DARWIN K. HENRY SR.

**** **** ******

Richmond, Va. 23223

Cell: 804-***-****

Res: 804-***-****

Email: acg9zi@r.postjobfree.com

SUMMARY

Dynamic, motivated, and energetic, administrative professional, with 10+ years of healthcare

claims, medical records, and patient information services experience. Seeking a career position

with an organization which would challenge and exercise my management, supervisory,

administrative, and interpersonal skills.

EDUCATION

University of Phoenix Richmond, VA United States

Bachelor's Degree 09/2015

Credits Earned: 80

Major: Network System Security Minor: Information Technology

Evans-Smith Program / Va. Union University Richmond, VA United States

Technical or Occupational Certificate 05/2005

Major: Religious Studies Minor: Pastoral Care

Michigan Computer Institute Flint, MI United States

Technical or Occupational Certificate 05/1991

Credits Earned: 60

Major: Healthcare Claims Specialist Minor: Mini-Micro Computer Operations

Central Texas College San Francisco, CA United States

Technical or Occupational Certificate

GPA: 3.5 of a maximum 4.0

Credits Earned: 6 Semester hours

Major: Criminal Justice Minor: Juvenile Delinquency and Control Concepts

WORK HISTORY

Greater Richmond Transit Company

301 E. Belt Blvd.,

Richmond, VA 23224

02/2008 to Present

Hours per week: 40

Transportation Operator

• Drive required buses, to transport passengers over specified routes to local or distant

points, according to a time schedule, while providing safe and courteous service to the

public.

• Maintains a professional attitude and appearance at all times

• Maintain transport schedule

• Regulates the heating, lighting, and ventilation systems, for passenger comfort

• Provides high level of service while operating bus under a variety of conditions

• Collect fares and answer customer questions relating to schedules, routes, and transfer

points.

• Monitor and maintain voice activated GPS, to announce stops and locations.

• Operate electronic wheelchair devices while assisting customers with properly securing

wheelchairs in harnesses.

• Conduct detailed safety site inspections on bus, prior to leaving terminal, for operational

safety.

• Report any malfunctions or damage of bus to the maintenance shop.

• Submit daily trip reports with a record of trips, schedule delays, and mechanical

problems.

• Operate all equipment in a legal and safe manner, ensuring compliance with all traffic

regulations.

• Responsible for effectively dealing with difficult customer

situations, ensuring the safety of all passengers, following all company safety protocols.

• Communicates effectively by using both written and verbal

skills.

Securiguard, Inc.

319 West Franklin Street, Suite East 100

Richmond, Va. 23220

08-2006 to 02/2008

Hours per week: 40+

Project-site Manager / Virginia

Department of Taxation, HQ

• Maintained continuous control of the operational functions of the Security Force under

my command.

• Managed and supervised three locations of the Virginia Department of Taxation, coordinating

personnel scheduling for nine Security Specialists, while handling all personnel issues and assist

with modifications of personnel employment stats such as Payroll, Scheduling, Incidents, Uniform

Exchanges, Personal Information Updates, and Firearm Qualifications, etc.

• Responsible for the motivation and training of current and new security personnel, on

policies and procedures of signing logs, and shift reporting, while monitoring the CCTV system.

• Positioned at the Taxation HQ, maintaining a constant monitor on all alarm panels and

bypassing the necessary entrances and exits.

• Closely monitored the various logs for vendors, employees, and visitors, while

maintaining a constant control of the temporary badges, and communicate all changes with the

Facilities Maintenance Department.

Night Supervisor / 1st Shift Lieutenant of the VDOT Central Office

• Assisted the Project Manager with the operational details of the

midnight shift, containing four active posts.

• Patrolled the annex and hospital buildings, checking the temperatures of the various

temperature controlled rooms.

• Maintained a constant contact with the Command Post, to ensure that other sites were

reporting in within their respective times.

