Avnish Malviya acgap5@r.postjobfree.com

901-***-****

Expertise Summary

• 8+ Years of experience in the field of Software Testing and Quality Assurance

• Currently working as a Automation Test Lead at Boston, MA

• 7 Years of Experience of developing Linear, Data Driven, Keyword Driven and Hybrid Frameworks.

• 7 Years of Experience in development of VB Scripting for Automation in HP Quick Test Professional.

• Experience in Automation & Manual Testing of Online Web Services/SOAP & Offline .NET/JAVA applications

• Experience in Automation & Manual Testing Web and Middleware Applications(Webservices and Middleware)

• Advanced knowledge of quality assurance tools like HP QTP 11.5, HP ALM QC 11.0, SOAP UI, Selenium IDE, Firebug

• 1 Year of Experience in Selenium using JUnit for Linear Framework

• 7 Years of Experience in automating applications developed in JAVA environment

• 8 Years of Experience in .NET, Web Based and Windows Based application Testing

• 7 Years of Experience to develop SQL queries and interpret stored procedures in SQL Server Management Studio

• 4 Years of Experience of using Microsoft Test Manager 2010, TFS, Visual Studio and JIRA for managing test cases and

keeping track of Sprint Backlog task

• 7 years Experience in Waterfall SDLC, STLC, Agile/Scrum, Defect Management & Global Development Process 3.5

• Strong knowledge of testing methodologies like Functional, Integration, System, Regression, Sanity Testing

• Expertise in preparation of Test Plans, Test Schedules, Test Scenarios, Test Cases, Test Reports

• Configured the Defect Tracking Tools like Quality Centre for managing Test Plans, Test Cases and Defects.

• Thorough involvement in Project Reporting, viz., Progress & Status Report, Defect Report, Execution Dashboard, Risk

Assessment, Impact Analysis, Requirement Analysis & Cost Estimation

• Expertise in project management using Quality Centre.

• Involvement in Process Improvements, Value Adds, Innovations & Effort Reduction initiatives through various

automation frameworks & tools

• Proficiency and 7 years of experience in Onsite-Offshore Delivery Models, Client-Facing SPOC and Project Lead

Activities

• Strength of excellent Interpersonal Skills, Verbal & Written Communications, Cohesive Team Player, Mentor to Team

Members.

• Highly motivated team player with excellent analytical & problem solving skills possessing the ability to effectively

communicate with higher management and stake holders.

• Willing to relocate & work in a challenging work environment and serve by giving the best of self.

Educational Background

• Bachelor of Engineering in Information Technology with honours

Technical Skills

Operating Systems : Windows 2008 server, Windows Vista, Windows 7, Unix, Sun Solaris and Linux

Languages : VB, C, C++ & JAVA, SQL, PL SQL

Web Technologies : XML, HTML, SOAP, Web Services

Defect Tracking Tools : HP ALM QC 11.0, Microsoft Teat Manager 2010

Databases : SQL Server Management Studio, Oracle 8i-9i, MS SQL Server 2008, MySQL, SQL

Dev

Testing Tools : SOAP UI 3.6, QTP, Web Test Tool

Internet Technology : XML, HTML & PHP

Framework : Data Driven, Keyword Driven, Hybrid, BPT, Linear

Version Control : CVS, Tortoise

Documentation : RoboHelp®, Adobe Acrobat9 Professional, Microsoft Visio, Microsoft Word, Excel

Protocols : Http, Https, SMTP, FTP, SOAP, Telnet, LDAP

Portfolio Profile

QA Automation Lead at Wipro, Ltd– Banking and Finance Portfolio, Boston-MA-USA till date

Portfolio Description: State Street Bank and Trust Company, a custodian bank, and its subsidiary State Street Global Advisors

(SSgA), which is a registered investment advisor, constitute the principal operating companies within parent company State Street

Corporation. State Street Bank provides securities services to institutional investors as a custodian bank, Investment Research and

Trading and Securities Finance through the Global Markets sleeve (SSGM), and SSgA provides investment management services to

mutual funds and other asset managers. State Street customers include mutual funds and their advisers, collective investment funds,

corporate and public pension funds, insurance companies, operating companies and non-profit organizations.

