Charles K. McManus

**** *********** ***** ***#***, raleigh nC 27617

336-***-**** . acg8x8@r.postjobfree.com

SUMMARY & KEY STREngths

Human Resource professional with comprehensive experience with recruitment,

retention, conflict resolution, change management and employee relations. I

have experience collaborating with senior management to conduct strategic

planning in order to support corporate goals and objectives globally.

Strategic Planning Six Sigma Green Belt

Recruiting

Compensation

Operations Shutdown Change Management

Talent/Performance Management

Team Building

Conflict Management

Employee Relations

Training and Development

professional experience

Manager, Human Resources, Arauco North America, Moncure NC

January 2014 - Present

Drives all HR practices and objectives that foster an employee oriented;

high performance culture with an emphasis on empowerment, quality,

productivity, and the recruitment and ongoing development of a superior

workforce.

. I lead Human Resource division providing an employee-oriented high

performance culture that emphasizes empowerment, compensation,

employee relations, employment law, issue resolution, training and

development, performance management, succession planning and change

management Interpretation and communication of HR policies and

guidelines to managers and employees.

. Developed onboarding program used throughout the organization

(Corporate and all other regions - Hourly & Salaried) This includes

Requisition process, screening system, arranging interviews, Policy,

Safety, Production, and Quality focused orientation presentation and

schedule.

. Developed succession planning program and tools used throughout the

organization (Corporate and all other regions - Hourly & Salaried)

. Administer benefit enrollments and claims processing and serve as site

point of contact on all benefits related issues.

. Communicates effectively verbally and in writing to all levels of

staff and management, outside officials and agencies and the community

expressing ideas and instructions clearly and concisely.

. Work with Regional HR Manager to ensure any policy/procedural changes

are discussed prior to implementation and to communicate policy

changes to the organization at large.

. Partner with the plant leadership team and provide coaching and

direction in policy administration and personnel issues

. Provide advice, and direction on ADA, FMLA, Worker's Compensation,

employee- related legal matters, affirmative action and recruitment

and selection of employees.

. Care and control of Medical Plan, Pension Plan and other benefit plans

for the site (retain records); Key contact for our health care and

pension providers for the site.

Manager, Human Resources, Husqvarna, Columbia, SC

March 2013- December 2013

Husqvarna is the world's largest producer of lawn mowers, chainsaws and

portable petrol-powered garden equipment such as trimmers and blowers. The

Orangeburg/Columbia, South Carolina facilities oversees approximately 2,500

employees at maximum production.

. Responsible for all of the staffing, including developing job

descriptions and advertisements as well as screening and interviewing

candidates.

. Improved retention percentage by 15% with Six Sigma project that

focused on new hourly wage scale and probationary period opportunities

is expected to produce 1.2 million dollar cost savings.

. Decreased calls per month to the compliance hotline by 45%, including

an 80% decrease in the first 3 months of employment; conducts focus

group meetings, workplace investigations and develops departmental

action plans to resolve employee concerns and improve the work

environment.

. I lead the Orangeburg/Columbia Human Resource division providing an

employee-oriented high performance culture that emphasizes

empowerment, safety, quality, delivery, productivity, goal attainment

and the recruitment and ongoing development of a superior workforce.

. Serves as the Human Resources liaison for three outside warehouses

throughout the state of South Carolina-performing recruiting,

staffing, and on-boarding functions; decreased the use of a temporary

agency by 30% in a 3-month period, saving the company $25,000.

. Oversee the leave of absence process for FMLA, personal leave and

bereavement to include evaluating the impact of changes in policies

and the employee handbook on employees within the facility. Oversee

the implementation of new uniform program.

. Works with the legal team to develop a 42 day action plan to counter

any union card-signing activity; executes the Employee Relations Plan

by developing an Issues Resolution Tracker; resuming use of

Communications Monitors and continuously updating the union activity

plan.

. Communicates effectively verbally and in writing to all levels of

staff and management, outside officials and agencies and the community

expressing ideas and instructions clearly and concisely.

. Advises management team on employment statutes, rules, regulations and

policies affecting team members explaining and implementing decisions

and resolving significant issues involving team members.

Human Resources Business Partner, TE Connectivity, Ltd. (Consumer

Solutions, Automotive BU), Greensboro, NC

2011-2013

TE Connectivity - A Global 13.8 billion dollar company with over 90,000

worldwide employees that design, develop, and manufacture a wide range of

electronic interconnection devices that connect and protect the flow of

power and data. I was responsible for a 250,000 square foot manufacturing

facility with approximately 700 employees and $60m operating budget

supporting $174m in annual sales. For the Automotive business I was the

interim HR support for 4 months over the HR business for two 200,000 square

feet facilities both totaling together approximately 800 employees. I

coordinated a variety of human resource activities in support of the

manufacturing plant including employee relations, compensation, training

and development, organizational communications, consultation skills and

analytical thinking as well as being effective in presentation and

employee/manager influence.

. Implemented self directed "Employee of the Month" recognition program.

. Ensured effective use of the Career Management System which provides

tools for setting a performance objective and development plan process

for feedback and data to assess overall status of organizational

talent.

. Supported all safety initiatives and training to promote a culture of

safety; implemented the Behavioral Based Safety initiative with 95%

trainee completion rate.

. Achieved Star Level three or higher in five of six continuous

improvement metrics during Fiscal Year 2012.

. Trained management in use of human resource tools (SAP, applicant

tracking systems, etc.).

. Raised $31,000 for American Heart Association (62% of five plant

Appliance Business Unit total).

. Promoted and strengthened employee relations by actively listening and

appropriately responding to employee concerns in a timely manner and

by initiating proactive and effective improvements and creative

solutions.

