Administrative Assistant, Secretary, Receptionist
Resume:
Vera B. Rodriguez
P O Box ***
Cibolo, TX *****
Home phone: 210-***-****
Mobile phone: 210-***-****
WORK EXPERIENCE:
June 12, 2014 to July 31, 2014 Wal-Mart Vision Center
Schertz, TX 78154
Optician in the Vision Center
Starting wage - $8.80 per hour Current wage $8.80 per hour
Job responsibilities were to assist customers with the purchase of their lenses and frames. Input
their personal and medical information, collect payment for their purchases. Keep assigned area
clean and stocked, and print and file reports.
This was a part time position, the days and hours varied from week to week.
February 2014 - March 2014 Registered with Express Employment Professionals
looking for a clerical office position.
February 27, - March 7, 2014 Worked for a Director, Tammy Stine, 210-***-****,
Core Mark, Distributor for Valero, 6413 Tri-County Pkwy,
Schertz, TX 78154
Starting and Ending wage $12.00 per hour.
July 2011 - February 2014 Retired
March 2008 - July 2011 Our Lady of the Lake University
411 S. W. 24th Street
San Antonio, TX 78207
Research Assistant/Administrative Assistant to the Vice President for Academic Affairs
Starting wage - $11.00 per hour Ending wage - $12.98 per hour
Records Information/Service Specialist I Office of the Registrar
Starting wage - $9.77 per hour Ending wage - $10.86 per hour
The job functions when working for the Vice President for Academic Affairs were as follows:
Answer incoming calls and place outgoing phone calls upon request. Send and receive
correspondence via fax, scan and email, and US Mail. Make meeting arrangements to include
reserving a meeting room, ordering refreshments, preparing printed material for handout, and
creating an agenda when necessary. Taking minutes at the Board Committee meetings, typing
meeting minutes and distributing to members. Maintain faculty files, office supplies, supervise
student workers, make travel arrangements to include hotel and transportation, maintain the VP’s
calendar, assist students, faculty, administration, and staff when requested. Process incoming
and outgoing mail for the office.
Job responsibilities when working in the Registrar’s office were as follows: assisted all students
with registering for classes, adding or dropping a class, update personal information, i.e. address
or FERPA, update advisor information, print a copy of their degree plan for them when
requested, print transcripts upon request, and registering for graduation. Answering a multi line
phone, filing, faxing, photo coping, scanning, maintaining necessary office supplies, and making
sure there was always an ample supply of forms for student use. Processed incoming and out
going mail. The software package call Colleague was used for all student records, all other
clerical functions were performed using Microsoft Word, Excel, and Outlook.
April 2006 - March 2008 Boerne Chrysler Superstore
30300 IH-10 West
Boerne, TX 78006
Service Department Cashier/Receptionist/File and Data Entry Clerk
Starting wage - $8.50 per hour Ending wage - $10.00 per hour
This position involved answering a multi line phone, faxing, filing, and collecting payments from
customers for services performed to their vehicles. Customer and payment information was
posted to a spreadsheet. The cash drawer was reconciled daily. I processed mail-outs for the
parts manager and performed typing functions for the service manager and parts manager when
requested.
March 2004 - April 2006 City of Boerne Police Department
400 East Blanco
Boerne, TX 78006
Front Desk Receptionist/Data Entry Clerk (Part-Time)
Starting wage $11.46 per hour - Ending wage $12.34 per hour
Customer service/public contact was the primary function of this position. To answer a multi
line phone, assist caller, or route to appropriate office was a daily function. Filing, faxing, misc.
typing tasks, and data entry were a daily function as well. Assisting the public with questions, or
when requesting a copy of an accident report, collecting payment for the report, and
documenting the requestors information is a part of the front desk tasks as well.
Kendall County Sheriff’s Office
May 2002 - March 2004
6 Staudt Street
Boerne, TX 78006
Administrative Clerk to the Sheriff
Starting wage $9.13 per hour Ending wage $11.46 per hour
Answer phone, type letters and memos, file, photo copy, fax, assist the Sheriff and all officers,
assist other law enforcement agencies such as DPS and the Police department. Assist the jail
administrator when requested, perform data entry, assist the public with their requests and
inquiries. Maintain the officers personnel and TCLOSE files, and advise the officers when new
certifications were necessary. I also assisted the Sheriff’s Administrative Assistant.
