Human Resources Customer Service

rosemary haney

**** ********** **** 706-***-****)

Rome, Georgia *************@*****.***

level- Office

manager

Results-oriented office assistant with 34 years of experience planning,

organizing, and managing high-volume administrative / business operations.

Highly motivated quality oriented professional recognized for achievement

in areas of sales execution support, and the organization and management of

critical tasks.

Core Competencies

< Special Project Management

< Office Management

< Customer Communication & Liaison Affairs

< Human Resources

< Special Event Planning

< Confidential Correspondence & Data

< Problem Solving & Conflict Resolution

< Time Management - Deadline Sensitive

Computer Skills: Microsoft Office (Word, Excel, Access, PowerPoint),

Professional Experience

Morrison Floyd medical center -Rome, Georgia

Office Assistant - 1989 to 2014

Administrative positions provided a full realm of support to Manager, and

District Managers, and other senior level management. Scope of

responsibility was diverse and included client communications, customer

service, human resources, payroll, special projects, regulatory reporting,

and administration.

OFFICE MANAGER

< Provided management with detailed daily sales figures analysis.

< Coordinated safety meetings which hosted 65 attendees.

< Created weekly and month end Credit, accounts payable, account

receivable and No Charge reports.

< Trained employees on cash register, product line and pricing.

HUMAN RESOURCES

< Handled unemployment insurance issues and processed partial claims

with DOL via internet.

< Managed attendance functions for Managers with Kronos and My staff

timekeeping system.

< Conducted employment interviews as well as exit interviews.

< Acted as liaison between staffing agencies and Human Resources

Director.

< Provided assistance to employees with payroll, tax, or employee

relations issues. Count and deposit money

< Made all schedules for employees

CUSTOMER SERVICE

< Provided corporate assistance to clients including Floyd Medical

Center.

< Processed customer orders.

< Effectively handled and resolved customer concerns and complaints.

< Offered telephone and product knowledge support to wholesale and

retail customers. Employee of the month 1989 and 1999

Education

Deerfield Beach, Florida-GRADUATE

Georgia Northwest, Rome, GEORGIA

REFERENCES: Peggy Creapeau-Director of Morrison Floyd Medical

-1990-2014--telephone-352-***-****

Donald Brown - Assistant Director of Morrison Floyd

Medical 1990-2014 telephone-706-***-****

Dr. Joseph Busio - Vice President Floyd Medical Center -

telephone-706-***-****

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