Lena Smith
**** **** **** **., ******** City, Texas 77459 • 832-***-****• acgc0j@r.postjobfree.com
Career Summary
Self-motived professional with a verifiable record of accomplishments; standing 10 years. Performance
driven, insightful professional with proven ability to achieve and excesses all goals in high pressure
environments. Highly creative, recognized as a results-oriented and solution-focus individual. Results
driven leader who can plan and direct teams to meet established deadlines.
A reas of Expertise
Personal Trainer Developing Programs Rehabilitating People
Operating Equipment Motivating Others Recruiting
Customer Service Dietician Skilled Communicator
Bilingual (Spanish) Project Management Team Leadership
Managing People Event Coordinator MS Office Suite
Multi-Tasking Background Investigator Martial Arts
Expert
Instructor Enforcing Rules Conducting Interviews
Experience
Elite CDL Trucking School, Houston, TX May 2011 - Present
Office Manager/Recruiter
Organize office operations and procedures
Recruit, hire, train, and conduct interviews in the absence of supervisor or owner .
Assist the supervisors and owner in managing day-to-day operations.
Serve as a liaison with other trucking companies, clients, and private groups.
Drive business sales by recruiting new clients and students.
Take initiative in manager's absence, keep projects on schedule, and coordinate work flow.
Arrange "callbacks" to protect owner’s time, maintain their calendar; and ascertain which
events/projects require owner presence.
Serve as a dispatcher to ensure the transportation projects are conduct on schedule .
Instruct students on the rules, regulations, and procedures to obtain a commercial driver license
Fix commitments to maximize the supervisor and owner’s time efficiency.
Supervise office and field personnel of 10.
Maintain records and files.
Abercrombie & Fitch, Houston, TX January 2008 - May
2011
Assistant Manager
Developed plans and delegated task to improve areas identified during walk through.
Supervised a staff of 40 overseeing sales floor cleaning, store recovery and standardization, and
form and face out changes.
Recruited, hired, trained, and conducting baseline and follow-up interviews.
Assisted the store manager in managing day-to-day operations.
Executed open and closing operations, scheduling, standardization of stockroom, and the store’s
loss prevention security procedures.
Performed clothing updates, reports, and the progress of updates to store manager and district
manager
Acted on behalf of the store manager in his/her absence by executing the senior management
operational procedures.
1110 Star Lake Dr., Missouri City, Texas 77459 832-***-**** • acgc0j@r.postjobfree.com
Lena Smith
Unity Financial Group, Houston, TX November 2002 – January 2008
Marketing/Sales Representative
Consistently drive new sales from past clients, realtors, and housing authority.
Strong track record of delivering outstanding sales results and consistence achievement.
Demonstrate a strong effort of making use of new selling techniques and practices.
Coordination of Mortgage Company, Title Company, and Home Office to achieve the end result of
closing a home.
Proactively service the customer after the sale.
Harris County Pretrial Services, Houston, TX September 2000 – November 2006
Pretrial Officer
Provided TCIC/NCIC criminal background checks for defendant’s court documents.
Performed entrance interview on defendants being processed in county and city jails.
Furnished Personal Resonance Bond upon judge’s approval.
Presided as a liaison between the general public to judges, federal agencies, and district
attorney’s office.
Supported TCIC/NCIC criminal background record research in the efforts by collecting,
evaluating, interpreting, and documenting data.
Express Galleria, Houston, TX September 1998 -September 2000
Fashion Consultant
Attained clothing sales performance at or above company standards.
Implemented a daily process for improving selling practices and results.
Acted as Customer Service Manager for 10 fashions consultants when needed.
Ensure the dissemination of product knowledge to consultants.
E ducation
Master of Human Performance and Kinesiology, Texas Southern University, Houston, TX- December 2013
Bachelor of Science, Administration of Criminal Justice, Texas Southern University, Houston, TX – May 2000
Minor in Spanish, Texas Southern University, Houston, TX – May 2000