Customer Service Sales
Resume:
EUROPEAN CURRICULUM VITAE FORMAT
Personal Details
First name(s) / Surname(s)
Mohamed Abdellatif El ghoneimi
Phone
E mail
*****************@*******.***
Nationality
Egypt
I live in
Sofia/Bulgaria
Birth Date
02.08.1987
Gender
Male
Work Experience
Dates
May 2014 October 2014
Occupation or position held
Marketing support with Arabic
Main activities and responsibilities
Prepare offers and advertise them. Customer service and contact clients. Keep relations with partners via phone, e mail and personal meetings.
Name of employer
Orange Tour
Location
Sofia, Bulgaria
Type of business or sector
Tourism, hotels and restaurants
Dates
October 2013 – April 2014
Occupation or position held
Phone Interviewer with Arabic
Main activities and responsibilities
Key Achievements:
To finish list around 40 questions in Arabic,
Make the interview by professional way,
Key Skills Gained:
Good and professional manner of speaking on the phone,
Good memory skills for fast and quality conversation,
Correct and clear made interview followed the rules of the company,
Speak in Arabic.
Name of employer
Bmedia ( GALLUP INTERNATIONAL )
Location
Bulgaria, Sofia
Type of business or sector
Media
Dates
April 2013 October 2013
Occupation or position held
Sales agent with Arabic
Main activities and responsibilities
Key Achievements:
Work with Arabic clients via phone and emails,
Making FOREX leads deposits,
Provide customer support,
Key Skills Gained:
Very good speaking and writing skills in Arabic,
Good knowledge of FOREX system work,
Very good knowledge of the ways the clients can transfer money via bank account, visa card, money vouchers, money transferring companies.
Name of employer
CMSG (Bforex)
Location
Sofia, Bulgaria
Type of business or sector
Business, consultancy services
Dates
January 2013 April 2013
Occupation or position held
Phone Interviewer with Arabic
Main activities and responsibilities
Bmedia is part of the Gallup International. The job is about making phone interviews with people from Saudi Arabia, Syria and Egypt. The
Interview is from 40 questions about the dally life. The goal of this position is finding people by certain criteria.
Name of employer
Bmedia ( GALLUP INTERNATIONAL )
Location
Bulgaria, Sofia
Type of business or sector
Media
Dates
July 2011 October 2011
Occupation or position held
Accountant
Main activities and responsibilities
Accounting in the SPA, swiming pool, resturants in the hotel and the beach bars.
Name of employer
Lahamy Bay Hotel
Location
Marsa Alam, Red Sea, Egypt
Type of business or sector
Accounting/Finance
Dates
August 2010 January 2011
Occupation or position held
Accountant
Main activities and responsibilities
organize and establish work plan on daily bases.
report for the accounting report for the accounting
account the daily sales
submit the money in the bank account of the company.
send money to all departments of the company for their needs via the bank.
Name of employer
VIP COMPANY
Location
Sharm al sheikh
Type of business or sector
Sports and recreation
Dates
July 2007 August 2010
Occupation or position held
Accountant
Main activities and responsibilities
organize and establish work plan on daily bases.
account the daily sales of the shop/s which I am responsible for
account the goods in the shop/s – jewelry,specious stones,etc.,send daily.
report for the accounting to the head office.
submit the money from all shops of this company's branch in the bank account of the company.
send money to all departments of the company for their needs via the bank.
make monthly and annual accounting for the company's shops I am responsible for.
Name of employer
ciro&felice co.
Location
sharm al shiekh, Egypt
Type of business or sector
Accounting/Finance
Education and training
Dates
September 2005 June 2009
Title of qualification awarded
Accounting, B.Sc. in Commerce
Name and type of organisation providing education and training
Zagazig University
Location
Mansura, Egypt
Level
Bachelor's degree
Personal skills and competences
Mother tongue:
Arabic
Languages
Comprehension Speaking Writing
ArabicFluent Fluent Fluent
EnglishFluent Fluent Intermediate
RussianBeginner Beginner Beginner
BulgarianBeginner Beginner Beginner
Computer skills and competences
1 Good Knowledge of MS Office package.
2 Good knowledge of networking.
3 have good experiences with computers and network.
Other skills and competences
• Quick Learner
• Team Work
• Communication Skills
• Leadership
• Work Under Pressure
• Problem Solving
• Decision Making
Managed people
Yes (3)
Contact this candidate