SUMMARY OF QUALIFICATIONS

A unique blend of experience, leadership, and education in the

transportation industry. Repeatedly meeting Company MBO's in resource

management and productivity. Demonstrated results in meeting and exceeding

clients' logistical requirements. Effective in meeting corporate profit and

loss objectives while providing excellent customer service. Extensive day

to day management and interaction among up to 75 unionized labor and

support staff employees. Proven success managing a hybrid operation

consisting of both company and contracted employees. Highly motivated to

perform community activities in conjunction with organizational values.

Strong desire and ability to work effectively with and develop a diverse

and productive work force as demonstrated throughout career.

CAREER HISTORY

LOOMIS - Pittsburgh, PA 2013 -Present

BRANCH MANAGER

I am responsible for the overall branch staff, P&L, security and customers,

fleet and routing. Service operations includes 40 Retail Cash Management

clients, 315 ATM sites, Armored Transport and all cash, coin & check

processing for expanded regional customers. Direct management

responsibility includes but is not limited to:

. Proper scheduling for routes and cash vault operations (CMS)

--Increased stops 33% in 4th quarter 2013

. Cost effective routing of all city, bank, ATM and OTR armored routes 24/7

--Increased customer contracts supported with reduced staff and

outsourcing

. With appropriate control measures, maintain route productivity standards

--Converted non-productive routes into revenue routes

. Accountable for branch P&L and control of labor, revenue, expense and

subsequent profitability

--Reduced and improved daily closing process

. Coordinate all recruiting, interviewing, testing, vetting process and

training of operations personnel

DHL-Airborne Express - Pittsburgh, PA 2003-2013

STATION MANAGER

As the Station Manager I was responsible for maximizing efficiencies,

profits, and reducing expenses throughout the service center district. The

district is comprised of one facility, with approximately 75 routes per

facility, and a support staff of seven supervisors, and eight clerical

employees at peak employment.

. Managed the facility through the merger of DHL-Airborne Express, as well

as during the departure of DHL from the domestic air freight business to

an exclusive international carrier.

. Facility operated at the one of the lowest overtime percentages in the

North East area on a consistent basis.

. Productivity improvement was consistent year over year due to continuous

improvement methodologies.

. Coordinated the logistics of the 2006 MLB All-Star Game in Pittsburgh

with exceptional levels of performance as reported by MLB corporate

offices

. Coordinated the logistics for delivery and pick-up during the G-20 summit

in Pittsburgh.

. Managed the disposition of vehicles and assets from facilities that were

closed during DHL restructuring.

. Served on a team providing feedback to the labor department, specific to

vacation and holiday usage of employees under the National DHL Contract.

. Assisted labor department in grievance preparation on several key cases

that facilitated lower costs and improved productivity. Provided

testimony on regional levels as a subject matter expert from local

facility.

. Generated employee of the year recipients in 2011 and 2012. The only

facility to have repeat awardees.

. Assisted training employees in Toronto and Calgary in 2011due to

reorganization of DHL and Loomis.

PROFESSIONAL TRAINING

Hazardous Materials (FAA)

Six Sigma Green Belt

MSDS/Right to Know

Aircraft Ramp Safety

Smith System

Labor Relations (NMFA)

Michael P. Dunn

Logistics Manager

AREAS OF EXPERTISE

Transportation Management

Regulatory Compliance

P & L Process

Budget Setting & Forecasting

Fleet Management

Domestic Transportation

Shipment Management

Logistics Outsourcing

Labor Relations

Human Resources

Employee Mediation

Cultural Diversity

International Logistics

Aircraft Ground Operations

Safety Training

Dispatch

Employee Systems Training

Community Relations

KEY COMPETIENCIES

. Achieving operational efficiencies & driving costs down

. Identifying safety compliance issues

. Meeting & exceeding performance & improvement objectives

. Facilitated step one grievance resolution and assisted in preparing

documentation and data for grievance hearings

. Implementing effective employee training

PERSONAL DETAILS

Michael P. Dunn

302 Walden Way

Imperial, PA 15126

C: 412-***-****

MDABX1@ AOL.COM

. Managed the disposition of vehicles and assets from facilities that were

closed during DHL restructuring.

. Served on a team providing feedback to the labor department, specific to

vacation and holiday usage of employees under the National DHL Contract.

. Assisted labor department in grievance preparation on several key cases

that facilitated lower costs and improved productivity. Provided

testimony on regional levels as a subject matter expert from local

facility.

. Generated employee of the year recipients in 2011 and 2012. The only

facility to have repeat awardees.

. Assisted training employees in Toronto and Calgary in 2011due to

reorganization of DHL and DHL's Canadian Service partners.

. In 2012 received awards for quarterly improvements in productivity and

financial improvement.

. Effectively scored high compliance on internal quality and external

regulatory audits.

. Developed three supervisors to be promoted into managerial positions.

DHL-Airborne Express - Pittsburgh, PA 1989-2003

OPERATIONS SUPERVISOR

. Supervised AM and PM aircraft ramp operations, inclusive of weight and

balancing

. Supervised all shifts in the facility, inclusive of weekend operations.

. Coordinated all Fleet maintenance of over 60 vehicles with mechanics and

outside vendors.

. Trained new supervisors in areas of responsibility and company policies.

. Served as primary dispatcher for the facility and served as lead

supervisor.

. Performed on road evaluations of couriers' performance and route

structure.

. Trained and worked with new couriers on route knowledge, specific to the

downtown market.

. Delivered required employee training to all couriers.

. Assisted Station manager in labor relations.

. Developed annual or bi-annual bids for unionized couriers to select

routes.

. Collaborated with sales team to improve customer satisfaction.

DHL-Airborne Express - Pittsburgh, PA 1984-1989

OPERATIONS AGENT

. Performed documentation processing and preparation for international

shipments, specializing in those that were being transported via freight

forwarders or consisting of hazardous materials.

. Scheduled and expedited shipments among various airlines and freight

forwarders.

. Applied accurate rating and costs for all international shipments, based

on applicable tariffs.

. Responsible for correct routing of shipments to correct international

destination cities.

. Worked two years on-site at BNY-Mellon providing in house customer

service to our largest customer. Additionally, trained future employees

for this position.

REFERENCES ~ Available on request

ACADEMIC QUALIFICATIONS

Masters of Organizational

Leadership 2001

Geneva College

-Beaver Falls, PA

Bachelor of Science: 1999

Human Resource Management

Geneva College

-Beaver Falls, PA

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