January 2002 - May 2002 Wal-Mart
Main Street
Boerne, TX 78006
Cashier in the Garden Department (Part-Time)
Starting wage $6.50 per hour - Ending wage $6.76 per hour
The requirements for this job were to assist the customers, accept payment for their purchases,
stock shelf’s, water plants, reconcile the department cash drawer, help train new employees, and
help other departments when necessary.
July 2001 - January 2002 City of Helotes
12951 Bandera Road
Helotes, TX 78023
Deputy Court Clerk
Starting wage $10.00 - Ending wage $10.30 per hour
My desk was positioned at the front window of City Hall, so my job was two fold. I not only
performed data entry for the DPS Troopers and the City Police Officers, collected all necessary
information of the Judge on court night, typed and processed all warrant information, but in
addition I assisted the public with permit requests for their dog, brush or garbage burning, and
building permits, and collected fees for same. I answered the phone and assisted the callers or
transferred the call to the appropriate department. I processed incoming and out going mail
daily, assisted the Police Chief upon request, performed other typing, faxing, filing, and data
entry tasks as requested.
EDUCATION
Bartlett Avenue and Blaine Grade Schools
Milwaukee, WI
Solomon Juneau High School for grades 7-12
Milwaukee, WI
Electronic Computer Programming Institute
Milwaukee, WI
The classes at this institute were for Mainframe computer programming, and machine operation
using RPG, BAL and COBAL languages.
Marquette University
Department of Continuing Education
The courses taken were to better my understanding of personal computers and how to operate
them and troubleshoot problems. I took courses such as PC-DOS, Hard Disk Management,
WordPerfect for IBM-PC and BASIC, and “C” programming languages. I have also taken
classes in Advanced Work Perfect 5.1 offered by the University computer Services Center. I am
also use Microsoft Word.
SEMINARS ATTENDED
09/23/99 The Power of Self Management (Dun & Bradstreet Business Education Services)
04/06/00 Behavioral Course in traffic Safety Education (National Traffic Safety Institute)
04/13/00 Stress Management (Provided by Bexar County)
05/10/00 Conflict Management and Confrontation (Fred Pryor Seminars)
07/11/00 What to Say and How to Say It (Sidney C. Hurlbert)
Sponsored by Texas Commission for the Blind
07/19/00 How to Be a Better Communicator (Keith Lowry / Career Track)
08/23/00 How to Disarm & Diffuse Conflict & Confrontation (Rockhurst University)
08/24-25/00 Managing Stress and Preventing Burnout (International Trainers, Educators &
Consultants, Inc.)
10/19-20/00 Cross Cultural Customers Service (International Trainers, Educators &
Consultants, Inc.)
10/25/00 Cultural Diversity, Becoming Culturally Competent (Diversity Works, Inc.)
11/01/00 Professional Telephone Skills (Career Track)
01/31/01 Business Writing For Results (Fred Pryor Seminars / Career Track)
03/13/01 How to Handle Difficult People (International Trainers, Educators & Consultants,
Inc.)
03/21/01 How To Prevent Sexual Harassment (Steps Beyond)
REFERENCES
Mr. Manuel Gonzalez III, MBA, SPHR
11403 Gaylord Drive Director of Total Rewards and Risk
San Antonio, TX 78224 Management
210-***-**** mobile (preferred) Southside Independent School
District
210-***-**** home 210-***-**** Ext. 5160, office
acgeqh@r.postjobfree.com acgeqh@r.postjobfree.com
Ms. Elaina DaLomba Physical Therapist
310 Soaring Breeze Easter Seal Foundation
San Antonio, TX 78253
210-***-**** mobile (preferred)
acgeqh@r.postjobfree.com
Ms. Barbara Naecker Executive Secretary, Retired
4011 Deep River United States Air Forces, Retired
San Antonio, TX 78253
210-***-**** mobile (preferred)
acgeqh@r.postjobfree.com
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