Krishana Trammell
Lagrange, GA 30240
Cell: 762-***-**** *******@*******.***
objective
To obtain a career where I may maximize the use of
my customer service, billing and payroll
experience. I believe my education, strong
organizational skills, attitude and people oriented
personality would be an asset to the Company's
family.
EDUCATION
Fort Valley State University 1998 - 2002
Bachelor of Business Administration in Accounting
West Georgia Technical College
Medical Billing and Coding Certification 2008
Experience
Freedom Homecare
June 2012 - October 2014
Assistant Billing Supervisor
Process client billing via Soneto and GHP
(Medicaid)
Specializing in private pay and VA clients
Code client services
Investigate discrepancies
Ensure timely and accurate submissions to insurance
companies
Maintain client HIPAA regulations
Payroll Supervisor/Human Resource Assistant
Supervise payroll specialists
Process high volume payroll (500+ employees)
Process employment verification
Update employee HR files, payroll rates, and other
information
Audit caregiver expirations
Ensure accuracy of job description and pay rate
Directed and educated junior team members on
auditing techniques and software
Trending error data and/data analysis
Provided feedback to management of audit results
Troup County Board of Education
January 2011 - May 2012
Substitute Teacher
Supervise about 16 other individual
Develops, recommends and implements training to
enhance department production, efficiency and
quality of service.
Provides training and coaching to staff
Mentors trainees and assist in their training
Identified and resolved system or training issues
Project manager lead on
Emory Healthcare
October 2010 - November 2010
Call Center Supervisor
Supervised 5 call center associates
Registered, scheduled, updated patient information
Updated protocol manual in order to adequately
schedule appointments and procedures
May 2007-Oct 2010
Assistant/Senior Medical Secretary
Created/submitted accounts payable information
Maintained inventory accuracy by daily auditing
Billed/coded $100,000 plus of equipment or supplies
Entered payroll information for 50 plus staff
members
Coordinated financial/accounting/budgeting
processes
December 2005 - May 2007
Administrative Support
Interviewed, registered, and updated patients
information
Billed/coded Physicians' charges for various
patients
Audited physician/patient accounts
Accounting, filing, record keeping, compiling
reports and statistical information