Kenneth H. Ward
Corona, CA
**********@*****.*** ? 909-***-****
Ethical and energetic sales and marketing director with an M.B.A. in
marketing & communications combined with 20+ years of experience in capital
equipment sales, industrial automation sales, B2B and B2C sales with
formidable contract negotiations experience.
. Salesforce CRM
. Strategic Planning
. Brand Management
. OEM Channel
. P & L Responsibility
. VAR Channel
. Budgeting & Finance
. Sales Forecasting
PROFESSIONAL EXPERIENCE
Hydro Tec Systems, Redlands, CA 2014 to Present
DIRECTOR OF SALES AND MARKETING INTERNATIONAL
Reporting directly to President of the company, spearheaded efforts to
build and manage business in key markets including Australia, South
America, and Canada, leading team of 14 distributors, six manufacturing
representatives, four direct outside sales professionals including
customer service associates, and four inside sales force coordinators.
. Utilizing key performance indicators (KPI) such as gross profit margin,
net profit margin (NPM), return-on-investment (ROI), customer retention
rate (CRR), cost per lead and market share successfully formulated an
companywide accepted sales & marketing plan for the entire international
market.
. Developed sales strategies, market requirements and optimal pricing using
marketing data, surveys and P&L statements.
. Joined M.A.N.A. (organization that helps screen potential manufacturing
representatives for the uncovered markets and market segments) while
researching and approving out the newly formed budget the "Gold Key"
package offered by the Department of Commerce for helping business screen
for international strategic partners and agents.
. Key accomplishment(s) - Boosted sales 8.64% in a short time while setting
sales goals and stretch goals for Brazil, Ecuador, Mexico, Australia, and
EMEA, through three new strategic partnerships, strategic marketing and
sales plans; revised international sales and pricing catalogs and
brochures (in English and Spanish) with updated pricing and terms and
conditions (e.g. letters of credit where Sight L/C and Transferable L/C
were the ones decided to be accepted); secured signoff on total P & L
plan and Business Development, Sales & Marketing plan for 2014 campaigns,
international trade shows, international travel and newly requested CRM
system, Sage CRM.
SPX - Thermal Product Solutions, Corona, CA 2012 to 2014
SALES MANAGER
Drove sales throughout territory covering Western Canada, Western U.S.,
Mexico and Central and South America-put in place manufacturing
representatives and distributors for various market segments including
pharmaceuticals, medical, electronics, petrochemical, mining, and
semiconductors. Based in Charlotte, North Carolina, SPX is a global multi-
industry manufacturing of automotive parts, thermal testing equipment and
centrifugal pumps.
. Increased manufacturing representatives after market segment gaps were
identified utilizing a SWOT analysis.
. Improved market penetration by 6% in just two months through a special
offer that was part of a highly successful promotional campaign and by
adding direct sales representatives outside of the manufacturing
representative's geography.
. Successfully trained six new manufacturing representatives for the
aerospace, automotive and medical labs industry, which helped secure a
$600K order from Sandia National Labs and brought an opportunity to bid
on million dollar projects from Intel and SpaceX for the first time.
. Key accomplishment(s) - Using Key Performance Indicators (KPI) from
SalesForce, surveys and SWOT analysis identified key gaps in market
segments represented by manufacturing representatives as well as district
sales managers for covered territory thereby increasing sales 16% by
adding manufacturing representatives in strategic market segments not
previously called upon.
Kenneth Ward ? **********@*****.*** / 909-***-**** ? Page 2
Lex Products Corporation, Burbank, CA 2010 to 2012
REGIONAL SALES MANAGER
Successfully leading North America west sales team including Mexico and
Canada utilizing solution-based selling techniques guided the sales force
in the selling of capital equipment, such as portable power distribution,
transformers, dimming control and transfer switches through 16
manufacturing representative and 12 direct reports including two customer
service representatives
. Improved equipment inventorying for major movie studios (Universal,
Paramount Studios, Warner Brothers and Sony) by instituting bar coding
that allowed studios to lend labeled equipment to other studios without
adding additional cost.
. Provided first ever sales pipeline for CBS Studios and Paramount Studios
for portable power distribution and hermitically sealed both in the US
and Paramount Studios in Canada.
. Conducted presentations for VP level executives, Director of Set Grip &
Lighting and Production Managers at Universal Studios, Paramount Studios
and Wynn Hotel & Casino.
. Key Accomplishment(s) - Successfully increased market share by promoting
a return cable & repair policy, discounted pricing policy and free
shipping policy for Tier 1 customers such as Product Resource Group
(PRG), Paramount Studios, ARRI lighting, Warner Brothers Studios,
Hollywood Lighting, Wynn Hotel & Casino in a $14 M territory which
increased sales by 8%.
GE/Fuji Electric Corporation, Fremont, CA 2008 to 2010
DIRECTOR OF SALES
Directed a massive turnaround of sales operations for former GE / Fuji
joint venture-drove field and inside sales, marketing, and all customer
support overseeing eight direct sales professionals including three sales
managers in an $8.1M territory. Formulated a sales and marketing plan after
the joint venture ended that included a budget for instituting SalesForce
CRM system, approved sales proposals over $250 K, managed the top line
incoming sales and bottom line margins.
. Transformed organization on the verge of bankruptcy (due to end of joint
venture) to a success; elevating sales to more than tenfold; $1.1 M to
more than $12 M from fiscal year 2007 after the joint venture ended
despite severe economic downturn and loss of GE name, loss of Gexpro and
GE Supply distribution network and loss of production facility.
. Planned trade shows, hired direct sales personnel and trained new direct
sales, indirect sales and direct district sales managers
. Significantly improved account management and sales efficiency through
adaptation of Salesforce.com to accurately monitor sales activities, help
provide KPI, quality, client retention, and product delivery.
. Key Accomplishment(s) - Signed and managed a strategic partner Teco
Westinghouse that served as a major multi-million dollar distributor for
the smaller horsepower drive units manufactured by Fuji Electric; closed
a one year project for mail sortation project in Texas through
manufacturing representative
Rockwell Automation, Irwindale, CA 1997 to 2008
SALES AND MARKETING MANAGER
Negotiated annual distribution contracts, approved proposals, trained new
hires, presentation material and set sales goals for distribution and
conducted quarterly meetings with distribution management on sales goals.
. Elevated Reliance Electric's value proposition with distribution network
for Rockwell Automation's acquisition of Reliance Electric and entry into
Rockwell's Encompass Partners program.
. Successfully marketed to the distribution network water / waste water
market segment to be added to the account managers list of projects to be
bided with minimal liability such as liquid-dated damages; increasing
business to 1.6 M.
. Created cross-functional team that developed accountability to margins
from manufacturing engineering and project management to competitively
enter the water/waste water market for the first time selling industrial
automation.
. Key Accomplishment(s) - Promoted from Sr. Sales Engineer to Sales and
Marketing Manager; capturing 141%, 127%, and 121% of quota in a $9.8
million dollar territory through development of an approved annually
sales and marketing plan that addressed sales goals and stretch goals for
engineered to order, designed to order, and custom-engineered products.
Corporately managed 3.7 million dollar annually Chevron account and newly
invested into water / waste water market segment that was heavily
specification driven and brought the territory an additional $1.6 M
annually on average.
EDUCATION & PROFESSIONAL DEVELOPMENT
Master of Business Administration - Concentration in Marketing, Keller
Graduate School of Management
Bachelor of Science - Concentration in Technical Management, DeVry
University
Associate of Science - Electronic Engineering Technology, I.T.T. Technical
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