Management Medical

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Cdr. VIPIN SHARMA

A-*B/ **(SFS), Paschim Vihar, New Delhi -110063

Email: acg8c2@r.postjobfree.com, acg8c2@r.postjobfree.com ~ Ph: 931*******

Objective: Prospecting for career continuity as Head Hospital

Administration and HR in leading companies.

Profile: Widely experienced Head of Hospital Administration and HR, M.Sc &

PG in Management XLRI Jamshedpur, having over 30 years of proven

contributions in the areas of Strategic Management, Hospital

administration, HR, operations management, facility administration and

security; presently working as Head Hospital Administration & Strategic

Management including Security of a leading 200 Bed Hospital in East Delhi

Competencies:

. Expert in Corporate Strategy

. Strong Administrative Skills

. Peoples Management- Managing Large Groups of People

. Implementing Strict Security Measures

. Managing engineering, maintenance, fire, housekeeping and canteen

facilities

. Customer relationship management

. Excellent Communication skills

. Highly adaptable to multiple roles

. Strong organization and planning skills

. Facility administration

. Business development

. Operations management

PROFESSIONAL EXPERIENCE

Shanti Mukand Hospital, New Delhi

Head Hospital Administration & Strategic Management (1 Dec. 2012 to date)

Deliverables as Head Hospital Administration & HR:

. HR- Recruitment & Selection, Performance Management, Compensation &

Benefits, Training & Development, Retention, OB and OD interventions

for all staff including Nurses, Doctors, DNB Trainees, para-medical

staff and non-medical staff.

. Handling all issues related to discipline, policy violations, worker

misconduct, workplace harassment and legal issues related to

Industrial Relations, ESI/ PF, Labour disputes and Industrial

Tribunals.

. Managing the Front Desk, Reception area and Public Relations.

. Implementation and compliance of NABH standards, constitution of

committees and conducting regular meetings, Infection control and

Nurses trainings.

. Housekeeping services, Ward and Floor Management, Bio-Medical Waste

Disposal, Patient Care Services and feedback analysis and implementing

corrective measures

. Hospital Billing- Management of TPAs, Panels and tracking recoveries.

Cash/ credit billing and preparation of statement of charges.

. Accounts & Finance, Procurement/ Purchases and management of Stores

. Signing and renewal of contracts with contractors and service

providers.

. Medical Record Department - maintenance of patient records and

rendering of reports and Medical transcription

. HSE, Facilities & Maintenance including civil works, Power

Distribution system, Electrical equipment and Oxygen Plant

. Maintenance of Biomedical Equipment

. Kitchen/ Diet, Hygiene, Nursing Hostel and Horticulture

. Information Technology- Management of IT assets, AMCs, maintenance of

Hospital Information System, LAN and servers

. Overall Security and safety of the personnel, material, hospital

assets waste disposal and continuous risk and threat assessment.

Deliverables as Head Strategic Management:

. Planning and implementing Strategic Goals

. Fully responsible for the P&L of the hospital.

. Plan and control overall budget compliances.

Achievements

. Implemented Performance Management System and defined Job

Responsibilities & Objectives for employees

. Rationalised recruitment 'Right person for the right job'

. Resolved old outstanding payments of over Rs. 30 Lakhs with TPAs/

Panels.

. Created processes for Billing, recruitment, MRD and Medical

Transcription.

. Initiated Training programs for employees.

. Implemented processes to attain NABH accreditation.

G S INFRASTRUCTURES, Delhi

Head Administration and Operations (Nov. 2010 to 30 Nov. 12)

Assisted by 40 subordinates

Deliverables:

. Developed tower Infrastructure and administration for roll out of TATA

Communications in northern and western region

. Managing overall operations of tower construction facilities

. Oversaw all IR,HR, techno-commercial processes

Contributions:

. Instrumental in securing business from Tata Communications Ltd. for

deployment of masts for entire north and western region for Tatas by

leveraging my earlier relationships created on strength of personal

reputation of delivering telecom infra sites always 'on time', when

working for Tulip Telecom

ASTER GLOBAL SERVICES KENYA LTD. Nairobi

Corporate Profile: A telecom Infra company with interests in Power sector,

manufacturing of towers, telecom infra equipment, shelters etc. in Kenya to

roll out sites for ZTE Kenya.

