B2B Appointment Setting / Sales
Resume:
Roxanne Burgdorf
Duluth, MN *5810
*******.********@*****.***
OBJECTIVE
To contribute my 18 plus years of skills and long term experience with
Business Development, Telephone Sales, B2B Appointment Setting and Lead
Generation. I have a proven track record in both call centers and in a
virtual home office setting. Building strong relationships and providing
new revenue opportunities with potential clients for the campaigns that I
have worked on. I use a consultative sales approach.
AREAS OF EXPERTISE
TELEPHONE SALES
. My responsibilities as a TSR were to make sales for several clients
in call centers primarily B2B some B2C.
. I utilized my ability to make sales of products and services. Ranging
from Credit Card Sales, Utility Services, Major Business Publication, Non
Profit Organizations, Financial Company, Catalog Retail, Surveys etc...
. Assisted in training and ongoing support for new trainees.
. Third party verification and processing credit card information on
calls.
B2B Appointment Setting/Business Development Agent
. My responsibilities are to set up appointments for clients to meet
with prospective clients. Appointments for face to face, phone, webinars
and events.
. As some of the day to day calling activities I set up appointments.
I have done information gathering projects. I utilize online research tools
to find the appropriate contact if they are no longer available or contact
name unavailable. Using various techniques to get past the gate keeper to
get to the appropriate contact. I contact various titles within the
company including C-Level, Directors, Managers and Owners.
. Campaigns vary from CRM - data entry, data base updating, filling out
forms, for one campaign we filled out a 2-3 page report, researching
contact information (emails, titles, names, addresses),sending information
emails, sending reminder invites per email and follow up emails.
. Assisted in training on various campaigns.
. Extensive work with Fortune 500, Midsized Companies, Startups.
Finding strong opportunities for the clients in Technology (SaaS, Cloud
Computing, Software, Hardware & Services) Medical Equipment, Logistics,
Safety, Insurance, Education, Hospitality, Retail, etc... Some campaigns
I've called to Canada and Great Britain.
COMPTER SKILLS
Proficient in CRM'S, Microsoft Word, Excel, Outlook and Advanced Internet
Searches.
EMPLOYMENT HISTORY
AT HOME B2B APPOINTMENT SETTER /BDA - INTELEMARK,
September 2005 - PRESENT
PHEONIX, AZ
TSR - UNIVERSAL POWER MARKETING, DULUTH, MN June -
November 2007
TSR - US SUPERIOR MARKETING, Superior, WI
September 2003 - August 2005
TSR - TELERESOURCES, SUPERIOR, WI & Duluth, MN
March 1998 - March 2001
September 2002- May 2003
EDUCATION/TRAINING
GENERAL STUDIES -DTC, DULUTH, MN
GENERAL STUDIES - FONDULAC COMMUNITY COLLEGE, CLOQUET, MN
General Studies - Proctor High School, Proctor, MN
Contact this candidate