Management Customer

Executive Summary

MBA - Marketing and Finance from DOMS, UNoM

with a score of 75 %(2013-2015,Upto sem III)

** ****** ********** ** ***********

Email: development,support and

acg87j@r.postjobfree.com analysis(Manufacturing).

Qualification - BE (CSE), MBA (Marketing &

Contact Number: Finance)

+91-917*******

Education

Contact Address:

# 30/11 Madasamy street, MBA (Regular:Marketing & Finance) from

Old Washermenpet, Department of Management studies, Chennai.

Chennai - 21. (University of Madras)

Permanent Number: BE (Computer Science &Engg) from College of

044-******** Engineerng Guindy(Anna University)

SUMMER INTERNSHIP

Personal Data:

Father's Name: Punniyakotti A study on Customer Expectation,Competitors

T Offering and Stratergies to increase NRI

DOB : deposits with State Bank of India 2 Months

12_09_1988.

Gender : Male.

Nationality : Indian. Experience

Marital Status : Unmarried.

8 Months Programming Experience as Programmer

analyst trainee in Cognizant Technology Pvt

Ltd, Chennai.

Linguistic Abilities:

English 8 Months Officer Grade B (NG/IT) in Ordnance

Tamil Factory Tiruchirapalli(Manufacturing industry)

Favorite Pursuits: Technical Knowledge

Solving Puzzles & Brain C CPP SQL

Teasers SPSS

Photography Microsoft Office

Cricket Informatica(Basics)

Cycling and Walking

Experience:

Cognizant Technology Solutions:

. Company : Cognizant technology solutions Ltd

. Duration : 8 Months

. Designation : PAT (Programmer analyst trainee )

. Place : Chennai

. Job Nature : Programmer

Key responsibilities :

. Handling the day-to-day issues of the users and help to resolve

the problems they face in doing the transactions.

. Responsible for timely resolution of end users issues related to

configuration on any new developments.

. Handling tickets on day-to-day basis.

. Development of Database for BI team

Ordnance Factory Tiruchirapalli

. Company : Ordnance Factory Tiruchirapalli

. Duration : 8 Months

. Designation : Officer Group B (NG/IT)

. Place : Trichy

. Job Nature : Multiple responsibilities

Key responsibilities:

. Requirements analysis and feasibility study for development of

Internal quality assurance and material management application.

. Salary and Attendance Management for various Employees in the

existing Informix system.

. Maintanance of Informix server - its daily operations and routines

. Prepared the training manuals and responsible for changes to

customization objects as per requirements.

. Various miscellaneous responsilities assigned by the authority

Internship and Project Experience:

#1 Marketing and Stratergy Intern in SBI

. Company : State bank of India

. Duration : 2 Months

. Role : Customer expectation,Competitors

Offering,Strategy

. Place : Chennai

. Mentor : Mr.S.Murali, AGM, NRI Banking.

. Products : All Savings and deposits (NRE/FCNR

deposits)

. Duration : 60 Days

. TITLE: "A STUDY ON CUSTOMER EXPECTATION,COMPETITORS OFFERING AND

STRATEGIES TO INCREASE NRI DEPOSITS WITH STATE BANK OF INDIA"

[pic] PROJECT OBJECTIVE:

. Customer expectation in camparison to competitors offering

. Customer satisfaction analysis

. To propose new NRI customers acquisistion strategy(includes

Advertisement)

. To identify the preference and acceptance levels of

services proposed by SBI to its prefered customers

. To suggest the preferred services (value-added) for the

forthcoming periods through service preference pattern

analysis.

Technical Projects:

. FUZZY BASED e-Governance portal

. Super market inventory management system (sku based order

management and billing )

Education Summary:

DEGREE / COURSE SCHOOL/UNIVERSITY/ YEAR OF PERCENTAGE OF

INSTITUTE PASSING MARKS

M.B.A Department of April 75.xx %

(Marketing & Management 2015

Finance) Studies,UNoM, Chennai.

B.E College of Engineering May 2010 71.20 %

(Computer Science & Guindy,Chennai.

Engineering)

HIGHER SECONDARY KC Sankaralinga Nadar April 95.4 %

Higher Secondary School 2006

SSLC KC Sanakaralinga Nadar April 93.00 %

Higher Secondary School 2004

Declaration

I hereby declare that the information furnished above is

true to the best of my knowledge. I assure that, if I'm placed, I will

serve the firm with utmost genuineness and dedication.

Yours sincerely,

P.Bhuvanesh[pic]

BHUVANESH P

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