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Customer Service Sales

Location:
United Kingdom
Posted:
October 07, 2014

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Resume:

Ailinn Baldassi-Winderlich

Curriculum Vitae

Education

**** – 2014 Honours

Part-time Result: 2A

University of Adelaide

This involved a project which required extensive research on a selected topic,

presented in formal academic language.

2008 - 2011 Bachelor of Music (performance)

University of Adelaide

This university is a member of the Group of Eight (go8.edu.au)

Employment

2012 -2014 Instrumental Teacher (voice)

St Pius X Primary School

I taught students individually or in groups of two. I consulted parents and

classroom teachers to create schedules and organised accounts and invoices

for each student.

2011 – 2014 Opera Singer

Co-Opera

As a contracted employee I spent time working privately to learn roles and

music and within a team during production rehearsals. On tour I had to

quickly adapt my work to new stages and environments.

2011 – 2014 Funeral Singer

By contract

I ran my own business and was contracted by most major funeral parlours in

Adelaide. I marketed myself and liaised with families and musicians, as well

as organising invoices and accounts.

2011 – 2014 Retail Assistant

Part-time John Davis Music

As well as answering the phone, helping customers with enquiries and

processing sales, I compiled orders for the store (including individual

customers’ orders) and managed the daily finances of the business.

2007 – 2011 Waitress

Part-time Fogolar Furlan Inc.

In my capacity as a waitress I developed good customer service skills and the

ability to work under pressure.

Skills

Computer I have extensive knowledge of Microsoft Office and its open source

Literacy equivalents, and can generate forms, letters, accounts, spreadsheets and

invoices. I also have basic programming knowledge.

Interpersonal All aspects of my work have required communication in some form, whether

Skills through working in teams, talking with clients or listening to a conductor or

director. Dealing with clients in my own business ventures I always

maintained a professional and approachable manner.

Scheduling and I can successfully co-ordinate multiple schedules, having had experience

organisation organising and managing musical rehearsals, meetings and lesson timetables.

Literacy I am comfortable and have vast experience writing in both casual English and

formal academic language.

Interests

Art I had a piece selected for the SSABSA Art Exhibition 2008. My work was also

featured as part of SALA 2012. As well as creating my own work I enjoy

seeing the works of others.

Charity I participated in the Heart Foundation’s charity drive and in university was a

member of the student Oxfam group. I have been involved in the planning of

many fundraisers, including being the main organiser of a concert and dinner

for a local music company last year.

Animation I create short animated films in Adobe Flash, extending both my computer

literacy and artistic skills. As with art, animation gives me the freedom to

independently create my own work.

Music Music has long been a passion of mine. I sing and play the piano, and have

performed professionally in styles as diverse as opera and jazz. The limitless

scope for improvement in music appeals to me, as does the independent and

team work needed.

References are available on request

E : acgamh@r.postjobfree.com M: 075**-****** A: 40 Ditton C ourt Road, Southend - on -

Sea, Essex SS0 7HG



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