Customer Service Sales

Sarah F R Alcock

**-**-****

Sarah Frances Rose

Glebe House

High Street

Guilsborough

Northants

NN6 8PY

Email: - *******@*****.***

Mobile: 079**-******

Personal Statement

I'm extremely organized, able to project Manage, creating the strategic plan, marketing, telephone and direct sale communication. I am

creative, a good team player and more importantly I strive on opportunity and have a good work ethic. My employment history to date has

meant that I now have basic knowledge in all aspects of business further helped by working in my parents business’s from an early age.

Employment history outside the family is based on holiday work since 14, where I have been lucky enough to have had the opportunity to

develop a wide knowledge of working hands on with teams in different environments. Last summer I managed to secure an internship at

Sparks agency Shanghai, the most exciting part of being part of the agency for these months was being chosen to see projects through from

start to finish and deliver directly to my Manager Alexandra Beadoux. The only intern to attend the launch of DIESEL’s ‘LOVERDOSE’

Perfume and interact with top executives from the Chinese business community, which gave me great pride and confidence that they felt I

could represent them leaving me to speak with their top clients which included the Clarins Chief executive.

In Newcastle one of the top agencies is e>erything d.fferent and the competition for a place immense, having to put together many projects to

be able to obtain an interview, they liked my work and not only gave me the opportunity to work with them but delayed my start date due to

my working in Shanghai.

The previous year I worked my holidays for the Breadline, I enjoyed my time very much and found the whole experience was really

rewarding being given full responsibility of the Northampton round whilst permanent staff took holiday, I managed to exceed all former sales

on my round consistently by 30% and on one day an increase of 90%. I didn’t think I was selling, listening and delivering customers chosen

sandwiches rather than stocking my van with a selection, when I left and was told what I had achieved, I was of course elated. I have been

offered a permanent role, however, becoming a sandwich lady isn’t a chosen career option I’d like to pursue.

Profile: I am a diligent and passionate individual who relishes challenges and is eager to explore new ventures. I believe myself to be

extremely enthusiastic yet methodical and a good timekeeper. I consider myself self-motivated, a good organiser who can deliver, is bright

and energetic. My friends have described me as a social butterfly.

I am fully competent in photography at all levels from dark room to optimisation and I am seeking an opportunity to work within a dynamic

field.

-Photoshop

-Synergist

-AdDynamix

-Outlook

-Excel

-Word

-Powerpoint

-Act CRM

-Sage Line50

-Indesign (limited experience)

Employment History: Roles and Responsibilities

VoucherStop Ltd Sales and Marketing Manager

•

One Manchester Square, London, Market research

W1U 3AB • Targeting retailers

Present • Face to Face sales

• Building relationships with clients

• Maintaining customer loyalty

• Account Management

• CRM

• Identifying key marketing strategies

• Utilising all media platforms to promote the VoucherStop Brand

Costa Coffee

Watford Gap Motorway Services,

Barrister

Watford, Northampton, NN6 7UZ

• Up Selling

Sept 2013 – Oct 2014

• Daily cash & audit reconciliation

• Maintaining brand standards

• Re-Stocking

• Making drinks

E>erything d.fferent

•

6-8 Ravensworth Terrace, Newcastle Hospitality/Customer service

upon Tyne

● Account Handling

●

Sparks Agency Learnt how to use Synergist

5F, 620 Hua shan Road, Olive L.V.O.● Learnt how to write a brief

Building, Shanghai China 200040

● Researched innovative platforms for a luxury online website

● Designed a brochure for the Louvre presentation

● Helped design the new website

● Set up a window display for Marc Jacobs

2 month placement

● Involved and attended launch of ‘LOVERDOSE’ Dior perfume for the Asian market

● Experienced Chinese business

MEC Global

● Developing projects from start to finish

1 Paris Garden

London

Account Handling

SE1 8NU

● AdDynamix

● Competitive reports

● Powerpoint

● Reviewing when ads ran

The Breadline

● Taking phone calls & emailing clients

Manor Farm,

Hanging Houghton,

Northamptonshire

Mobile catering

● Van Driving

● Sales

● Cash Control

Working for Iamvip photography ● Customer service

● Re-Stocking and Stock Take

COMMERCIAL PHOTOGRAPHY

● Face to Face Photography in various venues

● Meeting clients

● Selling photos merchandise

● Printing photo’s on site

● Product control

Sidey Design Associates ARCHITECTURE DESIGN

●

High Street Designing a bathroom extension

●

Higham Ferrers Filing

●

Northants Visiting customers and measuring their houses for possible extensions

● Taking minutes at a board meeting

● Using CAD Design

● Answering phones

EDUCATION

School Dates Attended Subjects Studied Re

Ac

Northumbria University 2011-2014 Advertising & Media

Newcastle Upon Tyne

A-Levels

Rugby School 2009 – 2011 Photography

RUGBY Media

Warwickshire Business

Cambridge Pre-U

D3

Art

Princethorpe College

PRINCETHORPE 2006 – 2009 GCSE’s: 10

Gra

Warwickshire 6 GCSE’s

Gra

4 GCSE’s

Voice 2003 – 2011 Guildhall grades 1 to 5

Musical theatre grades 1-8

Diploma started but could not n

Continue due to teacher availability

In Newcastle.

Achievements

● School sports Hockey, Netball and Rounder's team Captain, hockey team toured South Africa.

● School choir which toured around France, singing in places like the Notre Dame.

● Distinction in my grade 8 singing.

● At Rugby School I played the lead role in a couple of musicals including Pirates of Penzance. I was also chosen perform a duet at

the London Palladium.

● In the Yearbook committee.

● A level painting exhibited at the Saatchi Gallery Online.

● Cold Ashby mixed Hockey squad and Newcastle City Hockey team.

● Part of the Musical Theatre Society at University.

● In the Snowsports Committee (2013-2014) and still an avid member of the society even having left University.

● Cycle challenge, helping raise £20,000 for children in need as part of a relay team, cycling from Scotland to the South Coast. The

following year I raised money for Cancer Research again cycling.

● Guilsborough Tennis Tournament finalist.

Interests

● I love to read and I have an appreciation for a wide array of literature.

● Hoping to do more Charity fund raisers.

● I am hoping to do my diploma in musical theatre within the next year.

● I’m passionate about travelling and have been fortunate enough to have travelled, Europe, South Africa, Kenya, India,

China and Thailand.

● Finally, I am a Young farmer’s member and enjoy the events we put together.

I look forward to hearing from you.

Contact this candidate