Customer Service Assistant

VAL SMALL

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Jacksonville, FL 32244

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Education

October 2013 Fortis College, Jacksonville, FL

Diploma, Expanded Functions Dental Assisting GPA: 3.75

Certifications:

• Expanded Functions Dental Assisting • AIDS/HIV Education

• Radiological Health and Safety • CPR

Coursework:

• •

Introduction to Dental Assisting Dental Materials/Prostheses Fabrication

• •

General Anatomy and Physiology for Dental Radiology

Professionals • Dental Specialties and Expanded Functions

• Office Communications • Computer Applications and Billing

• Dental Assisting Procedures and Restorative •

Applications

Skills:

•

• Applying topical anesthetic

• •

Impressions Placing and removing periodontal dressing

• •

Polishing Suture removal

• •

Applying cavity liners Sterilization techniques

• •

Removing sedative restorations Education of procedures to patients

• •

Removing matrices

Work Experience

February 2014 - Present Pediatric Smiles, Jacksonville, FL

Dental Assistant

• Oral Conscientious Sedation

• Assisted Endodontist with root canals

• Assisted in administering local sedation

• Performed patient charting

• Performed x-rays

• Educated patients and parents on treatment plan

• Scheduled patients

• Verified insurance

• Assisted with comprehensive exams

• Performed extractions

• Performed restorations

August 2013-February 2014 Greenberg Dental, Jacksonville, FL

General Dental Assistant

• Travelled to various locations to service pediatric patients

• Assisted Endodontist with root canals

• Assisted in administering local sedation

• Performed patient charting

• Performed x-rays

• Educated patients and parents on treatment plan

• Scheduled patients

• Verified insurance

• Assisted with comprehensive exams

• Performed extractions

• Performed restorations

• Endodontics/Pediatrics

June 2004-August 2013 Hair Biz, Jacksonville, FL

Stylist/Color Specialist

• Provided excellent customer service

• Consulted with customers on style and hair health needs

• Managed inventory

• Created advertisements to increase business

• Performed relaxers, color treatments, Brazilian Blowout

• Styled clients hair as requested

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