Security Site Manager / Sergeant of the VDOT Richmond STC

• Managed and supervised two sites for the Virginia Department

of Transportation, coordinating personnel scheduling for nine Security Specialists, while handling all

personnel issues and assist with modifications of personnel employment stats such as Payroll,

Scheduling, Incidents, Uniform Exchanges, Personal Information Updates, etc.

• Developed and maintained an effective, productive, and professional relationship, with the

District Security Administrator and other Administrative Leaders of VDOT.

• Responsible for the motivation and training of the current and new security personnel, on

policies and procedures of emails & Internet usage, signing logs, and shift reporting, while monitoring

the Pegasus Alarm, and DX8000 Camera systems.

• Also, process the payroll, assist with the revision of the updated S.O.P., and developed the new

online reporting systems for the staff and upper management.

• Performed site visitations for Quality Control and Standard Operations.

• Maintained a professional relationship with all internal and external vendors, as well as

integrating outstanding customer service practices into Security Procedures, for excellent customer

service and optimal security operations, while utilizing the position of being a conduit for feedback

from visitors and clients.

• Maintained a constant position as a positive presence and liaison between the Head

Office and Guard personnel, capable of standing in on shifts or posts for any position as

needed, until I was promoted to head the Va. Dept. of Taxation's Security Force.

Anthem Blue Cross, Blue Shield

2015 Staples Mill Road

Richmond, Virginia 23230

11/1995 – 06/2006

Hours per week: 40

Document Specialist

• Responsible for the intake and preparation of medical claims and related documents to

ensure that they are ready for the imaging process, and assist in the claims rescan area.

• Extract, sort, prep, and batch, the paper claims and route claims to the different locations

within the organization.

• Assist the facilitator with retrieval of mail from the mailroom whenever needed, and

assist with special assignments as maintaining the workflow and communicating with

other facilitators in their absence.

• I also assisted the facilitator in the training of the Temporary Employees, in the day-to-

day operations.

Purchasing Dept. Warehouse Worker

• Prepares and processes requests and supply orders, pull materials, pack boxes, and place

orders in delivery areas.

• Complete deliveries by truck or van, to and from end-users and satellite buildings.

• Maintains truck by completing preventive maintenance inspections and arranging for

routine repairs.

• Maintains inventory by collecting stock location orders and printing requests.

• Maintain shipping and receiving logs, ensuring that incoming and outgoing products and

materials are in quality condition.

• Maintains organizational standards through quality control measures.

• Maintains safe and clean work environment by keeping shelves, pallet areas, and

workstations, neat, ensuring the cleanliness of the shipping and receiving area, in

compliance with all procedures, rules, and regulations.

• Enter required information into the database for reporting purposes.

• Frequently update technical knowledge by attending educational workshops and review

updated publications.

• Contributes to all team efforts by accomplishing relative tasks and producing results as

needed.

Jet Blast of Virginia

13201 Ramblewood Parkway

Richmond, VA 23861

06/1993 - 11/1995

Hours per week: 40

Crew Chief and Operator

Duties, Accomplishments and Related Skills:

• Manage a working crew of four to eight men, for industrial cleaning throughout the

surrounding counties.

• Drive and operate a heavy boom, industrial sewage, and drainage truck.

• Operate and lead a crew in the operations of High pressure water blasting, pipe cleaning,

and advanced camera routing through various channels of pipes.

Henrico Doctors' Hospital

1602 Skipwith Road

Henrico, VA 23229

01/1992 - 09/1993

Hours per week: 40

Medical Records Clerk / Vital Statistics Clerk

Duties, Accomplishments and Related Skills:

• Receive all incoming charts, assigned to the Physicians' offices, and sign them back into

the Medical Records Department. Go through all charts, ensuring that all charts were up

to date with the Physicians' signatures and checking for deficiencies by provider and

patient.

• Maintain a constant flow of all medical records and check for proper documentation and

correct page order.

