KATHLEEN L . D AV I S

Phone: (C) 904-***-****, (C) 718-***-****,

PROFILE

* ***** ********** ************ ******** and data interpretation

* ***** ********** ** *********** and Data Entry

5 years experience with Investigations

3 years experience in Human Resource Management

10 years experience in Interpersonal Communication

15 years experience in Administrative/Customer Service

WORK EXPERIENCE

AppleOne Employment Agency, Temp Assignment Orlando, FL September 2014 – Present

Absentee Ballot Counting.

Assisted the Board of Elections with Collecting, Counting and sorting absentee ballots for

Orange County.

Marketing Sales/ Customer Service provided services to local shopping center.

Assisted the Marketing department and Leasing with preparing and the distribution of material

to vendors/clients.

Administrator, Better Business Bureau, Jacksonville, FL June 2013 -June 2014

Communicate with accredited businesses in updating records for business reviews and

maintained.

Provide quality customer service. Phone and via-email follow-up with invited guests to

seminars and events.

Review/Collection and post invoices for payment to the marketing department maintained

financial records. Prepare and present proposals to clients to executes account plans to ensure

continued revenue growth from account base.

Complete administrative projects with case management as needed. Promote ethical business

practices.

Input Client Information into the Client Information and Registration Tracking System (CIRTS)

and maintain data files.

Recruiter, National Federation of Housing, Jacksonville, FL Apr 2012 - June2014

Providing comprehensive financial and housing counseling to any household in need.

Interview clients to provide case management.

Provide debt management information for clients.

Counseled and educated on the process and responsibilities of home-ownership, stabilizing the

management of the home, prevention of delinquency and foreclosure.

Police Processing Tech, Jacksonville Sheriff Office, Jacksonville, FL Feb 2010 - Jan 2012

Answered front line phone calls to administrative offices. Customer Service, Fingerprinting,

conduct interviews and investigations.

Operates the Computer Aided Dispatch (CAD) system to track record and prioritize incidents

and incident responses.

Maintain police data conducted criminal history searches through local, state, and national

information systems. Certified in NIMS, FCIC/NCIC,DAVID.

KATHLEEN L . D AV I S

Phone: (C) 904-***-****, (C) 718-***-****,

Verify information in detailed and assemble appropriate records for hearings, serving of

warrants, and Injunctions. Processes requests from the State Attorney's office.

Investigates discrepancies in reports and records and confers with personnel in affected

departments to ensure accuracy and compliance with procedure.

Reviews documents, analyze criminal intelligence data and court orders.

Experienced/Knowledge with criminal justice information databases.

HR Administrator, Jax Auto Wholesales, Jacksonville, FL Jan 2008 - Feb 2010

Handled the front line HR Support. Maintain and process employee’s portfolios. Conduct new

hire orientation and on boarding process.

Excellent customer service, positive attitude.

Generated production reports of employment files on a regular basis.

Facilitate meeting with representative of financial institutions, contractors and potential clients.

Responsible for negotiating, completing, collections, submissions and monitoring of all

contracts for purchases.

Administrator, Department of Environmental Protection, Tallahassee, FL Dec 2005 - Oct 2007

Handled inbound calls from consultants and civilians, regarding ongoing issues. Routed them

to the correct area they needed to speak with. Handled all light administrative tasks needed.

Analyzes organic and inorganic phosphorus in a sample through a digestion with sulfuric acid

ammonia per-sulfate. Perform analyses on water and fluoride samples.

Exercises independent judgment in analyzing, calculating, interpreting and verifying data

obtained from analyses.

Prepare reagents, standards and controls used in the calibration and verification of data for

drinking water coli form testing.

Implements, develops, modifies and/or automates procedures for the determination of

contaminants to improve the effectiveness of laboratory analyses.

Performs maintenance and troubleshoots laboratory instrumentation as required to assure

reliable data to determine compliance with regulations as needed. Enters all results into the

laboratory information management system.

EDUCATION

Bachelor of Arts, Political Science and Communications June 2002

Florida State University Tallahassee, FL

Licenses and Certifications

NOTARY PUBLIC (Commission expires MAY 08, 2018)

TECHNOLOGY KNOWLEDGE, SKILLS and ABILITIES

Operating Systems: Windows XP

Software: Lotus, Microsoft Office

Database Systems: Microsoft Access, Outlook, Excel, PowerPoint and Internet Explorer, Netscape,

10-key

Type: 40-45 wpm

KATHLEEN L . D AV I S

Phone: (C) 904-***-****, (C) 718-***-****,

Abilities: Communicate effectively verbally and in writing. Knowledge of standard business formats

and styles for letters and business forms and administrative reports. Ability to handle telephone calls in

a courteous and effective manner. Understand applicable rules and maintain an effective working

relationship with others.

Contact this candidate