Manager Project
Resume:
José Kaifman
Weston, FL **326
acgcjp@r.postjobfree.com
CAREER SUMMARY
Solutions and results oriented IT Specialist with notable success designing, planning, directing and
completing, within budget and time, a broad range of corporate IT initiatives & solutions in direct
support of business objectives, holding positions and responsibilities.
I want to be part of your organization, learn, and continue my hard work, to the best of my ability to
further my career. To seek a challenging position, where my experience, education, and
accomplishments will contribute to the success of your organization. I am upbeat and dynamic with a
high energy level and a positive attitude. Enjoy people and have excellent telephone and
communication skills (oral & written). Ability to work well under pressure in a team environment.
Able to demonstrate passion for taking care of customers with integrity while having fun.
I am fully Bi-lingual in Spanish and English.
EMPLOYMENT
QA LEAD MANAGER – DEV
Years Employed (2012 - Present)
APLICOR – Boca Raton
The Quality Assurance Manager is in charge with developing the company’s approach to the
construction, checking and improving the company’s quality. The QA Manager builds vision
and plan of QA together with the QA Engineers, the Development Teams, the Product Owners
and the Project Managers. The vision and plan refer to the company’s toolset (such as
automation tool) development and usage, roles and responsibilities, information and process
flows. Working with the distributed QA team to realize the vision, and supporting them daily
in becoming the best professionals ever.
Responsibilities:
• Building the vision of QA with the participation of the QA team, the Dev Manager and
the CTO – product needs, technical toolset, people, process, teams, information
• Develop our QA Engineers as professionals and people, using mentoring, coaching,
hands-on help, conferences, trainings, and more
• Drive multiple projects to improve the QA practices
• Link the QA practices and the QA Engineers with the projects Development is doing
for the company’s Customers
• Focus on non-functional as well as functional quality
• Spread the concepts of QA in the company, beyond the QA Engineering team
• Innovate on QA, research the market and the technological changes, run prototypes
and inspire new approaches to QA matters
QA LEAD MANAGER – EDI SPECIALIST
Years Employed (2009 – 2012)
SEAT – Barcelona. Spain
Responsible for leading QA initiatives on a variety of different development initiatives.
Responsible for QA initiatives through the full lifecycle of projects starting with business
development continuing through the development and deployment of web sites and
applications for SEAT around Europe.
Responsibilities:
• Lead QA initiatives including managing QA teams of 2-3 people and contributing to the
testing effort in a hands-on role;
• Work with the QA Manager to evaluate and enhance SQA standards, technologies and
approaches.
• Assist in creating the SQA project toolkit (e.g. templates for requirements traceability, test
plans, cycles, cases, scripts and standardized reports, such as a root-cause bug report and a test
execution progress report), and training project leadership on toolkit practices and
deliverables;
• Assist in implementation of the SQA project audit process and toolkit to ensure project
compliance with SQA standards and overall deliverable quality;
• Assist in defining the SQA methodology, to include test phases and associated terminology;
• Assist in implementing SQA software and tools in a lab environment for use by multiple
parallel projects;
• Provide subject matter expert knowledge on Quality Assurance software, tools, and best
practices;
• Development and execution of a regression test harness that replicates prior projects
• Development and execution of functional & system tests
• Development and execution of acceptance tests
• Test planning for new feature development
• Development and execution of test cases
• Participate in training and mentoring other members of the QA staff;
• Work closely with cross-functional organizations, project teams and clients to develop project
schedules, execute test plans and cases and deliver high quality products
• Act as a strong advocate for quality in the product development process for software
engineering.
• Participate in the product life-cycle from design to commercial release
• Develop test plans and test cases by analyzing user stories, participating in design reviews and
collaborating with the developers
• Develop and implement automation strategies, test plans, standards and processes
• Develop frameworks and collaborate with QA and developers in the development of
automated testing scripts for our products
• Work with enterprise customers and core development engineers to address product
scalability, quality, and performance-related issues
• Execute tests manually when necessary. Less manual = more better!
Senior Business Analyst / Computer Reparations / Owner
December 2006 – July 2009
Kasol Solutions, [Future Web Solutions] Weston, Florida
Provides and has achieved several successful accomplishments in different companies with different
ERP implementations, their security, administration and WMS integration for Latin-American division
and countries, specifically Venezuela, such as Master Print, Procter and gamble, Clínica Santa Sofia
and Policlinica Metropolitana, as well as significant achievements in managing the IT aspects of
several supply chain projects related to sales and requirements forecasting and the process
optimization for item creation and modification for each country through a secure web portal
integrated with the ERP system.
