Customer Service Front Office
Resume:
Mathange Mohan
D/o Mohan.M
senthil nagar, Kolathur, chennai
E-mail: acg85r@r.postjobfree.com
Cell : 989-***-**** / 944222881.
Objective
To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.
Educational Qualification :
S.NO
QUALIFICATON
YEAR
PERCENTAGE
1.
B.COM
2008
73%
2.
H.S.C
2005
63%
3.
S.S.L.C
2003
62%
Additional Qualification :
Studied & Undergone training in the following special subjects, during my Degree Course in the College.
• Basic Computer Skills
• Marketing Salesmanship & Advertising
• General Skills in Mathematics
• Environment Studies
• Human resource Management & Group Dynamic
• Spiritual & Cultural heritage
• Banking System
• Management Accounts
• Sports
Purusing MBA (HR) in Sikkim Manipal University Bangalore
Experience:
T.I.M.E Institute (Trichy)
Tele Caller-2008 (Part-Time).
Duties:
• Handled Customer inquiries, Complaints, Billing questions & payment services.
• Handled all the problems regarding the courses.
• Daily tracked No.oF Students applied for the courses.
SITEL (Chennai)
Customer Service Support.
Duties:
• Involved taking Calls from diverse customer & providing instant solutions.
• Dealing with the patients, Maintaining a proper discipline & supervising.
• Worked with new customers in the development of new accounts & the implementation of new system.
Easy-Commerce (Chennai)
Customer Service Support.
Duties:
• Take Orders for a serve all food & Beverage requests, using suggestive selling techniques.
• Control guest Checks & secure proper payments.
• Maintain statistical & Financial Records.
• Deal with Customer Complaints & Comments.
• Deal with Contractors.
JRVINDIA (Hosur)
Admin & HR Executive
Duties:
Identifies hiring need, develops the position description, Recrutiment plan & other recuirtment related documents.
Monitoring the staff.
Meet & Greet clients and vistors.
Create and modify documents using MS-Office.
Support staff in assigned project based work.
Setup and coordinate meetings and conferences.
INDULGE ( CHENNAI)
Admin cum Front office
Duties
Attending clients and explain about the products.
Prepare quotation and sent them mail.
Execute assistance functions to help manage a showroom.
Display showroom products and merchandize in a pleasing and attractive manner.
Answer and respond to customer inquiries on showroom products.
Demonstrate showroom products to the customers to hard sell.
Assist customers in locating their products.
Extra Curricular Activities:
• Represented in inter college Bharathidhasan University Tennis Tournement and Won.
• Represented the school as a player in Throw ball organised by School Games Federation of India.
• Won relay race representing school organised by Dharmapuri District Athlet meet .
• Good in Bharathanatiyam & Participated in my stage program.
Strength
Hard Working
Good in Communication
Team Builder
Innovative Thinker
Hobbies :
Like to travel for long distance
Listening to Music
Collecting Key Chain
Personal Details :
Fathers Name : Mr. Mohan.M
Date of Birth : 23.06.1987
Martial Status : Single
Permanent Address : Mathange Mohan
D/o Mohan.M
A 14/2 Bagalur Road,(T.N.H.B.)
Colony)
Hosur - 635 109.
Language Known : English, Tamil.
Declaration:
I declare that the above facts given by me are true to the best of my knowledge & belief.
Place :
Date :
Yours Faithfully,
(Mathange Mohan)
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