Project Manager Management

Barron, Lashun

**** ****** *** ****, ******, tx *5227, 469-***-****, acg7tn@r.postjobfree.com

OBJECTIVE

Career professional with a diverse background in various aspects of project management, which includes IT

Infrastructure, SDLC, Telecom and Data Center project management with aspects of business analysis within each role.

I desire a position that will continue to develop my knowledge as a PM. Included in my background is consultation

experience advising customers of software upgrade requirements, telecom analysis and billing, hardware installation

and pricing analysis to include budgeting and pricing information.

EMPLOYMENT HISTORY

7/21/2014 to 12/19/2014 The Computer Merchants – CSC - UBS Remote Office

VOiP Project Manager

• Prepared, scheduled, instructed and coordinated the necessary internal and external resources to fulfill the

project activities within the prescribed time frame to ensure project objectives and client expectations are

achieved.

• Ensured the delivery of all equipment including additional phones, expansion modules and headsets.

• Ordered additional POTS lines if applicable for the site

• Reviewed site survey with onsite contact to ensure correct number of phones and expansion modules are

delivered and installed on the night of cutover.

• Managed 1-2 sites per week with varying numbers of VoIP phones and expansion modules to deploy

concurrently via an open bridge – with cutovers happening every Friday nights.

• Managed 1-2 sites per week to install SBC servers and HP Gateways with activations occurring every

Thursday night.

• Consulted with management to review project requirements to determine goals, time frames, funding

limitation, procedures for accomplishing project, technician requirements and allotment of resources.

• Ensured all analog devices operated business as usual post VoIP phone installation which included fax

machines, postage machines, overhead paging and alarm systems.

• Opened and operated conference bridge on Sunday, Monday and day on Tuesday for any issues, changes to

phone and expansion modules and re-test all analog devices.

9/29/2011 to 12/19/2014 Apex Systems Inc. – Dell - Boeing Remote Office

IT Infrastructure project manager

• Coordinated precise scheduling for all data center migration and infrastructure focused projects including all

equipment and resources for the data center migration on an extremely accelerated schedule for a high profile

client

• Developed project schedule using MS Project while assisting with finalizing budget for migration effort

• Managed the modernization, upgrade and disposition of various kinds of software by acquiring licenses,

testing, and developing to move into production pre and post migration

• Managed storage modernization via SAN or EMC depending on the new location of the migrated application.

• Updated DTM (Data Transformation Manager) which housed all records of Boeing applications, servers,

physical hardware and related information including application owner, disposition of application and any

associated licenses

• Reviewed and completed Modernization Design Assessment (MDA) with application owner to determine best

course of action for application – decommission, retire, migrate V2V, P2V, and web/database migrations.

Reviewed and completed Application Design with application owner

• Submitted tickets for Enterprise Web Hosting, Database Builds and decommissioning of applications for pre

and post migration effort

• Managed weekly project plan to include updates on all assigned applications

• Act as single point of contact for Boeing application owners when monitoring/managing migrations

• Scheduled and attending daily and/or weekly internal Boeing meetings to ensure all tasks for pre and post

migrations are completed on time

•

10/3/2011 to 3/30/2012 Symphony Teleca - Tangoe Remote Office

Tems project manager

• Led a team of 4-5 project analyst in India for data collection in the EMEA region at a minimum of 75

vendors per batch release

• Created & maintained a detailed project plan using MS Project to capture task items & deliverables

• Assisted in understanding the contractual commitments in the SOW

• Conducted on-site & virtual kick off meetings with clients

• Managed project plan, action plan, risk documents and scope

• Gathered & analyzed data received from the clients

• Acted as single point of contact for a matrix team of SMEs

Page 1

• Ensured all participating members of Business partners, operations, administration & sales personnel were

aware of project plan milestones, operational and contractual issues

• Developed documentation required to transition the client from implementation to production phase

• Influenced change and/or up-sale Tangoe’s products & services as appropriate with business partners and

clients

10/3/2011 to 3/30/2012 Apeiron Inc. – T-Mobile Frisco, TX

Wireless Design Engineer

• Managed the installation of Ethernet Circuits via the Granite provisioning system

• Decommissioned of T1 Circuits post Ethernet installation

• Ensured the stop billing of decommissioned T1s & requested credits as necessary

• Updated internal work order system (Homer) to reflect completion of assigned tasks in order to notify next

team of tasks requiring completion.

