Customer Service Pharmacy Technician
Resume:
Objectives
I am a professional, loyal and dedicated individual who has ambition to succeed to be the best I can at my job. Although I have 14 years of experience
in being a Pharmacy Technician, I’m considering a different work opportunity. I am a fast learner and am always up to a professional challenge
whatever the situation. I get along with others, and have great customer service and communication skills.
Skills
*Bilingual in English and Spanish *Drug distribution and packaging
*Strong background in FDA drug safety guidelines *Medication compounding expert
*Exceptional patient care and interaction *Counting and pouring expertise management
*HIPPA trained * Inventory control management
*Extensive medical terminology knowledge *Strong decision making ability
*Excellent telephone etiquette *Efficient and accurate
*Pharmaceutical storage awareness *Punctual and dependable
*CPR certification *Strong understanding of insurance input (state assistance/personal)
Education
(2015 -UEI, Riverside, C.A.)- CURRENTLY ATTENDING
Criminal Justice Certification
(1998- California Paramedical and Technical College of Long Beach, CA.)
Certified/Registered Pharmacy Technician (In good standing with California Board of Pharmacy)
(1996- Ramona High School, Riverside, CA.)
High School Diploma: General Education
Experience
Pharmacy Technician (April 2012 – March 2014)
United Health (Optum Rx) (Mission Valley, CA.)
Working in a Traditional Mail Order Pharmacy. I am able to work in different aspects of the pharmacy, being in an office environment. Working in the
front end as a clerk. Processing payments to be able to expedite orders to make sure the correct prescription is mailed out in a sufficient timely matter.
Communicating directly with doctors’ offices via telephone, fax and email. Entered new patient profiles and prescriptions into medication input
software system. Verified patient data and billing information. Promptly referred all doctors’ and customers’ clinical questions to the pharmacists on
duty.
Pharmacy Technician (May 2012 - December 2012)
Walmart Pharmacy (San Diego, CA.)
Working part-time at a retail aspect. Able to assist the pharmacist, at a fast pace environment. Working well under pressure, focusing mainly on
expediting and distribution of medication. Mainly to maintain a professional, welcoming customer service environment. Along with billing insurances
of all types.
Senior Pharmacy Technician (April 1998 – March 2012)
Walgreens Pharmacy (Norwalk /San Diego, CA.)
I work to assist the pharmacist in preparation of all types of medication, including compounding, for customer use accordingly. To establish accuracy
in distributing the correct medicine and promoting any procedure and offers, such as immunizations, giving from the company to help a higher
volume to create a firm cliental in retail. Order entry, data entry, record keeping and billing of all types of insurances, (Private, MediCal, ADAP, Ryan
White etc.). Maintaining inventory levels and other duties assigned by management, or supervising pharmacist. Able to delegate and work well in all
areas of the pharmacy to promote a strong and solid team.
Sandy Maddas
acg9gy@r.postjobfree.com
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