Roles & Responsibilities:

• Test automation to build scripts without guidance. This includes working with complex configuration environments, build

servers, virtual labs, generalizing tools to accommodate multiple languages and architectures, integrating test automation,

and assuring that tools and processes scale to accommodate the evolving needs of our diverse teams.

• Design robust and scalable test plans for feature components which can be easily incorporated into the overall feature test

plans and meet customer requirements with little or no guidance.

• Deliver completed test plans and test results for the feature component as scheduled.

• Write individual test cases and perform tests for each function for the feature component that effectively exercises the code

and surfaces bugs or design issues. Testing approach conforms to group testing standards, is consistent, thorough and meets

schedule and quality expectations.

• Enter clear and concise bug reports with detailed, accurate reproduction steps.

• Work with business, development and QA teams to correctly prioritize test cases based on criticality.

• Operate at the Full Feature scope level.

• Work under minimal supervision on complex projects and assists less experienced peers.

Environment: VB, MS Team Foundation Server/Team Edition, HP QTP, HP ALM QC, Selenium, Java Script, SharePoint, XML,

HTML, MS Test Manager 2010, SQL Server, PL/SQL, WSDL, SOA, Crystal Reports, Web Services.

QA Lead at Inovalon, Inc. – Healthcare Portfolio, Snellville-GA-USA Jun 2013 to March

2014

Portfolio Description: Inovalon is a healthcare technology company that combines advanced data analytics with highly targeted

interventions to achieve meaningful impact in clinical outcomes and financial performance across the healthcare landscape.

Inovalon unique achievement of value is delivered through the effective progression of Turning Data into Insight, and Insight into

Action. Proprietary datasets, sophisticated analytics, deep subject matter expertise and nationwide in-community personnel deliver a

seamless, end-to-end platform of technology and operations. Driven by data, Inovalon uniquely identifies gaps in care, quality, data

integrity, and financial performance – while also bringing to bear the resources to resolve them. This differentiating combination

provides a powerful capability suite that drives high-value impact, improving the quality and economics for health plans, hospitals,

physicians, patients, and researchers.

Roles & Responsibilities:

• Design robust and scalable test plans for feature components which can be easily incorporated into the overall feature test

plans and meet customer requirements with little or no guidance.

• Test automation to build scripts without guidance. This includes working with complex configuration environments, build

servers, virtual labs, generalizing tools to accommodate multiple languages and architectures, integrating test automation,

and assuring that tools and processes scale to accommodate the evolving needs of our diverse teams.

• Write individual test cases and perform tests for each function for the feature component that effectively exercises the code

and surfaces bugs or design issues. Testing approach conforms to group testing standards, is consistent, thorough and meets

schedule and quality expectations.

• Enter clear and concise bug reports with detailed, accurate reproduction steps.

• Work with business, development and QA teams to correctly prioritize test cases based on criticality.

• Design and develop test plans for software product applications for market sale or large-scale proprietary software

applications for internal use.

Environment: VB, MS Team Foundation Server/Team Edition, HP QTP, HP ALM QC, SharePoint, XML, HTML, MS Test

Manager 2010, SQL Server, PL/SQL, WSDL, SOA, Crystal Reports, Web Services, Putty, MS-Office (Word, Excel, PowerPoint).

Project Lead at Compatible Solutions Program (CSP) - FedEx Portfolio, Memphis-TN-USA Jul 2010 to May 2013

Portfolio Description: Compatible Solutions Program streamlines FedEx shipping by integrating FedEx functionality into the

existing developer or provider's software. As a result, the provider can enjoy powerful, reliable FedEx shipping within the existing

software systems. The primary objective of this activity is to assist third party vendor (CSP) to integrate the applicable supported

FedEx platform within the CSP Program successfully with their software model. So third party software providers to be eligible to

incorporate FedEx engines into their shipping solutions and sell as FedEx approved.

