Marketing CRM and Advertising Director
Creative, ambitious Marketing Director who moves fluidly between intuition
and rigor to solve complex marketing problems. More than 10-years
progressive experience directing inspired marketing campaigns for Fortune
500 companies. Driven to learn about what motivates, inspires, and excites
target audiences. . Successfully launched B2B and B2C brand and retail
campaigns utilizing traditional collateral, user-generated content, SEO,
SEM, branded entertainment, digital video production, and social media
programs to tap into target consumers' passions.
PROFESSIONAL EXPERIENCE
SapientNitro July 2012- July 2014
Group Account Director
Directed all online advertising for all Chrysler Brands (Fiat, Jeep,
Chrysler, Dodge, RAM), working across vendors to drive optimizations on
site via dynamic ad platform migration and utilization. Projects ranged
from dynamic ad banners to iAd and location-based mobile ad serving.
Ensured brand integrity maintained across all initiatives worked with award-
winning creative teams in Miami, Boston and Toronto. Directed optimization
efforts, (testing and analysis) for online advertising and site click
through metrics. Managed cross-functional teams in multiple locations.
Managed 9 direct reports and more than 25 cross-capability roles.
. Decreased client costs on banner ads; resulting in higher agency
margin
. Lead migration to new dynamic ad serving platform,
. Managed a workflow of more than 28 comprehensive projects
simultaneously
. Partnered with UM for optimization planning
. Launched first Chrysler conquest geo-fencing mobile campaign
. Negotiated annual contracts with client and managed P&L in excess of
$6MM
Account Director July 2012-June 2013
Recruited to work with Sunglass Hut as a hybrid onsite/Account Director
role. Recruited to work on global brand launch in Chicago office for Abbott
Pharmaceutical. Lead cross capability teams in a remote model, and
seamlessly transitioned between 2 SapientNitro offices to lead critical
initiatives
. Launched Sunglass Hut: 2013 Digital Plan
. Lead Define Discover of sunglasshut.com redesign.
. Directed development of SGH Interactive Style Guide
. Lead Chicago team in successful pitch and win of Abbot global new
brand launch
Resource Interactive November 2011-June 2012
Recruited to work with newly acquired Nestle client DiGiorno to lead
digital and social strategy. Launched two digital campaigns at key drive
times. "Countdown to Greatness" and "Home Court Sweepstakes" with cross-
channel integration. Managed cross-functional team of 10 staff.
DIGITAS, Detroit June 2007-September 2011
Associate Director CRM and Digital Marketing
Responsible for building relationships at the highest level; provided
thought leadership and strategic guidance for all existing and emerging CRM
and digital media planning efforts/initiatives ensuring overall
profitability and achievement of KPI's for global brands
Project: ProConnect
Client: Owens Corning (OC)
Provided thought leadership for a B2B Customer Portal initiative targeting
top-tier suppliers. Worked across agencies with other suppliers to execute
inaugural launch of program. Directed program from conception through UX,
to testing and launch. Managed cross-functional team of 10 people.
. Project completed in 6 months (July 2011)
. Adoption rate of target users; 55% in the first six weeks representing
9% of OC's revenue base
Project: CRM Management Disenfranchised Owners Program
Client: General Motors
Served as a client-embedded Digital Director to retain customers
disenfranchised by the closure of GM's Saturn, Pontiac, and HUMMER
divisions. Lead all communications streams to owners to transfer brand
loyalty to GM loyalty. Lead the work of three separate agencies (Campbell
Ewald, Acxiom, and MRM) to execute a multiplatform campaign including DM,
email, special-offer retail sites, management of all call center messaging
(outbound and inbound), brand site redesign. Analyzed sales, site traffic,
trends, CTRs and response rates to increase opportunities and sales.
Managed team of cross-agency and department contacts of 18 people.
. Achieved special offer adoption rate of 32% for discontinued brands
. Incremental sales increase ranging from 9-12% in first six months of
program
. Connected more than 40,000 consumers with new GM dealerships
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Project: CRM Director
. Client: Saturn ?
. Client-embedded agency role. Directed all digital and interactive work
for Saturn including site launch, maintenance and optimization,
lifestyle and In-market media placements, CRM cadence and automation.
Managed budgets in excess of $20MM for online media spend and SEO.
Created online campaigns to support model-year refresh, new product
launches and retail initiatives. Managed four agency teams (Deutsche,
Carlson, Digitas, and Prodigious). Worked during the sale and
subsequent closure of the Saturn brand and was responsible for all
communication streams to current owners as well as sell-down inventory
communications strategies. Managed cross-agency teams, call-center,
and media group consisting of 25 members.
. Launched award-winning Saturn "The Neighborhood" site
. Directed all leads capture communication streams and owner retention
efforts across consumer lifecycle
. Streamlined RAQ process and increased response by 3%
. Inventory sell-down achieved in less than 4 months
. Maintained highest retention rate of consumers during the GM
bankruptcy/restructure
Digital Marketing Manager In-Market Program
Client: Cadillac, HUMMER, Saturn
Launched GM's "In-Market" Program targeting lower-funnel consumers for
Cadillac and HUMMER. The program was the first in GM's history, Utilizing a
combination of online advertising, search and content optimization paired
with rigorous metrics analysis and A/B testing
. The program achieved the highest CTR and response rate for online ads
. Utilized dynamic messaging to offer region-specific specials to
consumers
. The first OEM to work collaboratively with third-party sites to
develop contextually relevant content
Hart Associates, Toledo October 2005-June 2007
Senior Account Manager Supervisor ProMedica and Paramount Health
Recruited as key client contact on agency's largest account. Directed all
marketing initiatives, brand strategy and campaign execution for agency's
largest client. Managed P & L's for all projects, maintained highest
account profitability in the agency. Direct responsibility for three
account staff and their development/training.
. Exceeded annual billable goals by 15%
. Received President's Award for outstanding performance
Previous Experience
Fruchtman Marketing 2003-2005, Director Public Relations
NHA 1997-1998, Manager of Grants & Communications
NPI 1995-1998, Director of Planning and Development
Education University of Toledo
Kari L. Slater
2331 Barrington Drive
Toledo, OH 43606
acga1z@r.postjobfree.com
Areas of Expertise
. Strategic planning and activation
. Staff development, recruitment and management
. Enterprise level, site builds, launches and optimization
. Data analysis and integration (site metrics, CTR, ROI)
. Brand planning and integration
. Social media and user-generated content integration
. Email campaigns and optimization
. Digital media
. A/B and multivariate testing
. SEO, SEM, and content optimization
. CRM communications
. Online advertising: dynamic ad platforms, best practices and testing,
behavioral targeting and retargeting
. Mobile experiences including: geo- targeting, geo-fencing and ad
serving, iAd app development
. Direct Mail
Kari L. Slater
Resume p. 2
Client Portfolio
General Motors
HUMMER
Cadillac
Saturn
Owens Corning Fiberglas
DiGiorno
Luxottica
Sunglass Hut
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Chrysler
RAM
Fiat
Dodge
Jeep
Kari L. Slater
Resume p. 3
Proficiencies
. Project Management
. Cross-Capability Team Management
. C-Level relationship cultivation and management
. Collaborating with brand product managers
. New business development
. Presentations
. MS Office