Kathy Chaney
**** **** ****** **. ***. # *** B
Houston, Texas 77063
acgas5@r.postjobfree.com
Career Objective
To provide my knowledge and over five years’ experience as the front lobby receptionist.
I am very attentive and accurate in operating multi-line phones and greeting visitors, vendors,
clients and staff. Thrive on the fast pace front office atmosphere and would like to contribute my
professional skills and outgoing personality to a growing corporation.
Qualification Summary (Worked in several industries-Architectural, Legal and Real Estate)
• Over 5 years’ experience as front desk receptionist
• Operated large multi-line front desk consoles
• Daily updated calendars and reserved meetings
• Reserved conference rooms for webinar events
• Ordered food for meetings, prepared rooms and cleaned
• Daily data entry updates
• Received and responded to high volume of emails
• Prepared overnight shipments and contacted couriers
• Received and distributed company mail
• Kept records of all vendor receipts for accounting
• Kept visitor log and distributed badges to visitors
• Typed correspondence for special projects
• Scanned, copied and faxed daily
• Maintained inventory, ordered and organized all office and kitchen supplies
Computer Skills
Microsoft Word
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Microsoft Excel
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Microsoft Outlook
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Employment History
Receptionist/DTI
Houston, Texas
7/2011 2/2014
www.dtiglobal.com
Job Accomplishments
In first month converted 75% of paper files into computer files.
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Resulting in quick visibility and increased production by 65%
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Prescreened all incoming calls and transferred to appropriate employee
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Ordered office & kitchen supplies for staff, clients on site and contract employees
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Stocked and cleaned kitchen and meeting rooms
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Made travel arrangements for clients and staff
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Collected, scanned and entered all legal documents for projects
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Prepared all courier shipments
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Front Lobby Receptionist/Hellmuth Obata and Kassabaum (HOK)
Houston, Texas
4/2006 1/2010
www.hok.com
Job Accomplishments
Successfully handled all front lobby needs in a professional manner
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Answered daily up to 200 incoming calls on a digital attendant console with internet connections
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and two PC screens
Performed leadership qualities in prioritizing call pick up and managing queues
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Kept accurate records of visitor log in ledger and distributed badges
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Made special arrangements for overseas client’s requests
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Prioritized calendar for meetings and special webinar events
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Assisted with various clerical duties
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Strong communication skills and creative in solving problems
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