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Sales Customer Service

Location:
Downers Grove, IL
Posted:
October 17, 2014

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Resume:

Terrence A. Quandt

**** ********* ****** ******* *****, IL 60515

acgesf@r.postjobfree.com 630-***-****

Summary

Experienced executive and an accomplished and results-oriented sales &

marketing executive who strives to provide superior services and client

satisfaction. Brings value as a productive, proven sales and marketing

performer, with strong relationship building skills. Leverages existing

talent and various digital marketing and advertising approaches to update

and maximize brand awareness. An enterprising producer who develops and

executes programs that drive growth and generate significant revenue,

contributing to the prosperity of an organization.

Work Experience

Blue northern energy, llc, BN2 Capital holdings, LLC Chicago, il 2010-2014

Senior Vice President Risk Management and Fuel Marketing

Key executive, and holder of Series 3 Commodity & Futures license, in

development and implementation of risk management and fuel marketing

strategies of 50mm gallon per year biodiesel facility. Risk management

function for both inbound commodity feedstocks, outbound biodiesel product

and crude glycerin. Works in conjunction with off take partner, Noble

Group/Noble Mansfield, in domestic fuel distribution sales strategy and

pricing. Strong knowledge of net back pricing off-take agreements, blending

economics and hedging strategies. Responsible for RFS2 EPA compliance

including RINs management and quarterly and annual attestations.

Negotiated 50 million gallon per year off-take agreement valued at over

$250 million per year

Responsible for financial modeling for Illinois and Florida facilities

Responsible for hedging strategies utilizing the heating oil and soybean

oil futures markets

Responsible for commodity market analysis of B100, HO, SBO, NG and Propane

Negotiated and secured feedstock financing agreements for biofuel

production facility

Part of team lead in securing over $6mm in funding through New Market Tax

Credit Program for two separate production facilities

Team member in securing USDA guaranteed loan for $6mm

Negotiated crude glycerin off take agreement valued at over $1 million per

year

Responsible for compliance and liaison to Energy Information Agency (EIA)

Company representative and member of Commercial Aviation Alternative Fuels

Initiative (CAAFI)

GP Albums / General Products, LLC, AlbumsAmerica.com, Chicago, IL

2005-2010

Third-generation manufacturer of handcrafted photo album products,

traditionally sold through professional photographers.

Sales & Marketing Manager

Key contributing executive for sales growth, organizational effectiveness,

and overall company strategy. Managed and trained independent sales force

as well as customer service department. Maintained email marketing, trade

advertising, and collateral materials. Evaluated and exhibited at

national, regional, and local trade shows, seminars, and sponsored speaker

events. Designed, implemented, and managed customer service commission

program, and streamlined information request distribution process.

Established sales and cost-control initiatives.

. Re-branded and reintroduced company name and identity, positively

impacting industry perception.

. Conceptualized, designed, and launched four product lines achieving

sales of $500,000 in first year at 100% profit margin in a hyper-

competitive industry.

. Started new "direct to consumer" sales channel with new e-commerce

site.

. Built and maintained e-commerce site with over 220 products, full

order processing, and secure credit card processing capabilities.

. Strengthened website's digital advertising with Google AdWords,

comparison shopping sites, and social networking sites, as well as designed

the site's organic search and all SEO & SEM functions.

. Implemented, designed, and managed email marketing program,

streamlining communication objectives to over 22,000 customers and

prospects.

. Brought sales team to a closer working relationship with management,

production, and support departments, creating a positive attitudinal shift.

. Oversaw design and training of new ERP/MRP software system for sales

and customer service departments, to improve productivity and reduce

administrative tasks, which yielded a more positive customer purchasing

experience.

Jen Quandt Garden Design, Inc., Downers Grove, IL

2002-2005

Specialty perennial garden services company offering design, installation,

maintenance, and consulting services.

Co-Owner

Successfully added two new revenue streams and implemented local PR and

mailing campaigns, which helped increase net revenue by 80% in 2005.

Maintained 50+ maintenance clients in the western suburbs, utilizing

seasonal employees. Achieved sales growth of 35% annually over the first

three years in business. Sales and marketing duties included collateral

material, proposals, advertising, and website maintenance. Administrative

duties include payroll, accounting, contracts, procurement, and taxes.

Communications Four, Chicago, IL

2003-2004

Start up broadcast communications production and distribution company

providing broadcast publicity services utilizing satellite and Internet

technologies serving a variety of industries.

Account Director

Achieved sales of over $500,000 in first year. Successfully retained and

converted a dozen high-profile clients from previous employer.

Orbis Broadcast Group, Chicago, IL

1998-2003

Broadcast communications production and distribution company providing

broadcast services utilizing satellite and Internet technologies and

serving a variety of industries.

Director, Account Management

Provided strategic consulting on marketing communication programs for

Fortune 1000 companies, public relations agencies, and large non-profit

associations. Responsible for sales and marketing of broadcast

communications products and services to a variety of industries, including

public relations and advertising agencies. Responsible for all sales

aspects including trade shows, cold calling, client consultation, contract

negotiation, and project management. Utilized new technologies to further

marketing and sales efforts.

. Achieved sales of over $1 million annually.

. Developed new client channel that provided over $500,000 in sales in

first year.

. Managed strategic alliance sales force of 150 representatives.

. Generated revenue of $1 million in six months.

PharmaNutrients USA, Lake Bluff, IL

1996-1998

An international marketing and manufacturing corporation of branded

nutritional dietary supplements.

National Account Executive

Designed and maintained brand marketing programs in North America. Brought

patented technologies to consumer markets. Responsible for all aspects of

sales, including securing trademark licensing agreements, contract

negotiations, label compliance, and purchase orders. Organized both

domestic and international trade shows, including coordinating activities,

symposiums, and social functions. Efficiently facilitated the use of

advertising agencies, public relation firms and regulatory attorneys.

. Increased sales over $2.5 million in first year of launch with

limited consumer advertising.

. Achieved new marketing stability due to trade launch marketing

programs, consumer campaigns, and customer co-op advertising, marketing,

and sales programs.

. Initiated and created product newsletters as an educational vehicle

for utilization by clients.

One Source, Lake Bluff, IL

1993-1996

Health food manufacturer of consumer package goods, sister company of

PharmaNutrients.

Account Executive

Achieved sales of over $1.5 million in first year from new and reactivated

accounts. Trained and managed new sales representatives. Designed and

executed all aspects of co-op advertising program. Served an 11-state

territory, including inside and outside sales, and selling to retail stores

and distributors. Responsible for all aspects of sales and marketing.

Power Service Products, Weatherford, TX, Denver,CO

1990-1993

Largest Manufacturer of Diesel Fuel Additives in the United States

Regional Manager

Responsible for regional management of bulk and CPG product sales

throughout the Rocky Mountain region. Sold product through fuel jobber and

fuel wholesaler distribution network. Worked and trained client

salespeople through value added sales strategies. Number one bulk sales

representative in the company.

Stotler & Company, Chicago, IL

1986-1990

Floor clerk in grains and meats at the CBOT and CME

Education, Licenses & Certifications

Loras College, Dubuque, IA

Bachelor of Arts in Finance, Minor History, 1989

Series 3 Brokers License

Lean Six Sigma Executive & Sponsor Certification

Affiliations

Downers Grove Plan Commission, Appointee, 2004- 2007

Loyal Order of the Moose, Member

Computer Skills

PowerPoint, Microsoft Office, Telemagic, Act!, Excel, Lotus, Goldmine,

Constant Contact, Syspro, DejaWin



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