Insurance High School
Resume:
Rhonda R. Joubert
Maricopa, AZ 85139
acg90t@r.postjobfree.com
OBJECTIVE: Seeking a position in an educational environment where I can be
a great asset to those needing assistance in a prompt efficient matter.
QUALIFICATIONS
I believe that my self-motivating skills, professionalism and personal
patient contact experience would make me an excellent candidate for this
position. My ability to work as a team or as an individual with little or
no supervision would be a great asset to your company.
EDUCATION
2010- present University of Pheonix
2006- 2007 Houston Community College
1997-2001 Diploma, Kashmere Sr. High School
EMPLOYMENT
01/2010- present DRK Billing Specialists
My responsibilities include answering multiple phone calls daily and
assisting customers with billing and insurance questions. I am responsible
for follow up on unpaid claims and also responsible for submitting appeals
to insurance companies for denied claims. I also maintain organized files
and make complete and accurate notations on all patient accounts.
11/06- 01/2010 Surgery Scheduler/Office Lead, Northwest Spine Center
My responsibilities include scheduling surgeries daily with various
hospitals and ambulatory surgery centers. I was responsible for verifying
patient's insurance benefits and pre-certifying the surgical procedure
prior to surgery. I was also responsible for collecting any co-pay,
coinsurance or deductibles due prior to surgery. I also answer phones,
schedule patient appointments, check patients in and out for appointments
and post payments collected. I also take accurate phone messages to present
to the doctor and return patient phone calls for the doctor when needed. I
was responsible for leading the office by ensuring that all day to day
functions are carried out effectively.
12/05-11/06 Patient Services Rep., Obstetrical & Gynecological Associates
My responsibilities included checking patients in for their imaging center
appointments, also includes checking out patients, collecting co-pays or
deductibles and posting payment to the account. I am also responsible for
answering phones and scheduling patient appointments. Patient load exceeded
100 patients daily.
04/03- 11/05 Patient Coordinator, The Neurology Center
My responsibilities included direct patient contact assisting with checking
the patients in for their appointments as well as checking them out. Duties
included verifying patient insurance, pre-certifying outpatient testing and
collecting patient co-pays. My duties also included answering phones and
taking accurate messages to present to the doctors and also phoned in
prescription refills for patients.
02/00- 04/03 Patient Coordinator, MRI Central
My responsibilities included verification of patient insurance benefits,
pre-certification of testing, answering phones and scheduling patient
appointments.
REFERENCES
Available upon request.
Contact this candidate