bi-lingual Account Manager

On-site staffing manager at a manufacturing firm.

Universidad del norte, Barranquilla, Colombia

1990 - 1992

Premier private University

Assistant Director, International Relation/International Exchange Student

Program Coordinator

Prepared and implemented public relations and informational programs to

promote the university. Assisted exchange students with immigration,

orientation and housing.

Education

PHR-Professional Human Resources Certification, HRCI, December 2010

Graduate Certificate Human Resources, Benedictine College, Lisle, IL 1996

B.A. Spanish and International Relations/Business, University of Wisconsin,

La Crosse, WI, 1989

Studies Abroad (marketing, management, economics) at: La Universidad del

Norte, Colombia, South America, 1987/88

Other skills & Credentials

Taleo Staffing System

Microsoft Office (Outlook, Excel, Word, PowerPoint, Publisher)

CPR and First Aid Certification

Metro Milwaukee SHRM member

HPGM, Hispanic Professionals of Greater Milwaukee Member

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