Chad L. White
P.O, Box ****** Grand Prairie, Texas 75054
Cellular Phone: 214-***-**** Email: ********@*******.***
QUALIFICATIONS:
• 10+ years of Business-Systems Analysis and/or related experience.
• Strong knowledge of computer systems, computer technologies and their relationship to business
functions practices and processes.
• Extensive knowledge of industry-specific operations, technical groups, systems and their respective
interdependencies.
• Excellent analytical and verbal and written communication skills.
• Ability to transition data into visual aids for presenting to clients and leadership.
Project Management
• Working knowledge of Project-Management methodology and practices.
• Managing projects related to software development/applications development and occasionally some
infrastructure projects.
• Solid foundation in systems analysis and understanding of systems development models:
Application lifecycle Structured design
Data driven design Object-oriented analysis and design
Software Programming
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• •
Client/Server tools Enterprise Data Management
• •
Access Developer Advanced Dash Board Creation
• •
Taradata/SQL Requirements Gathering
• Testing “Test Cases”
Healthcare Proficiency
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Claims Data Analysis Clinical Reporting
• •
Data Analysis Behavior Health Data Analysis
EDUCATION:
Keller Graduate School of Management, Irving, Texas
Masters of Business Administration March
2008
Masters of Project Management March
2007
DeVry Institute of Technology, Irving, Texas October
2002
Bachelor of Science in Computer Information Systems
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WORK EXPERIENCE:
Blue Cross Blue Shield, Richardson, Texas December 2013 –
November 2014
Sr. Clinical Technical Reporting Analyst “Enterprise Healthcare Management”
• Responsible for profiling existing date sources within the organization to develop monthly
dashboards.
• Trained existing team members on advanced functions of excel and access.
• Developed department standards for report formats and design of dashboards.
• Researched various clinical intelligence rules (CIR) to report health and wellness improvement.
WORK EXPERIENCE:
Blue Cross Blue Shield, Richardson, Texas February 2012 –
December 2013
Sr. Business Intelligence Specialist “IT Resource Management”
• Profile existing access databases to present and create data models for the transition to SQL Server
2008.
• Responsible for developing mapping documents and source to target testing while developing SSIS
packages.
• Created validation tool to assist with data correction from various source systems.
• Responsible for requirements gathering and drafting test cases to ensure scope is aligned.
• Researched various reporting tools to assist with more innovative reports such as Tableau.
Blue Cross Blue Shield, Richardson, Texas May 2011 –
February 2012
Data Analyst “Callidus Commission System”
• Responsible for leading and coordinating projects related to system enhancements to the
commmission datamart.
• Design and develop data extracts for third party providers to load into external systems to pay
commission.
• Interfacing between various business and technical teams to compile requirements and design
solutions as definded by SDM.
Blue Cross Blue Shield, Richardson, Texas June 2008 –
May 2011
Senior Informatic Analyst “Blue Insight Project - Enterprise Client Reporting”
• Responsible for leading the support of the design, implementation, and maintenance of solutions.
• Supporting end-to-end report development, management, and delivery of solutions.
• Interfacing between various business and technical teams to compile requirements and design
solutions.
• Data Management tasks include source validation for new extracts, translating business requirements
to mapping rules and coordinating the extract development and testing efforts.
Blue Cross Blue Shield, Richardson, Texas September 2006
– June 2008
Sr Business Analyst “Information Stewardship Organization”
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• Provide detail data analysis along with solutions that include data mappings, data model
modification for incorporating BlueStar billing into EDW within the Acct_Bill_Tran table.
• Work closely with customers to build relationships and continuously gaining a deeper understanding
of data contained in the repositories and use of the data in order to build solutions to meet business
needs.
• Created and updated data models and metadata repository to assist business users and actuarials.
SkillsNET Corp, Waxahachie, Texas July 2006 –
September 2006
Database Developer
• Gathered and documented requirements for projects requiring database development.
• Created and updated data models and meta data repository.
• Designed schemas and developed other database objects according to requirements and service level
agreements.
• Provided general support and maintenance for various applications consisting of Oracle batch
components, real-time database applications, various generation components and data integration
components.
Atmos Energy, Dallas, Texas August 2005
– June 2006
Billing Services Analyst
• Identified personnel issues, made recommendations and participated in resolution.
• Assisted group manager in staff management as required, including scheduling and utilization.
• Participated in staff performance evaluations and providing verbal and written feedback.
• Independently compose reports and correspondence containing decisions that tend to establish
precedents which may commit to a course of action.
WORK EXPERIENCE:
TXU Energy, Dallas, Texas May 1996 –
August 2005
Data Analyst
• Designed, automated, coded, compiled, tested, debugged, modified and documented new or existing
application programs with accepted standards, procedures, and guidelines.
• Identified, researched, and resolved system software problems, frequently on an individual basis in
consultation with other employees and or uses.
• Documented for Sarbanes-Oxley and assessed control designs.
• Developed control objectives relevant to Sarbanes-Oxley.
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