Roles & Responsibilities:

• As Project Lead Delivered and Developed Automation solution in Selenium and QTP

• As Project Lead on CSP Project, I have been involved in Test Planning, Test Case Design, Execution & defect Management

of FedEx ship engines integrated by CSP’s using QTP, QC, Soap Ui, Caliber RM, Team Forge

• Work as SME for the FedEx domain providing business level support to client on “One over One” basis throughout the

STLC along with giving them a first level support for issues reported.

• Weekly Status reporting via conference calls & status reports to individual CSP & FedEx Channel Marketing managers.

• System & Integration testing of FedEx shipping functionality on CSP application.

• Performed Test Case walkthroughs, reviews & Sign-Offs.

• Designed test cases to ensure that the application meets the business requirements.

• Update Knowledge base help files using RoboHelp with latest issues.

• Maintained Knowledge repository for transition to new team members.

• Review and baseline test cases and scripts

• Evaluate cycle completion criteria based on - Time, Test coverage, Cost, Software Quality, Critical Business Objectives

• Prepare test metrics based on the above parameters.

• Document the learning out of the project

• Prepare Test closure report

• Qualitative and quantitative reporting of quality of the work product to the customer.

• Test result analysis to find out the defect distribution by type and severity

Environment: QTP, Selenium, Java, VB, SOAP UI, HP QTP, HP ALM QC, SharePoint, XML, HTML, MS Office, SQL, PL/SQL,

WSDL, SOA, Crystal Reports, Web Services, Putty, MS-Office (Word, Excel, PowerPoint).

Project Experience @ FedEx Portfolio, Memphis-TN-USA May 2010 to May 2013

Project Name: POS Certification

Products & Apps: There are approximately 5,800 FedEx Authorized Shipping Centres (FASC). A majority of FASCs purchase

third-party POS applications to help manage their stores. FASC’s make money on shipping by receiving volume-based discounts

from FedEx and adding a margin to their customer pricing. All retail CSP’s use the FSM API for FedEx shipping functionality. This

helps to ensure that FedEx rates and commitment times appear as quickly as competitor’s information, which is important when a

customer is waiting for a carrier comparison. When rates change or discount tiers change, those changes are to be tested at a very

short time span due to business requirements.

Responsibilities:

• Review rate, surcharge, logic changes and business impact pertaining to it referring the BRD.

• Estimate testing life cycle and prepare Test plan.

• Prepare Test Scenarios and cases per the BRD (Business Requirement Doc) covering change in the business.

• Responsible for Testing Client application in a very short time span. Prepare Process docs and manage inventory.

• Maintain knowledge repositories for transition to team members.

Environment: VB, SOAP UI, HP QTP, HP ALM QC, SharePoint, XML, HTML, MS Office, SQL, PL/SQL, WSDL, SOA, Crystal

Reports, Web Services, Putty, MS-Office (Word, Excel, PowerPoint).

Project Experience @ Barcode Analyzer Tool, Pune-MH-India Sep 2008 to May 2010

Project Name: Barcode Analyzer Tool (BART)

Project Description: Barcode Analyzer is a web-based application to validate FedEx labels. This tool reduces the label

certification process of 5-6 business days to just one Business day. This application uses by FedEx Express, Ground and Smartpost

Operations to validate the FedEx labels. Application provides validation for 2Dbarcode, astra-barcode, 96- barcode, Consignees,

Smartpost Barcode.

Responsibilities:

• Involved in Various Phases of Software Test Life Cycle of the application

• Requirement Analysis, Test Planning, Test Case Development, Test Environment set up, Test Execution, Test Cycle Closure.

• Preparation of test plan/strategy document for various types of testing

• Test tool selection, Test Effort Estimation, Resource planning and determining roles and responsibilities, Training

requirement

• Review and baseline test cases and scripts

• Evaluate cycle completion criteria based on - Time, Test coverage, Cost, Software Quality, Critical Business Objectives

• Prepare test metrics based on the above parameters.

