OMarie Henry

*** ********* *** #*

Brooklyn, NY, 11221

acgb8h@r.postjobfree.com

718-***-****

PROFESSIONAL SUMMARY

• 14+ years experience providing high level of customer service at upscale resorts including

5 star hotels and community centers

• Supervisory and event planning experience

• Computer savvy with Microsoft Office Suite

PROFESSIONAL EXPERIENCE

Department of Education Feb2014 Present

Substitute Paraprofessional Brooklyn, New

York

One on one or small group instruction as outlined by the teacher

•

Reinforcing behavior through the use of positive behavior support

•

Teaching daily living skills such as independent feeding, dressing, toileting

•

Aiding occupational therapists, physical therapists, speech teachers and adaptive physical

•

education providers during instruction

Guiding and assisting students in small group instruction settings with class routines and in

•

transitioning from one activity to the next

Teaching students, under direction of teacher in the following areas: recreation, motor,

•

vocational, socialization and communication utilizing the workshop model in Literacy and

Mathematics

Assisting students with ambulation within the school premises and on class trips

•

Lifting, feeding, toileting and diapering after receiving appropriate training

•

Collecting data documenting student behavior for instructional purposes

•

Writing anecdotal information concerning student behavior

•

IPS Hospitality Security/Milford Plaza Hotel June 2013 Feb 2014

Security Officer/Staff Trainee Manhattan New

York

• Assist guest with any concerns or queries of the hotel.

• Providing escorts to room

• Train new prospective and existing employees in Customer Service and Guest Relations

• Ensure lobby area is kept clean and maintain easy flow of guest traffic

• Key Check

• Logging items in lost and found

• Ensuring everyone is kept safe

Peer Advocate and Out Reach Specialist March 2012- April 2013

Metroplus Manhattan, New York

• Strong knowledge of chronic illness, treatment, and substance abuse issues

• Serve as a role model to anyone who are learning how to navigate the medical and social services

system

• Comfort with the diversity (ethnicity, sexual orientation, socioeconomic status, etc.) of our multicultural

community.

• Orientation for metro plus and updating client information

• Filing and sorting clients charts

• Coordinate patient health care with health providers that is applicable to patient

• Escorting patients to and from medical appointments

• Arranging ambulette services if applicable to patient

• Remain in constant contact with patient doctor/s in regards to patient care once permission is

given by patient

• Conduct home announce and unannounced visits

• Link patients to services that would help him/her to their specific needs such as consulting

services, drug and abuse treatment adherence, education material, safer sex practices

• Hospital visit if hospitalized and ensure patient is receiving the best care possible. Liaison with

hospital social workers

Catering/Restaurant Supervisor March 2009 Oct. 2011

Jolly Beach Resort and Spa (3Star) St. John’s, Antigua

• Managed a staff of eight and delegated responsibilities for banquet hall functions

• Facilitated employee trainings on customer service using PowerPoint

• Oversaw event planning including securing tables, chairs and other furniture

• Coordinated with Banquet and Conference Event Coordinator and Kitchen Managers

• Assisted clients select menu items and conducted tastings of food and beverages

Housekeeping Assistant Coordinator Feb 2007

March 2009

Jolly Beach Resort and Spa (3 Star) St. John’s,

Antigua

• Involved in final interviews of candidate cleaning personnel and those who are hired, will

be trained by you

• Responsible for scheduling work crews to various floors and instructing what cleaning

tasks are to be done, and when these tasks should be completed.

• Conduct inspections of the cleaning tasks to make sure that rooms are clean and all living

surfaces [floors, countertops, window shelves, cabinet doors, etc.] are kept clean and neat

• keep a written record of staff movements, which floor(s) are they are assigned, who is

working on those floors, and when the work shift is about to end, collect various security

badges and communication devices, such as pagers, walkie-talkies.

• Responsible for passing out paychecks

PROFESSIONAL EXPERIENCE CON’T

Housekeeping Supervisor Jan 2005-March 2007

City View Hotel St. John’s Antigua

• Assigns workers their duties and inspects work for conformance to prescribed standards

of cleanliness.

• Screens job applicants, hires new employees, and recommends promotions, transfers, and

dismissals

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or

discharges to prepare work assignments.

• Inventories stock to ensure adequate supplies.

• Performs cleaning duties in cases of emergency or staff shortage.

• Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy.

Security Receptionist Jan. 2005- Jan 2007

Holberton Hospital St. John’s, Antigua

• Greeted guests as they arrive and answered phone calls, providing information about facilities

• Guide guest to different areas of the hospital for him/her designed department

• Provide smooth access control in the hospital and the front desk area

• Assist the elderly who is wheelchair accessible escort

• Checking Identification of employees and patients

• Providing temporary visitors badges

• Random Patrols of the hospital

• Monitoring CCTV Cameras

Social Events Director May 2003-Jan 2005

Grand lido Braco Resort (5 star, 3 Diamond) Trelwny, Jamaica

• Crate and managed guest activities’ calendar

• Coordinate with kitchen staff, managers and security to ensure equipment and personnel

available

• Invite performers and arranged auditions, assisted in selections.

SKILLS

• Daily cash reconciliation

• Night Auditing

• Training in public speaking

EDUCATION/TRAINING

The College of New Rochelle, Brooklyn, NY

Edna Manley College of the Visual and Performing Arts Kingston, Jamaica

High School Diploma Clare Hall Secondary,

Antigua

Healthcare Management with a minor in Patients Records University of Phoenix

(NJ)

HACCP –Practical and Theory Training Jolly Beach Resort,

Antigua

CPR/AED (BLS) Certified American Heart Association

Managers & Supervisory Practical and Theory Training Jolly Beach Resort,

Antigua

Trained Security Officer Certified by the Criminal Justice Department

New York

CERTIFICATIONS

DASA Training (awaiting Certification) Department of Education,

New York

Child Abuse Identification and Reporting Department of Education,

New York

School Violence Prevention and Intervention Department of Education,

New York

Paraprofessional Training Department of Education,

New York

Working with students with Special Needs Department of Education,

New York

Working with Students Department of Education,

New York

Introduction of Being a Paraprofessional Department of Education,

New York

PROFESSIONAL REFERENCES:

Cassandre Pluviouse

Care Manager, CAMBA

19 Winthrop St

Brooklyn, NY

Tel# 718-***-**** ext 30352

Dr. Charles Best

461 East Milton Ave

Rahway, New Jersey, 07065

Tel# 732-***-****

Mr. Guillermo Garcia Goldwyn

Clinical Supervisor/MetroPlus Manager

Community Healthcare Network

345 East 102nd St, 4fl, Suite# 420

New York, NY, 10029

Tel# 212-***-**** ext 8086

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