. Recommended new approaches, policies, and procedures to effect

continual improvements in efficiency of department and services

performed.

. Achieved Human Capital Costs in executing a global restructuring

project for business unit ranging over 33,000 employees.

. Conducted new employee orientation program and administered

compensation programs based on corporate guidelines. Revised job

descriptions as necessary. Periodically reviewed salary surveys,

analyzed compensation and monitored the performance evaluation program

and revised as necessary.

. Oversaw maintenance of applicant and employee records and ensured

reporting of associated information to corporate.

Human Resources Representative, Perdue Farms Inc, Rockingham, NC

2008- 2011

Responsible for administration of the company's new hire orientation

program and for establishing a working relationship with managers and

supervisors, hourly production associates, in the processing plant to

foster an environment of cooperative progress.

. Ensured the effective resolution of the conflict in the workplace,

coach and counsel supervision on methods to improve absentee,

turnover, and plant efficiencies. Identified, designed, trained,

implemented and audited trends to reduce turnover.

. Ensured newly hired associates receive an effective, timely,

informative new hire orientation utilizing the company approved format

and material. Scheduled, conducted, facilitated, audited and

identified new methods to improve new hire orientation.

. Managed the Peer Review/Management Review process and managed all

human resource special projects within the facility.

. Was responsible for the hiring, training and development of all new

employees. Used HRIS and PeopleSoft, and Kronos systems

. Maintained an environment that was conducive to retaining associates

while consistently administering company policies and procedures.

. Supported and promoted the company's annual People, Products, and

Profitability goals through effective and efficient planning,

communication, coaching, training and overall direction of the

workforce.

Executive Team Leader -Guest Services/Human Resources, Target Corporation,

Greensboro, NC

2007- 2008

. Was responsible for maintaining retail environments that generate more

than $44 million in sales; Additional responsibilities include

motivating entire store teams to deliver high performance and reliable

fast, fun and friendly service.

. Maximized profits, sales, and guest experience while helping store

team grow and succeed through strong leadership.

. Conducted team culture contribution meetings, identifying top

performers and following up on commitments to coach bottom performers

and recognize top performers.

. Impacted quality and productivity by directing merchandising,

operational and human resources functions.

. Analyzing schedules to ensure proper staffing levels and personnel

processes.

. Managed payroll and productivity by following the scheduling guides

and sales production trends.

Facilities Manager of the Elliot University Center for the Office of

Student Life, UNC Greensboro, Greensboro NC

2002-2005

. Served as the Lead student/staff member, Elliott University Center,

which serves more than 200,000 students.

. Worked in Aycock Auditorium as manager dealing with 2,300 Patrons

seats for special events. Maintained accurate records, detailed

reports and provided a comprehensive schedule of activities for The

Elliot University Center.

Assistant Manager of Little Caesar Enterprises, Inc, Winston Salem NC

2006- 2007

leadership and training experience

. Six Sigma, Green Belt Certified

. Peer Leadership Consultant, (10/2003-12/2004), University of North

Carolina at Greensboro; conducted workshops pertaining to officer

transition, goal setting, motivation, and public relations for all

student organizations at UNC Greensboro - empowered organizations

through peer to peer consultation, facilitation and program planning.

. District Trainer, Target Corporation; trained peers and team leaders

across the district on leadership essentials.

. Safety Captain, Target Corporation; identified solutions to the root

causes responsible for negative trends.

. Minority Undergraduates Fellows Program (MUFP), Intern Office of

Student Life; Oversaw the completion of student allocations and

budgeting with the Office of Student Life Account Manager.

. President of Alpha Phi Alpha Fraternity, Inc., 8/2003-5/2004

Parliamentarian of the UNCG Chapter of the National Pan-Hellenic

Council; 8/2003-5/2004. Volunteer for DECA, National Marketing

Association at State and Regional Competition.

Education

B.S., Communication Studies

The University of North Carolina at Greensboro (UNCG)

Masters of Business Administration

University of Phoenix, 2014

excellent references available upon request

Charles K. McManus

2545 wynbrook drive, winston salem Nc, 27103

336-***-**** . acg8x8@r.postjobfree.com

Professional References

Rick Whitehurst

Manager, Human Resources, TE Connectivity

717-***-**** (cell)

336-***-**** (office)

336-***-**** (office)

acg8x8@r.postjobfree.com

acg8x8@r.postjobfree.com

John A. Andrew Jr.

Senior Manager Operations, TE Connectivity

336-***-****(cell)

336-***-**** (office)

acg8x8@r.postjobfree.com

acg8x8@r.postjobfree.com

Louise Zizzo

Materials Manager, TE Connectivity

336-***-**** (office)

336-***-**** (cell)

acg8x8@r.postjobfree.com

James "JC" Coggins III

Supervisor II Production/Manager

336-***-**** (cell)

336-***-**** (office)

acg8x8@r.postjobfree.com

acg8x8@r.postjobfree.com

Karen Howerton

Manager, Engineering/Facilities/Migration, TE Connectivity

336-***-**** (cell)

336-***-**** (office)

acg8x8@r.postjobfree.com

Janet Byerly

Financial Advisor/Manager, TE Connectivity

336-***-****(cell)

336-***-****(home)

Chanda Redmond

Accounting Manager, Perdue Farms

912-***-**** (cell)

acg8x8@r.postjobfree.com

Personal References

Wayne H. Robinson

Diversity Manager/Recruiter, Wyndam Mills

Sr. Pastor, New Millennium Christian Center

336-***-**** (cell)

acg8x8@r.postjobfree.com

Arlen L. Smith

Personal Mentor

District Market Manager, Walmart Corporation

704-***-**** (cell)

acg8x8@r.postjobfree.com

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