• Assist in developing the new process of maintaining a constant Physician's Suspension

Program, which monitors the delinquent charts which needs completion.

• Develop and maintain a professional relationship with all Physicians and other medical

staff, within the hospital. Skill in reviewing medical record documentation and assigning

current versions of the classification systems required in the current position, such as ICD

and CPT.

• Performs a comprehensive review of the patient record to abstract medical, surgical,

ancillary, demographic, social, and administrative data to ensure complete data capture.

• Maintains confidentiality of medical records by ensuring compliance with chart sign-out

forms and authorizations for release of information.

Vital Statistics Clerk

• Processes and registers all birth, death and fetal death certificates for all such events with

the State Registrar of Vital Statistics; maintaining appropriate and official records and

database of such events.

• Reviews birth certificates for accuracy and completion; returns unacceptable birth

certificates to hospital with explanation of requirements; registers and enters completed

birth certificates into computerized system.

• Registers and processes orders for certified copies of birth and death certificates; verifies

original certificates, makes copies, validates certified copies with the date and signature

stamp, and prepares notation of issuance.

• Acts as information source to general public, medical records personnel, and physicians

on a variety of vital record matters; prepares applications for delayed registration of birth,

affidavit to amend a record, supplemental name reports, amendments for

acknowledgement of paternity, adoption, etc.; assists with registration of home births.

• Transmits certificates to the State Registrar's office weekly; copies original certificates

and generates computer tapes of records for the County Recorder's Office.

• Performs a variety of clerical duties in support of the Vital Statistics office including

written communications regarding insufficient and missing fees, failure to locate records,

answers to inquiries, etc.; orders vital records forms from State and County Registrars

Offices; issues forms to funeral homes, coroners, crematoriums, and hospitals.

Healthcare Management Systems

1001 E. Laburnum Avenue

Richmond, VA. 23222

11/1991 - 04/1992

Hours per week: 40

Claims Adjuster

Duties, Accomplishments and Related Skills:

• Register all patients and file their insurance plans with perspective providers. Code the

diagnostic and procedures for the Physicians, and maintained the claims needing filing

into the log, while keeping record of all account balances.

• Maintain contact with various Physicians and Healthcare groups, requiring present and

future billing practices.

• Assists facility staff with documentation requirements to completely and accurately

reflect the patient care provided; provides technical support in the areas of regulations

and policy, coding requirements, resident supervision, reimbursement, workload,

accepted nomenclature, and proper sequencing.

CERTIFICATES AND LICENSES

Commercial Drivers’ License Class B, Air Brakes, & Passenger, Virginia Present

Police Chaplain Training Classes (Richmond Police Academy) 2009

Registered Armed and Unarmed Security, with Arresting Authority – Virginia 2009

Certificate, City of Richmond Citizens Police Academy, Richmond 2006

Certificate, Citizens Emergency Response Team (C.E.R.T.) Richmond 2006

Certificate, City of Richmond Crime Prevention Academy, Richmond 2006

Certificate, Religious Studies, Evans-Smith Program, Va. Union, Richmond 2005

Certificate, Pastoral Counseling, Evans-Smith Program, Va. Union, Rich 2005

License to Preach the Gospel, Fifth Street Baptist Church, Richmond, Virginia 2004

Certificate, Health Care Claims Specialist, Flint, Michigan 1991

Certificate, Computer Programming and Operations 1991

Honorable Discharge Certificate from the United States Marine Corps 1990

TECHNICAL SKILLS

Microsoft Office XP, Excel, PowerPoint, Microsoft Internet Explorer, Accounting, Mini-Micro

Computer Operations, Light Personal Computer repair and programming, Professional

Telephone Etiquette, Data Entry, PC Installation, PC Building and Repair. Possess a class “B”

Commercial Drivers License with Passenger endorsement. Fork Truck Certified

REFERENCES

*** Available Upon Request ***

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