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Human Resources Customer Service

Location:
Owings Mills, MD
Posted:
January 04, 2015

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Resume:

Kristine Utz

DIRECTOR, HUMAN RESOURCES

RECRUTING STAFFING CONTRACTS ADMINISTRATION POLICY DEVELOPMENT

Accomplished Human Resources and Administrative Manager with extensive

experience in recruiting, staffing, compliance and contracts

administration. Highly skilled in administering full spectrum of Human

Resources including payroll, benefits administration and collective

bargaining agreements. Expertise in strategically planning and

implementing policies and procedures for achievement of organizational

goals and vision. Solid background in commercial and US Government security

administration with achievements in starting and managing 15 US government

contracts with DHS/FPS, GSA, HHS, HUD and DOD. Excellent communication,

leadership and analytical skills. Security Clearance.

Areas of Expertise

Human Resources Contracts Administration HRMS Systems

Management Collective Bargaining Payroll/Benefits

HR Policies & Procedures Compensation & Administration

Recruiting & Staffing Negotiations Business Operations

EEO/OFCCP Compliance Bids & Proposals Support

Development Supervisor Management

Professional Experience

MASTER SECURITY COMPANY, LLC, Hunt Valley, MD 1997 - 2014

Vice President of Administration 2004-

2014

Direct corporate planning, human resources, office management, and contract

administration

. Prepare company bids and proposals for government and commercial

contracts; change order proposals, wage escalations

. Manage all government contracts, including contract start-up,

administration/coordination with Contracting Officers and COTRs

. Manage all Site Supervisors, Program Managers and Contract Managers in

day to day operations

. Negotiate and administer all collective bargaining agreements

. Develop and implement company-wide policies and procedures; create

policy handbooks

. Responsible for administration of benefit programs and employee

relations

. Provide cross-functional service in accounts payable/receivable and

compiling payroll

. Maintain privacy in handling company and customer confidential and

sensitive information

. Proficient in Microsoft Word, Excel, Publisher, Outlook, QuickBooks

and Valiant Payroll system

. Facilities Security Officer (Defense Security Service)

. Compliance officer for socioeconomic plans, security clearances

Human Resources & Contracts Administrator 1998 -

2004

Planned, organized and managed all personnel, socioeconomic plans, and

administrative projects and oversaw staff with security clearances

. Ensured personnel maintained security clearances and access

authorizations

. Prepared and managed contact bids and reviewed acquisition documents

for current contracts

. Maintained daily communication with government agencies, commercial

security companies and organizational mangers/directors regarding

contract issues

. Established and implemented company policies and procedures

. Tracked sales, labor hours, expenses and budgets; administered

benefits

. Coordinated and scheduled activities for Director of Government

Services, Director of Commercial Services, Training/Quality Assurance

Director and 15 Field Managers

. Improved efficiency of payroll procedures and developed company

policies

. Successfully negotiated collective bargaining agreements with union

officials

. Managed 15 major government contracts during tenure

Kristine Utz, Page 2

Administrative Assistant 1997 -

1998

Provided administrative support for managers and staff and customer service

to employees regarding payroll and benefits

. Processed bi-weekly payroll and monthly billings

. Maintained employee records and completed accounts payable/receivable

. Promoted to HR/Contract Administrator as result of productivity and

performance excellence

Phone: 443-***-****

Email: acg8t3@r.postjobfree.com

1807 Stagecoach Drive

Manchester, Maryland 21102



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