Carmen Hill P.O. Box ***** St. Louis, MO. *****
Phone: 314-***-**** Email: ****.********@*****.***
Senior Human Resources Executive Core HR Expertise
Microsoft Office Suite: Word, Excel, PowerPoint, Publisher.
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SAP/Peoplesoft
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IPADs, Smart Phones, etc.
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Mail Merges, v lookup, excel formulas etc.
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Worker’s Compensation Technology software snapshot:
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Labor Employee Relations
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Leadership Development
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Succession Planning
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Consultation/Project Management
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Global and Cultural Effectiveness
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Change Management
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• Global Supply Chain Logistics
An explosive Senior HR Professional backed by a track record of astonishing accomplishments with multi
billion dollar worldwide corporations throughout the State and the Globe. I’ve had great success as a
Business Professional and HR executive in retail, government, education, finance and pharmaceutical. I
fiercely cross boundaries and set no limitations for business growth. Thrive on innovation and creativity.
Ready to embark on a new challenge as an HR Manager/Business Partner or Director of Human
Resources.
Visible Achievements include: Over 10 years spent working and learning in the trenches as an
HR Management Intern, generalist, specialist, team lead, coordinator and embedded HR
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Business Partner to IRS Criminal Investigation Unit. Traveled the country and established satellite
interview sites to assist Division Chief with the selection of 4000 Special Agents nationwide. I’ve
received numerous awards for “Innovator of the Year”, “Employee of the Year” and
Outstanding Performance.
Spearheaded and implemented multiple high visibility and successful HR initiatives including:
Working as lead HR Coordinator in Saint Louis Public School. Helped establish the Office of
Innovative Studies which served as a Center of Excellence under the direction of the Associate
Superintendent. Provided HR expertise on policies to retain and reward highly effective teachers
and administrators. Three years of data driven analysis and recommendations helped the district
regain provisional accreditation. SLPS received provisional accreditation and the
Office of Innovative studies was recognized nationally for their new
performance model.
Strong foundation in HR service delivery. Extremely customer focused. With over 10 years of HR
and managerial experience, able to offer cross functional skills, specific to the unique needs of
any industry. Quickly acclimate and recommend various HR structures to incorporate change in
company objectives due to mergers and acquisitions, downsizing, reduction in force and vendor
management.
Recent academic achievements: Completed SHRM PHR/SPHR Learning System and received
Certificate of Achievement November 2014.
Recent academic achievements: Certified Global Supply Chain Logistics
Associate/Technician: “Strategic Human Resources Study of the Supply Chain Sector”
revealed there is a need to develop skill sets to cope with emerging technologies and a global
marketplace. Achieved the certification to better understand, attract and retain talent to better
service the Global Supply Chain as an HR Business Partner.
Hold an MBA in Human Resources Management and Organizational Development. Webster U.
Bachelors in Business Administration, Saint Louis University
Certified in Global Supply Chain Logistics, Manufacturing Skills Standards Association
Career & Achievement Summary
Actavis/Forest Global Pharmaceutical, Inc.
Human Resources Specialist/Coordinator July 2014 present
Hired to provide HR support and assist with the downsizing effort as a result of the M & A of
Actavis/Forest Pharmaceuticals. Administrative work: tackled the mail merge process and
successfully produced 1000 separation agreements in the first 100 days of integration, reported,
audited and reconciled data, making sure bonus calculations and severance calculation were
correct. Special Assignment: Working with member of Boston Consulting Group as part of the
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$25 billion M & A downsizing team. Determined if the plant closing will trigger protections and
early notification requirements of either the federal WARN Act or accompanying state legislation.
Coordinated the administration of the Workers Compensation Program. Claims monitoring and
administration, report generation, communication with employees and insurance adjusters.
Compliance with OSHA standards and policies and reconciled loss run reports.
Edward Jones
Human Resources Benefits Specialist (1month contract October – November 2013
worked to support 2014 open enrollment of Medical, Dental, and Vision insurance for 30,000
associates of the company;
Analyzed new legislation entitled “The Patient Protection and Affordable Care Act. “ Responded
to employee benefit inquiries and provided latest information on changes under the Affordable
Care Act such as maximum contributions to health savings accounts, limited flexible spending
accounts, insuring children up to the age of 26, spousal surcharges and purchasing insurance
through the federal exchange effective October 1, 2013;
Assisting employees with preparation of biometric screening forms and navigating the health
fitness website;
Answering questions relating to STD and LTD including rate calculations;
Saint Louis Public Schools (SLPS) St. Louis, MO
Human Resources Turnaround Coordinator 2008 2013
Challenges: Recruited to create HR infrastructure and stand up turnaround office in the largest school
district in St. Louis. Provide support to 25,000 students of the lowest performing schools in the district
operating with an 11 million dollar, 3 year school improvement grant. The greatest challenge was the high
teacher and administrator turnover and the lack of a formal performance management branch within the
HR Office to terminate and reward high performing teachers and administrators.
Actions: Served in the role of “Change Leader” and HR analyst for the office by
supporting
and facilitating HR strategies that support change efforts throughout the district;
Introduced the concept of Performance Management to the District for the purpose of
monitoring performance to achieve desired results. Collaborated with Local 420 to
search for performance models that would compensate and retain highly effective
employees to increase effectiveness of SLPS’s teachers and administrators.
Results: Reduced staff Turnover by 20% and oversaw and participated in monthly
training program design to build teams and staff development. After 18 months the
district received provisional accreditation.
Other SLPS HR Management responsibilities
Supervised and monitored the administrative work and activities of building staff
in 22 schools.
Developed employment policies, processes, and practices and recommended
changes to executive team. Policies reduced the abuse of PTO taken days on
Monday and Fridays.
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Met with team leaders and supervisors to resolve grievances.
Conducted new employee orientation to foster positive attitude toward company
objectives.
Maintained records and compiled status data to identify and determine causes of
systematic problems.
Analyzed statistical data and reports to identify and determine causes of
personnel problems. Planned directed and coordinated the quarterly attendance
reports.
Analyze training needs to develop new programs or to modify and improve
existing programs.
Internal Revenue Service (Career Progression)
Labor Employee Relations Generalist/Specialist 2000 2005
Oversaw and managed a caseload of roughly 30 open cases a month ER and LR issues;
Provided guidance to managers on attendance and leave, employee assistance, discipline and
adverse actions, performance management, and tax compliance;
Partnered with the National Treasury Employees Union on administering the NORD IV collective
bargaining agreement;
Provided union and non union departments with day to day advice and support on recent HR
ruling and cases;
Collaborated with all levels of management to ensure the HR policy compliance.
Selected as the team lead to counsel orient and train new specialist and supervisors on how to
interpret an administer HR policies and procedures.
Strong project skills utilized to manage my case load which consisted of IRS employees on the
west coast: Washington, Nevada, Arizona, Idaho Utah and Montana. Managed multiple
programs and projects;
Selected as program Coordinator for the Nation Wide Background Clearance and Suitability
Program;
Developed HR policies for new special agents involving debt issues, DWI and weapon charges.
Internal Revenue Service
HR Graduate Intern Shared Services 1999 2000
Selected as HR Management Intern after completion of MBA with and emphasis in Human
Resources Management and Organizational Development;
Selected as HR Management Intern ranked #1 in a pool of 100 applicants;
Trained in laws affecting HR such as ADA, ADEA, HIPPA, FLSA, Title VII of Civil Rights act;
FMLA; FFLA: 5 CFR the WARN Act etc;
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