Customer Service/Receptionist

Lynne Stuart

** ******* ********, ***. ***

North York, Ontario M2L 2Jl

Tel: 416-***-**** Email: *****.*.******@*****.***

Dear Hiring Manager,

With strong interest and great excitement, I am writing to apply for the

receptionist/admin support position with your company.

Please accept my enclosed resume in response to your receptionist/admin

support position available.

Through my extensive receptionist experience I have developed excellent

interpersonal skills, organizational effectiveness and communication

skills. As well, I have knowledge of administrative and technical support

acquired through my previous employment.

I have a passion for greeting people. Also, you will find that I am

punctual, well organized and flexible. To learn more about me, please refer

to my attached resume.

I look forward to hearing from you, and will be pleased to meet you in

person to further discuss how I can contribute to this position. I can be

reached at 416-***-**** at anytime.

Thank you for your time and consideration.

Sincerely,

Lynne Stuart

Lynne Stuart

20 Carluke Crescent, Apt. 303

North York, Ontario M2L 2Jl

Tel: 416-***-**** Email: *****.*.******@*****.***

OBJECTIVE: To secure employment in Receptionist/Administrative Support

SUMMARY OF QUALIFICATIONS

< Experience in providing reception/admin support in a busy office

environment

< Over five years experience reception/admin support in diverse settings

< Proficient in MS Word, Working knowledge of Excel and PowerPoint

< Strong interpersonal skills, flexible, professional and highly motivated

< Very personable, cheerful, diplomatic, with a passion for greeting people

< Outstanding communication skills both in verbal and written

< Strong ability to multi task in a fast paced, high pressure environment

RELEVANT SKILLS AND EXPERIENCE

Receptionist and Administrative Skills

< Operated a busy switchboard and distribution of incoming calls

< Responded to customer inquiries effectively and provided them with

relevant information

< Prioritized and performed various clerical duties; filing, faxing and

photocopying

< Purchased and organized office supplies as needed

< Organized job fairs for employers and employees

< Booked meeting rooms using Sharepoint

Customer Service and Teamwork Skills

< Greeted customers in person and over the phone as well as taking

reservations

< Catered large functions and bartending in a reputable hotel

< Used suggestive selling techniques in order to maximize in-store sales

< Dealt with customers in a courteous and professional manner

< Appropriately managed customer complaints which led to repeat business

< Trained new staff and worked in team environment even when busy

< Demonstrated product knowledge of menu specials and ingredients

WORK HISTORY

Reception/Customer Service ACCES Employment, Toronto, ON 2012-

2013

Support Worker Distress Centre, Toronto, ON 2010

Office Clerk TTC Toronto, ON

2010

Child Care Provider Private Sector, Toronto, ON

1991-2008

Receptionist Kelly Services, Toronto, ON

1988-1991

EDUCATION

Microsoft Office Upgrade ACCES Employment, Toronto

Customer Service Certificate University Settlement, Toronto

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