• Issued ASRs for new installs; issued MACDs via VFO (AT&T, Centurylink & Verizon), Café & IWOS

• Cleared clarification orders as necessary via Granite

• Received FOC information and completed Granite work orders as necessary

• Followed up with on-site installation tech to ensure network connectivity and site is “GREEN”

1/3/2011 to 9/30/2011 Axcent Networks – AT&T Richardson, TX

Telecom project manager

• Monitored Granite in the Southwest Market order in “Ready” status to be provisioned

• Process Granite work orders for delivery of T1 Cell site

• Determined meet-point information by reviewing ICSC and Telcodata websites

• Verified address of T1 cell site installations using Remedy/CTS with onsite technicians

• Updated Granite provisioning system FOC/Completion information as T1 site installations completed

• Cleared clarifications & rejected work orders as necessary to complete T1 cell site installation

• Issues ASRs, with LECs and CLECs in VFO & Access Ordering for both special & switched access orders

• Followed orders from install to completion, monitoring daily to ensure on time delivery, install and

completion

• Processed a minimum of 25 ASRs per day which included MACDs & new installs

9/4/2000 to 12/30/2011 Verizon – various contract assignments Richardson, TX

Telecom project manager

• Provisioned low & high end circuits from DSOs to OC12s

• Installed IDA & IDE circuits (installed dedicated & Ethernet)

• Orders POTS lines for required analog devices – i.e. faxes, alarms and paging systems; and DIDs for new &

existing circuits

• Coordinated hot-cuts for pre-builds, activations and disconnects; initiated ASRs for ILECS/CLECs as

required for new & simple MACDs

• Updated internal tracking systems for status & completion purposes; attended customer calls as necessary to

ensure proper ordering of services; provisioned voice services including PRIs, Toll Frees and VoIP.

• Audited & managed telecom invoices and resolved billing issue with telecom vendors

• Coordinated & maintained maintenance agreements and service contracts with integral telephone systems

• Reviewed telecom vendor contracts as necessary to ensure compliance and adherence to contract obligations

• Up-sale Verizon product & services as single point of contact post sales contract completion

6/1/2009 to 6/30/2010 Artech Information Systems - Citigroup Irving, TX

project manager

• Coordinated the migration of 1500 (nationwide) clients from any existing Windows XP or Vista to Windows

2007 or a Citrix environment.

• Ensured proper communications between hardware/software applications post migration via UAT testing

• Created & maintained MS Project Plan via internal SharePoint

• Ensured proper installation of Thin Client & essential peripherals

• Tracked status of non-migrated personnel to ensure compliance in relaying information about current

connections

• Ordered new or upgraded software as necessary prior to migration & ensured proper installation and license

agreements were completed.

• Provide first day of business training when going from a Windows environment to a Thin Client

• Initiated and closed out trouble ticket via Citigroup ticketing system post migration

EDUCATION

Page 2

Walden University – Doctorate of Business Administration – In Progress – expected completion 12/2015

Keller Graduate School – Executive MBA w/Project Management – Completed 12/2010

University of TX @Dallas – Bachelors of Arts – Completed 05/2007

Brookhaven Community College – Associates of Arts – Completed 05/2005

SKILLS SUMMARY

MS Office Suite of Products – Excel (including macros & Pivot Tables), Visio, MS Project, Access • Excellent

communication skills •Provisioning •Proficient in IT/Telecommunications • Oracle/SQL database management •Manage

SharePoint site •Trend Analysis • Great Interpersonal/communication skills • ITEMS • OrderPro • EZStatus • TYRA •

OMS • UPI • COMS/NETCOMS • F&E • TCOMS • CSALT/CAMEO • NETCAP • WebEx Meetings •Granite database •

Homer (Remedy) ticketing system • VFO • Routers – Cisco, Avaya, Alcatel-Lucent; Adtran • Protocols: EIGRP, BGP,

OSPF IGRP, Ethernet, Token Ring, HSRP • Cisco & Avaya technologies • WFE, UMP, CMS, Clarify CRM, WMT,

MyCSP, and all other AT&T internal applications to troubleshoot customer UVerse voice, cable, internet

Page 3

Contact this candidate