Customer Service High School

Antonio J. Harris

*** **** ***** *****

Stone Mountain, Georgia 30088

H: 770-***-****

C: 678-***-****

E-mail: *******.**.******@*****.***

OBJECTIVE

To obtain a position that will enable me to use my strong organizational skills, experience, and ability to work well with others. I feel with your organizational structure I will be afforded many opportunities for growth and advancement.

EDUCATION

Linden High School May 2003

High School Diploma

WORK EXPEREINCE

Georgia Regional Hospital at Atlanta. Decatur, GA December 2013- Present

Forensic Service Technician

• Answers clients call signals.

• Assists in administration of medications and treatments, take vital signs and collect other bodily fluids, as directed by a physician or nurse.

• Bathes, grooms, shaves, and dresses clients.

• Conducts activities for recreation and socialization

• Ensure safety and security of clients.

• Observes and documents patient data, behavior and activity

• Prepare clients for treatment or examination

Pathway, Inc. Enterprise, Alabama February 2009 – June 2013

Residential Behavioral Specialist, Shift Leader

• Acted as liaison with the public and mental health community for the purpose of supporting individual student development goals

• Administered programs and services for behaviorally or emotionally disturbed students for the purpose of improved functioning and ensuring program eligibility and compliance with established guidelines

• Assisted in developing interventions, functional behavior assessments and behavior plans for the purpose of providing a safe and effective educational environment for students with challenging behaviors

• Assisted in developing procedures and training materials for district staff involved with students with challenging behaviors for the purpose of enhancing programs for students and ensuring that program operations are in compliance with established guidelines

• Participated in a variety of meetings, workshops and committees for the purpose of conveying and/or gathering information required to perform functions and remaining knowledgeable with program guidelines

• Assessed child abuse and neglect cases for the purpose of complying with mandated requirements and reporting those incidents to upper management

• Taught residents problem solving, conflict resolution and life skills

• Supervised nine (9) employees

TW Fitting- Vance, Alabama March 2006 – December 2008

Forklift Driver

• Checked quality of incoming and outgoing materials and report any non-compliances to supervisor

• Made up customer orders and check grade of materials to ensure compliance with standards

• Unloaded incoming trucks and check order against delivery docket

• Loaded outgoing trucks with customer orders and check delivery dockets

Arrow Disposal- Demopolis, Alabama June 2004- March 2006

Sanitation Worker

• Helped to design and implement route efficiency for maximum

• Provided customer service by answering inquiries and instructing citizens on the proper disposal of waste

• Provided solid waste collection with the use of sanitation collection vehicles; performs routine vehicle/equipment maintenance; operates wood chipper, delivers and exchanges refuse and recycling containers

• Loaded, unloaded and delivered refuse/recycling containers to customers.

• Kept an inventory of containers and associated parts, and salvages usable parts from damaged containers

CERTIFICATION/LICENSES

• Heavy equipment license, Issued by the State of Alabama Commission Proprietary School

COMPUTER SKILLS

• Microsoft Office

REFERENCES

• Upon your request

Contact this candidate