Ian Richard
*** *********** ** - ********, **
acga6q@r.postjobfree.com
Cell 905-***-****
Home 905-***-****
Objective:
To obtain a position where I can maximize my many layers of management skills, quality assurance, training
Experience, customer service, and a successful track record in the manufacturing environment
QUALIFICATIONS:
• 15 years' experience supervising, providing direction and motivating up to 100 employees in both unionized
(Unifor Canada ) an non-unionized environments
• Proven ability to initiate, plan, execute, monitor and control a projects scope, the resources needed for
successful completion and corresponding documentation required
• Strong initiative and highly resourceful with the skills required to manage deadlines and coordinated project
teams and sub-team activities to achieve optimum results and success
• Experience developing, managing and maintaining large, high priority client accounts
• Effective problem solving and troubleshooting skills
• Goal oriented and highly adaptable with a demonstrated desire for continuous improvement
• Computer Skills: Microsoft Office Suite, Citric A1 and B1, SAP, Site Net
• Extensive knowledge of safety standards and codes, especially WHMIS, MSDS, TSSA, HACCP and CIFA
• Effective communication, time management and interpersonal skills with the proven ability to develop, foster
and maintain a wide and diverse range of positive relationships
• Experience in a food manufacturing environment
WORK EXPERIENCE:
Warehouse Operation Supervisor
Logistics in Motion - September 2013 to Present
Ensure on-time delivery of product to the customer ( Loblaw's) The Metro Group
• Adopted Lean Manufacturing principals to ensure that efforts are carried out within the production department
to improve performance
• setting up training processes for production team members, establishing priorities and sequences for
manufacturing products, on-time delivery, lean manufacturing, and production/material flow, conduct daily
team member improvements, and continually monitor and improve the quality, efficiency and responsiveness
of assigned area
• Provide direction, support and leadership to Material Handlers to ensure productivity standards and service
level agreements are met
• Manage warehouse and logistics workforce (~30-100 Unionized employees)
• Control and manage the timely and accurate processing of merchandise within the Logistics Centre to ensure
the Company's commitment to quality customer service
• Control warehousing and distribution costs
• Manage and improve upon key performance indicators (KPIs) such as Profit Margin %, Asset Utilization,
Service Level Status, and Productivity Levels
• Maintain all communication programs including regular associate meetings, recognition programs,
performance discussions
• Manage 20 sanitation members to ensure Hazard Analysis and Critical Control Points (HACCP) are achieved
• Coordinate customer audits and facility tours for Loblaw's
• Maintain ISO Certification compliance in accordance with our Quality Management System and electronic
Quality Incident Reporting system; ensure adequate preventive/corrective actions are assigned
• Identify process improvements to improve efficiency of operation
• Address all employee performance problems promptly and directly in accordance with personnel policies,
Train and monitor staff in standard operating procedures (SOPs) and safe work practices, including new
employee
• Manage all receiving, shipping and packing operations
Eclipsall Energy CO - May 2013 to September 2013
4 Month Contract)
• Responsible for overseeing 40-60 employees on the assembly line
• Recruitment and interviewing of new employees
• Actively participate in company safety program; making certain safety protocols are adhered to and those
legal requirements are met for safety standards, reporting accidents, etc.
• Responsible for the day to day operation
• Provide training to employees on safety, quality and productivity, as well as on company policies and
procedures
• Monitor daily quality of Solar Panel manufacturing
• Manage the movement of goods into and out of production facilities
• Evaluate and respond to shift head count and overtime requirements
• Conduct annual performance evaluations on assembly line staff
Project Coordinator/Backup PM
Neptune Technology Group - November 2012 to May 2013
Project Supervisor
Neptune Technology Group - April 2011 to November 2012
Managed a team of 80 individuals comprised of unionized plumbers, employees, Project Supervisors and subcontractors
• Responsible for the coordination and execution of work schedules and day to day operations of team
• Developed work plans, managed deadlines and coordinated sub-contractor and employee
• First point of contact as the largest water meter contractor for the City of Toronto for all emergency and
problem resolution
• Supervised 24 hour emergency response teams and first responder teams
• Directly manage cost control measures, which include overtime management, expense control, and
productivity
• Maximize financial performance through cost control and proactive P&L management system
• Provided a framework for project planning, communications, procedural and contractual activity
• Maintained and updated work breakdown structure, project schedules and tracked milestone progress
• Conduct performance evaluations and reviews for direct reports to ensure continuous development and
performance improvement for personnel
• Coordinated and conducted weekly meetings with Project Managers and Field Operations Managers
• Implement continuous improvement projects and initiatives to ensure optimum team results
• Train, supervise and evaluate direct reports, including training and development to create and maintain a
team that effectively accomplishes the company goals, objectives, and standards
• Supervised 15-30 sub-contractor and installers
• Responsible for monitoring and continually improving standards of performance and quality within the
operation
• Organized daily and weekly work orders
• Prepare and submit reports on work activities and operations to the Manager on a regular basis
• Acted as primary liaison between contractor and home owner
• Managed residential water meter installation
Johnson Control - March 2005 to March 2009
Supervision of 30 unionized employees in the door processing department
• Managed quality control
• Coordinated, scheduled and managed customer deliveries
• Maintained and managed daily data entry logs
• Completed detailed documentation and reports
• Evaluated productions controls and efficiency and developed measures to improve and optimize equipment
efficiency
• Managed and ensured TS16949/ISO140001 Compliance Standards Records
Yorkville Sound - May 1991 to March 2005
Supervised between 14-20 employees in warehouse wood shop department
• Extensive use of Auto Cad 2000, Iron Cad & Master Cam programs for 8 axis turret CNC machines
• Regulated security checks of the facility
• Formulated and implemented ideas and programs within the organization
• Applied trained and developed understanding to reading of blueprints and drawings
EDUCATION
Diploma
triOS College Police Foundation March 2009 to 2010
Durham College Auto Cad 2003 to 2004
Certificate in Automotive Electronics
Centennial College
1998 to 2001