TONYA L WARNER

**** ***** ****** ********** ** **111

717-***-****

acgda6@r.postjobfree.com

Objective

To obtain a rewarding career within a company that has opportunities for

employees to grow and advance.

Thirty years of experience in banking, pharmacy, and customer service.

Strong communication skills with a cheerful and friendly attitude, and

willingness to support and assist co-workers.

Experience

Sept 2012-Jan-2014

BeneCard

Harrisburg PA

Customer Service Representative

Respond promptly to all incoming inquiries/issues from pharmacy

providers, members and authorized client representatives.

Gain timely supervisory assistance in the event the situation requires

intervention or investigation beyond normal capacity.

Maintain strong working relationship with co-workers and managers in

support of a cohesive team environment.

Aug 2009-Aug-2010

Metro Bank

Harrisburg PA

Item Processor

Prepare work received from stores and other locations for processing.

Review items and report quality issues to appropriate level.

Balance work batches.

April 2006-July 2006

Harrisburg Police Department

Harrisburg PA

Telecommunicator I

Received analyzed, prioritized, and transmitted emergency and routine

voice radio messages.

Maintained clerical duties to include telephone calls and entering

payments from current patients.

Quickly and accurately obtained information on the nature of incoming

requests and emergencies.

Jan 2006-April 2006

Rite Aid

Harrisburg PA

Pharmacy Tech

Entered various information and charges from prescriptions and refills

into the computer.

Made changes in patient demographics along with any changes and

updates in insurance.

Handled various clerical duties including telephone calls entering

payment information into computer

Education

Sept 1977-June Harrisburg PA

1980 William Penn Vo-Tech School

Area of Study: Business

References Available Upon Request

Contact this candidate