Some achievements, as a summary, include:
Designed, developed and managed the Item Master Automation System project for the Latin American
region, which resulted in a considerably faster and more accurate product creation workflow across
departments, and an easier and faster upload of product information into the ERP system.
Successfully managed the software architecture and developed the interfaces between Microsoft
Dynamics NAV ERP and the warehouse management system, setting up Message Queues, BizTalk
development, SQL databases, XML files and scripts, which made possible the successful
communication between the two systems.
Developed Project management and software architecture of several IT related supply chain projects.
Performed administration, troubleshooting and end user support duties for the ERP system, for the
Latin American region, solving many problems and achieving a stable environments.
Integration between the ERP system and the WMS was achieved through the use of many
technologies, including middleware, SQL triggers, stored procedures and XML files with data for
every transaction.
Other successful implementations included the design and project management of a system that led to
organize and reduce data entry errors and workflow optimization for the item creation and
modification processes, for all Latin America, which not only improved and simplified the features
needed to create, approve and modify items, but the ability to generate extensive reports on the
complete status of items, kits, bill of materials, etc.
This all lead to a significant reduction in time, complexity, improved efficiency and response time
within the business and its clients. Many other projects were also completed within time and budget
IT Consultant / IT Operations Manager
November 2001 – December 2005
Media Marketing Director
West Hollywood Glatt Kosher Market Chains, Hollywood, Florida
Successfully managed a team of IT professionals and their projects, the coordination of customer
requests and emergencies with the team’s availability, time constraints for different projects, their
budget and other important aspects of the IT services offered, in order to effectively achieve a stable
and profitable operation, as well as a satisfied customer base.
Summarized achievements and responsibilities:
Successfully managed several projects and deployed a very diverse range of IT business solutions and
plans, which resulted in a very satisfied customer base and considerable company growth.
Completed many network design projects and several deployments of file, remote access, remote
printing and Exchange servers, routers, firewalls, client PCs and various specialized network
monitoring software packages in many sites, all this resulted in more reliable, faster and secure
networks.
Designed and deployed several disaster recovery plan strategies for different clients, achieving high
availability environments.
Applying the same concepts, knowledge and experience gained from previous assignments, projects
and challenges at other companies, I was able to position and bring stability to this new company in a
difficult market, providing a solid customer base of satisfied clients in IT projects that have ranged
from the complete design, renovation and upgrade of networks, applications, messaging and web
servers, to the administration, security and disaster recovery plans for diverse networks, including
medical clinics, real estate companies, manufacturing plants and many other industries; projects also
included, from server hardware, desktop support, user training and web development, to messaging,
database, security and complete network upgrades. I was always involved as a consultant and part of
the design and execution team in almost every project. Media Marketing that jumped sales to
Venezuela, USA, Panama and Spain.
IT Field Manager
Years Employed 1998-2001
CANTV, C.A., Caracas, Venezuela
By efficiently managing and coordinating the company's IT operations in accordance with the
customer’s projects, requirements and budget; aligning it all with the staff s availability and expertise,
these efforts resulted in achieving significant company growth and serving to satisfaction many
important clients in a diverse range of projects.
Some tasks and achievements:
Managed and coordinated a team of IT professionals in very diverse IT projects, which resulted in
stability and company growth by balancing the company’s resources with client’s requests in an
efficient and productive manner.
Performed network design, administration, upgrade and deployment duties, as well as security,
connectivity, performance and bottleneck troubleshooting and resolution.
Completed many complex network certifications and structured cabling projects.
Designed and managed several intranet projects, not only achieving the client’s goals, but also
assessing unnoticed needs and including solutions to unseen problems.
Many industry types and many different technologies and solutions, from a wide range of software and
hardware vendors, were at some point used during the course of the very diverse projects managed for
these company s clients. I was always involved either as a project manager, consultant, part of the
design and execution team, or in many simultaneous roles, in every project.
EDUCATION
Computer Engineering
June 1994-1997
System and Computer Management
Nuevas Profesiones, Caracas-Venezuela
COMPTIA +A
September 2007
Nuevas Profesiones, Caracas-Venezuela
The CompTIA A+ is a certification and administrated by Drake Parametric covering both hardware and
software for the IBM compatible and Macintosh platforms. Currently studying to obtain the USA
Certification. The CompTIA Security+ certification designates knowledgeable professionals in the
field of security; it is an international, vendor-neutral certification that proves competency in system
security, network infrastructure, access control and organizational security. Major organizations
employ CompTIA Security+ certified staff in order to count on personnel that can effectively
understand the risks, vulnerabilities and factors that put a network at risk, so they can effectively secure
those networks.
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