Quality Assurance Manager

CORTNEY MALLORY

**** ******* ****

Indianapolis, IN 460254

317-***-**** acgdy9@r.postjobfree.com

Professional management

Process-oriented Production Supervisor with proven success leading

production teams to meet aggressive manufacturing goals. Broad and

diversified working in a union manufacturing assembly facility. Key

strengths in management, scheduling, training and problem resolution and

product launches. Extensive knowledge of problem solving a with strong

understanding of mechanical and electrical processing equipment. Expertise

includes:

. Operation Management

. Safety

. Quality

. Process improvement

. Lean Manufacturing, 5S, 6 Sigma

. ISO9000

PROFESSIONAL EXPERIENCE

Ford Motor Company, Chicago, IL 2011 - 2013

The Ford Motor Company is an American multinational automaker

headquartered in Dearborn, Michigan, a suburb of Detroit. Ford is the

second-largest U.S.-based automaker and the fifth-largest in the world

based .

Production Supervisor

Managed staff of 50 or more unionized assembler workers on a production

line. Led quality improvement initiatives. Served as a liaison between

management and union workers.

. Increased production capacity 50% by automating time-consuming functions

and evaluating and streamlining overall processes.

. Created safe and healthful work environment by conducting monthly

meetings that focused on safety and housekeeping using the 5 S model.

. Implemented a third shift at the plant which involved training new

employees for a weekend crew.

. Implemented procedures to monitor product and process quality in real-

time, which allowed operators to detect, correct and prevent process

variations that caused defects.

. Increased JPH(Jobs Per Hour) to 65 units per hour.

State of Indiana-Department of Child Services

2008-2011

The Indiana Department of Child Services (DCS) protects children from abuse

and neglect. DCS does this by partnering with families and communities to

provide safe, nurturing, and stable homes.

Family Case Manager

Managed a high volume caseload of 17-21 children per caseload.

Responsibilites included working with family's that children had being

remove from the home with the best interest of reuniting those children

back with there parents or a relative.

. Partnered with outside agency to enable parent's with trainings for drug

abuse, home base counseling and mental health.

. Created a safe and healthful environment for children that were remove

from parent's custody.

. Prepare and submit daily and monthly reports to the county court.

. Facilitate Child and Family Team meeting with parents.

Cortney mallory Page Two

Indianapolis Public School, Indianapolis, IN 2005 - 2008

Indianapolis Public Schools, abbreviated locally as IPS, is the largest

school district in Indianapolis as well as in the state of Indiana with

33,372 students.

Student Behavior Adjustment Facilitator

Managed a classroom of 7-10 students that had behaviors problems.

. Work with teachers and parent on reducing out of school suspensions

. Coordinated mentoring program with students that had behavior problems in

the classroom.

Butler University, Indianapolis, IN 2005 - 2005

An independent, coeducational, liberal arts and sciences university founded

in 1855 in Indianapolis.

Assistant Football Coach

Supervised student-athletes who were playing college football.

. Conducted daily meeting with head football coach on how to improve the

team.

. Facilitated with other staff member on practice and game preparation.

EDUCATION

BS, Business Administration

Oklahoma State University Stillwater, OK

CERTIFICATIONS

Six Sigma White Belt

Child and Family Team Facilitator

PROFESSIONAL DEVELOPMENT

Leadership Foundations

ISO 9000 Auditing

Quality Assurance

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