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Customer Service Sales

Location:
New Port Richey, FL
Posted:
October 13, 2014

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Resume:

Joni Schond

Experienced professional, accountable, reliable and one that combines business savvy and business skills to get the job done!

Tampa Bay, FL

Work Experience

Director of Business Development

Exit Realty - Tampa, FL

April 2014 to Present

Responsibilities

EXIT Extreme Realty, a leader in Residential and Commercial Real Estate and Property Management. A leading provider of information and analytic services that work to help provide a centralized, consolidated and real-time source of informatin to help increase productivity, transparencey for our clients and Agents within the Real Estate market. Armed with a deep commitment to customer service, passion and desire to define, quantify and analyze further relationships, sales and structured increase in revenue potential. A point of contact, resource and motivated leader between EXIT Agents, Tampa division and our Corporate EXIT Realty headquartered in Canada.

Executive Director

Mahaffey Apartment Company - Tampa, FL

September 2001 to May 2013

Oversee staff and operations of a 98-acre, 800-unit residential rental property. Promoted and transfer within Company from Assistant Manager of 1912 units on 500 acres. Knowledge of Fair housing and regulations; collections and eviction processing. Building and grounds maintenance, construction, reading of blueprints and rehab with expectation of higher quality standards utilizing In-house and subcontractor hiring and coordination. Lease management, seasonals, rent collections and accounting principles. Sales oriented, team leader, self-motivated with strong operational skills. Emphasis on staff service, sales training, team building and revenue driven. Excellence in interpersonal communication; problem identification with expeditious resolve. Establish protocol, efficiency & administer numerous administrative functions (i.e. Email, fax, scan, letter/spreadsheet doc.). Assist & implementation of marketing needs, ability to communicate effectively written and verbally. Strong emphasis on resident relations, first-class service and resident retention. Interior/Exterior inspections, monitor work orders or special property needs to help evaluate capital improvement recommendations for budgeting purposes and Management/Investor knowledge. 6.5 million annual budget. FOP/rent roll. Apple computer system, Word, Excel.

Executive Assistant

Saddlerook Resort - Wesley Chapel, FL

March 2000 to June 2001

Assist Department heads involving 3 executive managers. Public relations, event and administrative duties involving Jr/Pro athletes. Professionals, Hi-profile celebrities, Agents, Management company and business affiliations. Coordinate schedules, travel, media and photo shoots. Manage computer database, website information. Prepared and maintained invoice/ac counting methods to include collections. Market Resort amenities, programs, products and services. Word, Excel, Outlook, MS Office.

**Resigned Accepted employment with Mahaffey Apartment Company.

2001 - Saddlerook Resort, Super bowl Reservations VIP contact

Social Director

US Home - Port Richey, FL

March 1999 to December 1999

Liaison between homeowner, Association, US Home Management & Sales team. Marketing of Country Club community, amenities and active adult atmosphere in Pasco County. Implemented, organized and scheduled events, activities, seminars, fitness training and appropriate personal. Coordinated travel luncheons, supervised and oversee all activities or special events. Responsible for monthly news flyer, monthly new homeowner meetings, advertising and public relations. Word Cores, MS Office, Lotus

** Resigned, moved to Tampa from North Pasco County.

Events Coordinator

Longevity Institute International - Tampa, FL

February 1998 to March 1999

Organize & oversee daily activities, marketing sales of programs, product and services within Medical/nutritional/fitness environments. Prospect identification, network/investor candidates. Extensive follow up, deadlines and ability to discuss contractual issues. Organize and structure local and national Seminars, Trade shows and special events. Extensive travel. Inventory control of product, record keeping under FDA protocol, Dr. Walker, Moffit Cancer Hospital. Quicksell 2000/MS Office/ Inform & Consent Nationally advertised representative

**Corporate restructure, main operations moved to New Jersey, declined relocation to NJ.

Member

"Masquerade Committee" for Tampa Bay Crisis Center

1999 to 1999

1998 - 1999 Nationally advertised representative. Trade shows.

Administrator

Center for Advanced Foot Surgery - Altamonte Springs, FL

March 1997 to February 1998

Assist Director with start up of Ambulatory Surgery Center for Podiatric/Orthopedic Surgeon. Florida Hospital/Celebration Fl. Coordinate practice activities to include staffing, managed care negating and contracting. **Resigned due to daily 4-hour commute & inability to sell my home in timely manner

Administrative Front Office

Surgical Associates of West Florida - Clearwater, FL

October 1992 to March 1997

Seven Surgeon, Multi-specialty group, General, Vascular, Oncology practice. Participate with over 40 managed care providers. Schedule & coordinate meetings, interviews to involve physicians, affiliations, purchasing agents, managed care personal & Mortan Plant-Mease Foundation. Managed care credentialing, Sales tax preparation and filing. Coordinate activities surrounding new Vein clinic to involve marketing purchasing & staffing. Sigvaris Representative. Medic/Window

** Resigned to expand employment potential

Skills

Public Relations, Motivational Training & Mngt. Style, Safety/Risk Mngt., Construction/Rehab

Additional Information

My interest is to commit my diversified business skills and administrative talents to a company in need of a long-term, competent and highly motivated individual. To have the understanding that my goals are to achieve only the highest level of customer service to help promote your company, its policies and market its value to generate revenue. My capabilities are diversified which help provide my employer with unlimited potential. I am most useful in a position that is fast paced, diversified and requires an extremely motivated individual willing to go that extra mile!



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