Tonya Jones
Leader
**** *** ** ** *** ***A - Dublin, GA 31021
*********@*****.*** - 478-***-****
I am very interested to discuss possible opportunities within your organization. I know my background
and experiences enable me to quickly adapt and help any corporation. I'm actively seeking a
position as a Customer Service Rep allowing me to use my skills to an organization looking to grow.
Work Experience
Administrative Assistant/Receptionist
Walter Wesley Joiner Academy - Dublin, GA
August 2014 to Present
Responsibilities
Prepare and organize paperwork and other material as needed for meetings, conferences, and expense reports. Maintain office scheduling and event calendars. Set up and handle incoming mail and office filing systems. Keep track of student records, teacher records, manage office supplies and equipment.
Accomplishments
I'm learning various skills and techniques
Skills Used
Multitasking
Manager
Pizza Hut - Dublin, GA
June 2004 to September 2014
Assisting customers in placing orders, overseeing staff and day to day operations, making daily deposits, counting inventory
placing food order, making sure every area is covered. Taking
delivery orders when short of help. Hiring and training new employees. Coming up with new marketing strategies for new products and existing products.
Customer Service Rep
TitleMax - Dublin, GA
July 2010 to November 2011
Assisting customers in making payments, collecting information to process, filing, faxing, answering phone, calling customers to set up accounts that are past due. Making field visits to customers that are past due. Processing information into the system. Utilizing skip trace. Processing repossessed vehicles.
Education
Diploma in Medical Billing & Coding
Ash worth College
2014 to 2014
Associates Degree in Occupational Therapy Assistant
Middle Georgia State College - Dublin, GA
2012 to 2014
Certificate in Customer Service Representative
Heart of Georgia Technical College - Dublin, GA
2010 to 2010
Diploma in Business
Heart of Georgia Technical College - Dublin, GA
2008 to 2010
Skills
Excellent problem solver, Management skills, Marketing Skills, Time management
Additional Information
Willing to relocate