Medical Receptionist

Brandy Caldwell

Office Manager / Secretary

Rome, GA

**********@*******.*** - 706-***-****

To obtain a position in a positive work environment where my current and potential Clerical and Administrative

skills will be recognized, as well as provide a lasting benefit to the organization.

WORK EXPERIENCE

Office Manager/Administrative Assistant

Winn Automotive - Rome, GA - 2009 to 2013

Responsibilities

Customer service and relations, accounts payable/ receivable, employee payroll, dispatch communication

between driver and client, complete billing process, any and all office/secretarial liaison

Front Office - Patient Representative

Valley Healthcare, Dr. Anne White M.D - Rome, GA - 2008 to 2009

Front Office - Scheduled all patient appointments for several MDs in the office and surgical procedures at local

hospital, charge entry and billing, insurance referrals and registration, documented MD orders into EMR, daily

balance report and all office liaison, etc.

Back Office - Obtained patient vital signs- such as blood pressure, temperature, assisted with Bone Density

Scan and prepared patient and rooms for MD appt.

Unit Secretary

Correct Healthcare - Rome, GA - 2007 to 2008

Provide inmate appointments for several MD providers, obtained inmate vital signs, read and recorded TB

skin test on inmates, assisted Charge Nurse with needed triage, responsible for all inbound and outbound

phone communication for medical infirmary, scheduled all outside MD appointments and referrals for inmates,

provided medical liason function for inmate transport to outside MD appointments.

Clinical Patient Representative/Ophthalmic Tech

Harbin Clinic Eye Center - Rome, GA - 2005 to 2007

Front Office - Scheduled patient appointments, charge entry and billing, insurance registration and referrals,

daily balance report, filing, faxing and all office liason, etc.

Back Office - Prepping patients for a wide range of ophthalmic procedures - including optical refractions,

glaucoma pressure checks and assisting MD with surgical laser procedures, etc.

Billing Clerk / Secretary

Conway Southern Express - Cartersville, GA - 2003 to 2005

Answered phones, processed all inbound and outbound billing, responsible for Overage, Shortage and

Damaged freight logs, some driver dispatch and daily trip logs.

EDUCATION

Pepperell High School

1993

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