• Document the learning out of the project

• Prepare Test closure report

• Qualitative and quantitative reporting of quality of the work product to the customer

• Test result analysis to find out the defect distribution by type and severity

Environment: JAVA, TOMCAT, HP QTP, HP ALM QC, SharePoint, XML, HTML, MS Office, SQL, PL/SQL, WSDL, SOA,

Crystal Reports, Web Services, Putty, MS-Office (Word, Excel, PowerPoint) Zebra and Eltron Printer Language.

Project Experience @ Label Validation and Testing, Pune-MH-India Jul 2008 to Aug 2010

Project Name: Label Validation and testing

Products & Apps: Provide custom business solutions to FedEx clients validating the custom solutions proposed in FedEx label

domain. Certify custom clients and help them in order to get FedEx shipping compliance. Manage label testing of FedEx Corporate

release (3 times a year) for all shipping application.

Responsibilities:

• Plan the Corporate Release testing for all shipping applications (FedEx.com, CAFÉ, FXRS, Webservices, INET, POS)

• Create Detailed Test Plan Specification documents, Test Case Scenario & have walkthroughs, signoffs so as to start testing.

• Planning Status calls, Weekly Status & Defect meetings

• Organize Go/No GO meetings for Testing confidence on all Test impacted applications.

• Plan for Exception & Emergency Loads depending upon the severity of defects.

• Test Lead communication management & Dashboard updates.

Environment: JAVA, TOMCAT, HP QTP, SharePoint, XML, HTML, MS Office, SQL, PL/SQL, WSDL, SOA, Crystal Reports,

Web Services, Putty, MS-Office (Word, Excel, PowerPoint), Symbol PS Scanner, Zebra and Eltron Printer Language.

Project Experience @ Automated Label Certification, Pune-MH-India Jun 2006 to Jun 2008

Project Name: Automated Label Certification Tool (ALCT)

Products & Apps: Automated label certification is a web-based application to validate FedEx shipment transactions. This

automation reduces the manual label certification process of 5-6 business days to just few seconds. This application is use by CSP’s

(Compatible Solution Providers- FedEx’s clients) in their certification program. Application provides validation for label buffers,

which include validation of 2Dbarcode, astra barcode, 96- barcode, human readable contents printed on label. These label buffers

are in specific printer command language. ALCT will identify all these information and parse, analyse and compare it with standard

baseline information

Responsibilities:

• Involved in Various Phases of Software Test Life Cycle of the application like

• Requirement Analysis, Test Planning, Test Case Developmet, Test Environment set up, Test Execution, Test Cycle Closure.

• Identify types of tests to be performed.

• Gather details about testing priorities and focus

• Prepare Requirement Traceability Matrix

• Identify test environment for execution of test cases

• Automation feasibility analysis (if required).

• Preparation of test plan/strategy document for various types of testing

• Test tool selection, Test Effort Estimation, Resource planning and determining roles and responsibilities, Training

requirement

• Review and baseline test cases and scripts

• Evaluate cycle completion criteria based on - Time, Test coverage, Cost, Software Quality, Critical Business Objectives

• Prepare test metrics based on the above parameters.

• Documentation of lessons learnt of Pre & Post Production activities.

• Prepare Test closure report

• Project Analysis and Defect reporting for Top Management

• Test result analysis to find out the defect distribution by type and severity

Environment: JAVA, TOMCAT, HP QTP, HP ALM QC, SharePoint, XML, HTML, MS Office, SQL, PL/SQL, WSDL, SOA,

Crystal Reports, Web Services, Putty, MS-Office (Word, Excel, PowerPoint) Zebra and Eltron Printer Language.

Achievements

• APE Collaboration award from FedEx Ground MD (2011)

• Syntel Star value award for Synergy Q1- 2008

• Syntel Star value award for Simple Q1- 2010

• Syntel Star value award for Speed Q1- 2012

• Appreciation from FedEx and Syntel upper management for Certification Status Report

• Won manager’s “Extra Mile” and “Customer Delight” awards during the year 2007, 2011 and 2012

• Member of Syntel News Letter Editorial Board and NGO “Synprayas”

• Client appreciation and recommendations for FedEx Quality and Standard

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