SBU Head-East Africa (Sep. 2009 to Aug. 2010)

Reported to Head- International Business, assisted by 6 subordinates

Deliverables:

. Spearheaded development of new business in East Africa; prepared

commercial bids and conducted contract negotiations

. Supervised project execution and management, ensured customer

satisfaction through on time delivery of ongoing projects

. Drove sales and monitored realization; accounted for profit and loss

account.

. Identified and developed vendor and coordinated outputs and quality

Contributions:

. Increased profitability from targeted 20% to 24% PBT through resource

optimization.

. Favorably closed deal for 41 telecom sites with ZTE Kenya.

. Commissioned record of 12 sites of western and 41 sites for ZTE in

Kenya, principal contractor for Essar Telecom Kenya.

. Achieved sales of INR 7.32 crores and realization of over USD 500,000

for Q3 against sales unfulfilled target of INR 7.5 crores and nil

realizations in previous quarters; maintained an OTD of >90%.

. RFIED record of 12 sites of western & Legacy, and 36 sites for ZTE in

Kenya.

. Successfully bid for contracts for services and supplies to telecom

sites for major Tanzanian telecom service provider

. Developed over 65 vendors in Kenya and Tanzania.

TULIP TELECOM LTD. Delhi

AGM Operations, Telecom Infra (JULY 2007 to SEP. 2009)

Reported to Chief Services Officer, assisted by 12 subordinates.

Deliverables:

. Supervised tower fabrication, erection, design & quality control,

maintenance processes.

. Supervised telecom Infrastructure roll out for data connectivity,

. Administered 9 tower fabrication factories across India, supervised

procurement, accounting and inventory control.

. Managed transportation, vendors.

. Site Acquisition Accounted for cost control, P&L, prepared CAPEX &

OPEX budgets,

. Drove passive Infrastructure sharing and collocation with other

TELCO's

INDIAN NAVY

Submarine Commander (Aug. 1983 to Jul. 2007)

Reported to Senior Operational Commanders, assisted by crew/administration,

staff

Deliverables/Contributions:

. Commanded two submarines (Nov. 2001 to Jan 2004) in one of most

challenging assignments having complete responsibility of operations

in full war preparedness, safety of men and material, admn. Budgets,

etc.

. Supervised operational efficiency and administration of submarine

vessels; ensured efficiency, performance, morale, motivation, welfare,

of a team of 16 professionals & 200 highly multi skilled technicians

onboard the submarine.

. Acquired 24 years of multi-skill administration experience to lead

large teams to goal achievement,

. Led teams through critical/risky missions with bold decisions

inculcating spirit of faith in colleagues.

. Coordinated developing infrastructure & support systems for (SFC)

Delhi

. Enabled establishing office facilities at various locations for HQ

Strategic Forces Command.

. Supervised procurement, negotiations and vendor development; managed

travel & transport management; liaised with the government

authorities.

EDUCATION

. PG Certificate in Business Management, (5.6) 2007 - XLRI, Jamshedpur

. M.Sc. (Telecom), (64%), 2005 - Cochin University

. B Sc. (General), Delhi University, 1983

. 2 yr Diploma in Port Development and Management, (78%) overall 3rd

position, 2003 - Indian Railways, Delhi.

. Master of Foreign Trade, (54%) 2002 - Pondicherry University,

. Masters Dipl. in International Trade (67%), 2000 - Symbiosis Institute

of Management Studies Pune

PERSONAL INFORMATION

. Date of Birth : 25 Aug. 1963

. Language Skills : English, Hindi, Punjabi

Passport Details: H6635530

Present salary: INR 100,000

Requested salary: INR 175,000 + Boarding and Lodging and transportation

E-mail Address: acg8c2@r.postjobfree.com, acg8c2@r.postjobfree.com

Telephone numbers: 931*******

Mobile Number: 931*******

Contact this candidate