Entry Level Software Engineer

Frank J. O’Neill

*** ****** ***** • Martinsburg, WV 25403 • 304-***-**** • **********@*******.***

SUMMARY

Dependable and loyal professional with excellent interpersonal, communication, and organizational skills seeking a position

with an exciting company to optimize my experience and abilities. Educated and experienced in the use of LAN’s and Microsoft

networks. Proficient in the use of Microsoft Windows Operating Systems, Microsoft Word, Excel, and PowerPoint with

excellent hardware and software skills. Skilled in the use of a variety of test equipment that includes Digital Multimeters,

Oscilloscopes, analyzers, and Program Logic Controls.

PROFESSIONAL SKILLS

Technical:

• Six years of hands on experience maintaining client workstations; performed software updates and installations on an as

needed basis.

• Ten years of expertise maintaining local company network and installing routers and switches to local network;

networked Program Logic Control systems.

• Understanding of network infrastructure to include network configurations, network operations, segmentation through

subnetting, and wireless developments.

• Familiar with the various purposes of using databases in organizations; practical ability to manage and work with a

relational database management system.

Programming:

• Two years of experience programming and installing automated Program Logic Controls (PLC); performed electrical

wiring of control panels.

• Studied programming techniques such as Try Catch blocks, If blocks, looping and arrays; familiar with the

implementation of graphical user interface in application development, event-handling methods, event propagation, and

exception handling.

• Knowledgeable with scripting languages and their use in writing web applications with emphasis on software

installation, deployment, and system administration and maintenance.

• Completed course on advanced web programming techniques, focusing on creating solutions to manipulate and manage

a dynamic website for an organization.

Software Development:

• Understanding of the software development life cycle, agile development, methodologies, and tools used in software

planning, analysis, and design.

• Examined a variety of programming techniques and technologies to ensure software quality, such as Quality Tools in

Software Development, Software Testing Metrics and Models, and Software Test Document.

• Learned how to implement an N-Tiered architecture and deploy a tiered software application using distributed

system technology.

• Introduced to architectures for integrating systems, XML Web services and middleware, message and queuing services,

and low-level data communications.

• Studied methodologies and skills used to develop software for mobile devices; learned about user interface design for

small screens, data synchronization, memory management, and principles of good design for mobile computing.

Problem Solving:

• Highly analytical thinker with demonstrated talent for identifying and troubleshooting various technical issues.

• Proficient in schematic and documentation review for the purpose of problem isolation, system functionality, and

product improvement.

• Ability to view problems from a different perspective and find alternative solutions; creative out-of-the box thinking.

• Applies deductive, logical reasoning and makes independent decisions to resolve issues; ability to c ompartmentalize

problems in order to solve them more effectively.

Customer Service:

• Knowledge of principles and processes for providing personal services that exceed customer expectations.

• Expertise in customer needs assessment and meeting quality standards for services; skilled in the evaluation of

customer satisfaction.

• Experience providing unparalleled customer service by resolving customer issues efficiently and maintaining customer

loyalty.

Communication:

• Proficient at written and oral comprehension and expression.

• Adept at diffusing escalated situations and resolving them appropriately; demonstrates a strong social perceptiveness

through supporting a diverse variety of customers.

TECHNICAL SUMMARY

Programming: C#, C+, C++, SQL, Java, ASP.NET, ADO.NET

Web Technology: XML, ASP, VBScript, JavaScript, Java, HTML, CSS

Networks/Servers: MS Server, LAN/WAN, TCP/IP, FTP, SMTP, DHPC, Telnet, Outlook Exchange

Databases: SQL Server Express, My SQL, MS Access,

Operating Systems: Windows XP, Windows Vista, Windows 7, Linux, UNIX

Microsoft Office: Word, Excel, PowerPoint, Access, Publisher, Outlook

EDUCATION

Bachelor of Information Technology (Software Analysis & Development)

2014

American InterContinental University

Schaumburg, IL

• Honors: Graduated Summa Cum Laude (GPA 3.94)

• Relevant Coursework: Object Oriented Application Development I & II, Application of Scripting Languages,

Software Quality Control and Testing, E-commerce Development, Software Requirements, Advanced Web Application

Programming, Distributed Systems Design and Development, System Analysis and Design, Data-connected

Application Development, Software Development for Mobile Devices, Relational Database Management Systems, Data

Structures and Implementation

Associates in Applied Science (Electronics / Computers)

1996

Heald College

San Francisco, CA

• Honors: GPA 4.0

• Relevant Coursework: C++, Assembly Language, Analog circuits, Digital Circuits, Digital Logic controls and Design,

Circuit design and Development

EMPLOYMENT HISTORY

2012 – Present Sales Associate – Advance Auto Parts

Martinsburg, WV

2012 – 2012 Sales Manager – American Amish Company

Martinsburg, WV

2009 – 2012 Sales Associate – OfficeMax

Martinsburg, WV

2009 – 2009 Independent Contractor – Navistar Group

Dulles, VA

2006 – 2009 Full-time Caregiver – Stay at Home Parent

Martinsburg, WV

2005 – 2006 Automotive Sales Associate – Sears

Martinsburg, WV

2002 – 2004 Engineering Technician – Guardian Fiberglass

Inwood, WV

2000 – 2001 Engineering Technician – Agilent Technologies Santa Rosa, CA

1997 – 2000 Engineering Technician – Tegal Corporation

Petaluma, CA

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