Customer Service Medical Billing

Deidre Bernice M oore

* ** **** ****** ******, Freeport, IL 61032 HOME: 815-***-**** EMAIL: acg7tv@r.postjobfree.com

P ROFESSIONAL SUMMARY:

To pursue my career goal of becoming a Certified RHIT, and I am very excited about this new opportunity to learn a new career that

offers the constant learning and so many opportunities to have a stability. I have already completed coursework and received a

c ertificate for completion of the class for Medical Billing and Coding, and held off taking the AHIMA test to pursue an Associate Degree

in Applied Science for Health Information Technology for better opportunities.

S KILLS:

Microsoft Suites 2013 O ffice support (phones, faxing, filing) Proofreading

Understand ICD-9 -CM coding Close attention to detail 1 0 -Key by touch & Data Entry

Understand CPT coding Excellent verbal communication Understand insurance benefits

Understand HCPCS coding Handled vendor contracts & payments Excellent problem solver

Typing (55 wpm) Customer service representative Purchasing of office supplies

Transcribed business communications Posted claimants benefit payments Receptionist for 25 -incoming lines

Quickly learn computer applications Resourceful and reli able worker Ability to multi task duties

E XPERIENCE:

Temporary Service Worker Various positions (August 2007 to Present)

• Assigned to work in a manufacturing company. The duties were to assemble seat recliner parts.

• Assigned to work in the Accounting Department. The duties included posting payments received.

• Assigned to work in the Production department. The duties included the tallying of the production of product; run reports for

management’s daily meeting;

• Assigned to work at a publishing company. The duties were assembling advertisements.

• Assigned to work as a survey person. Duties included approaching customers to get their opinion on products.

M etLife, Freeport, Illinois IAT Representative (March 2006 to June 2007)

• The duties were to take the initial claim call from the insured or claimant and enter the information.

• Answer agents or insured questions regarding policy.

• Some follow-up thru and problem solving skills.

C o ntracted Temporary Worker Various positions (November 2004 to March 2006)

• Assigned to work in insurance company in a general office clerk position. The duties were filing and some computer. The

departments I worked were Financial, Marketing and Homeowners.

• Assigned to work in manufacturing as a packer. My duties were packing of various cheese products.

• I worked at Pyramid Plastics as a receptionist. I answered the phones, filing, order taking and data entry and mailing of bi lls; I

worked at TDS Metrocom as a Payment Processor. My duties were posting and tallying payments receiv ed

• Temped in a seasonal job at Swiss Colony as a Order Entry position. Duties were to take orders and entered them into the

system, and up sales products.

H B P lastics, Freeport, Illinois Assembly (December 2003 to October 2004)

• I worked various machines c reating different parts (Hot mold injector machines).

• Part of my time was spent doing quality check on the parts made.

G ARMI, Pleasanton, California Administrative Assistant; System Administrator; Office Assistant; Receptionist (Dec 1998 to Oct 2002)

• I was administrative supported to the director, off site and on site adjusters

• Duties included were as receptionist answering 25 incoming lines

• Writing correspondence on behalf of the director and for adjusters transcribing from tapes

• Teaching others computer applications when needed and creating manuals to in addition to help learn

• Working with vendors to negotiate contracts, ordering office supplies and making payments

• Data entry of new claims for reporting to the state, running certain reports as needed, an d entering claimant payments

• Problem solving included computers, various office machines throughout

• Additional duties included Power Point presentations, travel arrangements, and yearly budget preparation for office

E D UCATION: Graduation date of 2017 for HIT degree

W aubonsee Community College, Aurora, Il Enrolled for Spring semester 2015 for the A.S. In HIT

H ighland Community College, Freeport, Il Currently enrolled for Fall 2014 semester for A.S. In HIT

J oliet Community College, Joliet, Il Completed coursework for Spring semester 2013 for A.S. In HIT

R ock Valley College, Rockford, Il Completed course for Medical Billing & Coding

E l Camino Senior High School, South San Francisco, Ca Graduated Diploma in 1981

Contact this candidate