Customer Service Sales
Resume:
OPTICIAN
Objective
Career driven Optician seeks an optical boutique/quaint Dr. Office in which I will be allowed to
showcase my expertise. Benefits/Bonuses plus.
Chantell L Swenson
*** **ntello Ave
Las Vegas, NV 89110
Cell Phone: 307-***-****
acg8xo@r.postjobfree.com
Abilities
Highly passionate about technological advances in the optical industry
Dependable energetic optician with over 15 years of experience
Excellent customer service and communication skills as well as technical and computer skills.
Employment History
04/2014- Current
Optician
Dynamic Eye Care North Las Vegas, NV
Assume optical responsibilities for non-lab optical dispensary including lens and frame selections,
repairs, professional fitting and figuring insurance overages as well as insurance billing for patient’s exam
and eyewear. Ordered frames from different vendors to ensure the most current styles were available to
our demographically suited clientele. Reconcile lab invoices to make sure credits were given and if not
contacting the labs to ensure proper credits were given.
07/2011- 04/2014
Optician
Summit Eyecare Idaho Falls, ID
Educate consumer regarding technology advances available in their prescriptions. Assist in frame
selections according to design, fit, and color best suited for consumer. Prepare work order for optical
laboratory containing instructions and measurements for Digital Surfacing, and mounting lenses in
frames. Verify exactness of finished lens spectacles. Adjust frame and lens position to fit client. Troubles
shoots optical viewing issues and refer to Dr. as needed. In charge of ordering supplies for dispensary as
well as meeting with Frame Reps for new frame selections and warranty returns. Document stats for
dispensary; complete pair sales, multiple pair sales, and sunglasses, lens only, frame only, and number of
consumers in optical each day that made purchases.
8/2009 - 04/2011
Optician
Teton Eye Clinic Jackson, WY
Design, measure, fit, and adapt lenses and frames for client according to written optical prescription or
specification. Assist client with selecting frames. Measure customer for size of eyeglasses and coordinate
frames with facial and eye measurements and optical prescription. Prepare work order for optical
laboratory containing instructions for grinding and mounting lenses in frames. Verify exactness of
finished lens spectacles. Adjust frame and lens position to fit client. May shape or reshape frames.
Knowledge/Ability of edging most lens types and designs. Scheduling appointments, preforming Dr.
ordered tests Visual Fields, OCT and Fundas Photos.
09/2006-07/2009
Vocational Supervisor
Lincoln Self Reliance Afton, WY
Provide vocational training and job development for developmentally disabled adults. Set up
appointments to meet with clients and potential employers. Document time spent and case note what has
been done during each meeting. Set up work experiences and make arrangements for any
accommodations that may be needed. Set up a support system for job seeker. Work with client on specific
job skills to maintain employment once work experience if over and job secured. Conduct prevailing
wage surveys and time samplings to figure commensurate wages for clients that I directly supervise at
L.S.R. Submit quarterly report for L.S.R. Board Meetings. Assume direct management responsibilities for
all L.S.R Vocational Programs.
03-1996-07/2006
Optical Assistant
S. Mack Brown O.D. Ukiah, CA
Scheduling appointments, collecting patient information, receiving insurance authorizations, figuring and
collecting fees, pretesting, contact lens training, assisting clients with frame and lens selections, taking
proper measurements for lens style, ordering glasses and contacts, shipping and receiving orders,
checking in orders by using the lensometer, setting appointments to meet with fashion frame sales
executives, selecting and maintaining frames for the office, tinting lenses, frame repairs and adjustments,
dispensing contacts and glasses, training and supervising front office personnel, and customer service.
Education History
Completion Date Issuing Institution Qualification Course of Study
03/1991 R.O.P Vocational School Certificate medical office assistant
2010 University of Phoenix 18 credits
Business
Additional Information
Graduated from the Lincoln County Leadership Institute May 2009.
I served on the Star Valley Chamber of Commerce as one of the Board Director's.
Mandt certified (training for Relationship Building, Problem Solving, and De-escalation).
References
Kris Ammerman
10 Robinson Ln
Healdsburg, CA 95448
Personal reference known for 20+year(s)
Jeanne Powers
Las Vegas, NV
Personal reference known for 20+ year(s)
Mack Brown, Optometrist
S. Mack Brown O.D.
716 S. Dora St.
Ukiah, CA 95482
Business reference known for 17 year(s)
Annette Eggleston, Residential/Vocational Manager
L.S.R.
1038 S. Washington,
Afton, WY 83110
Business reference known for 3 year(s)
Contact this candidate