Customer Service Sales

ALAN E. BRODELL acg85h@r.postjobfree.com

*A Oak Tree Lane, Williamsport, Maryland 21795 301-***-****

Personable and goal-oriented professional offering 20-plus years

experience in positions demanding excellent organization, management,

and customer service.

PROFESSIONAL SUMMARY

. Offer outstanding business development, account management, and client

service skills.

. Strong communication and listening skills utilized in conjunction with

excellent interpersonal skills with people of all ages and cultures;

successful in interacting with individuals and groups alike.

. Exceptional solution provision and time management. Self-motivated, eager

to meet new challenges. Proven ability to maximize on marketing skills to

attract new clientele.

. VOLUNTEER SERVICE: Boy Scouts of America Troop Committee, PTA at

Springfield Middle School, and Outreach Leader for church organization.

LICENSES, REGISTRATIONS AND EDUCATION

NASD registrations 6 and 63 State of Maryland

Variable Life/Variable Annuity, Life, State of Maryland

Annuity, Health, Long Term Care License No. 185649, Expires

Partnership, AD & D and Property and 02/29/2016

Casualty resident insurance license

issued December 1998

Continuing Education Courses The American College for Life

Underwriting Training Council

Diploma - Concentration of college East High School, Brookfield, WI

preparatory and business courses

EMPLOYMENT HISTORY

Financial Representative/Independent Insurance Broker 12/1990 - Present

Assets Estates Benefits Consulting Williamsport, MD

. Company began as a computer consulting firm setting up needs analysis,

created sales proposals and maintenance agreements and migrated into a

financial services firm.

. Provided services that assisted clients in identifying their financial

needs and providing them with insurance policies and investments

appropriate to their individual situations.

. Cultivated business connections to provide an advantage and ability to

offer the best fixed and variable life insurance, employee benefits,

health insurance, long-term care partnership insurance, Medicare

supplement insurance, fixed and variable annuities, and mutual funds.

Truck Driver 12/2012 - 11/2013

Schneider National, Incorporated (06/2013 - 11/2013) Carlisle, PA

Home Run, Incorporated (02/2013-03/2013) Thurmont, MD

DOT Transportation, Incorporated (12/2012 - 01/2013) Williamsport, MD

. Operated tractor trailer to deliver products safely and on time

everywhere east of the Mississippi. Loaded and unloaded building

supplies; secured load. Operated refrigerated truck for food items.

Life and Annuity Sales Support 11/2001 - 01/2002

FIMCO, Incorporated Milwaukee, WI

(Contracted through AEB Consulting)

. Formed and supervised a department that assisted bank representatives

with annuity and life insurance sales over the telephone. Maintained

company sales data reporting and updates.

Machine Set-Up - U S Tech Force, Incorporated New Berlin, WI 10/1985 -

11/1990

. Programmed, set-up, short runs and operated CNC and manual machinery such

as mills, machine center, lathes and drill presses.

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