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JAMES H. FRAZIER JR

**** **** **** **.

ORLANDO, FL 32825

Phone: 407-***-****

Objective

Office Support Worker or General Office Clerk

Abilities

Office support worker with over 10 years' experience maintaining and update filing,

inventory and mailing systems. Answer telephones, direct calls and take messages.

Communicate with customers or employees to answer questions. Greet visitors or

callers and handle their inquiries or direct them to the appropriate persons according to

their needs. Complete forms in accordance with company procedures. Schedule and

confirm appointments for customers. Review files, records, and other documents to

obtain information. Open, sort, and route incoming mail, answer correspondence, and

prepare outgoing mail.

• Honorable Discharge from US Army [Administrative Clerk; 71L]

• US Army Postal Finance/Operations Specialist

• Team Player

• Valid Florida ID card

OFFICE MACHINE AND COMPUTER SKILLS

MS Word

Outlook

Internet

Email

Scanners

Copies

Fax

Phone

Pitney Bowes Mail Processing machine

Employment History

Volunteer Services Specialist, Stock Clerks- Stockroom, Warehouse, or Storage Yard

06/2012 - Current Department Veteran Affairs 5200 Raymond St, Orlando, FL

Receive, store, and issue materials, equipment, and other items from stockroom,

•

warehouse, or storage yard. Keep records and compile stock reports.

Maintaining the Homeless closest and food pantry. Also issued clothes and

•

Hygiene items as needed by the Veteran's that needed assistant from our facility.

Warehouse Associate, Stock Clerks- Stockroom, Warehouse, or Storage Yard

10/2014 - Current Careers USA 2221 Lee Rd # 24, Winter Park,

FL

Reads production schedule, customer order, work order, shipping order, or

•

requisition to determine items to be moved, gathered, or distributed.

Conveys materials and items from receiving or production areas to storage or to

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other designated areas.

Sorts and places materials or items on racks, shelves, or in bins according to

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predetermined sequence such as size, type, style, color, or product code.

Fills requisitions, work orders, or requests for materials, tools, or other stock

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items and distributes items to production workers or assembly line.

Assembles customer orders from stock and places orders on pallets or shelves,

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or conveys orders to packing station or shipping department.

Marks materials with identifying information.

•

Opens bales, crates, and other containers.

•

Housekeeping duties including all forms of warehouse cleanup not limited to

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waste, wood, general refuse disposal, wiping, wet and dry cleaning, sweeping

and/or mopping inside and outside.

Records amounts of materials or items received or distributed.

•

Weighs or counts items for distribution within plant to ensure conformance to

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company standards.

Arranges stock parts in specified sequence for assembly by other workers.

•

Compiles worksheets or tickets from customer specifications.

•

Operates hand truck, cart, dollies, forklift, “man-up” order-picker, and walkie to

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transport stored items from warehouse to plant or to pick up items from several

locations for shipment.

Warehouse Associate, Stock Clerks- Stockroom, Warehouse, or Storage Yard

06/2009 - 08/2012 Airgas Inc 1610 SOUTH DIVISION AV,

Orlando, FL

Prepares orders by processing requests and supply orders; pulling materials;

•

packing boxes; placing orders in delivery area.

Completes deliveries by driving truck or van to and from vendors.

•

Maintains truck or van by completing preventive maintenance requirements;

•

arranging for repairs.

Maintains inventory controls by collecting stock location orders and printing

•

requests.

Maintains quality service by following organization standards.

•

Maintains safe and clean work environment by keeping shelves, pallet area, and

•

workstations neat; maintaining clean shipping supply area; complying with

procedures, rules, and regulations.

Completes reports by entering required information.

•

Maintains technical knowledge by attending educational workshops; reviewing

•

publications.

Contributes to team effort by accomplishing related results as needed.

•

Warehouse, Stock Clerks- Stockroom, Warehouse, or Storage Yard

07/2005 - 06/2009 Hand on Staffing 2281 E. Michigan St, Orlando, FL

Moved and placed materials or items on racks, shelves, or in designated areas

•

by hand, hand-truck, dolly and/or forklift. Also sorted items by size, type, style,

color, or product code.

Received, logged, stored, and distributed materials, tools, equipment, and

•

products between vendors, resellers, and end user.

Coordinated with Purchasing Department regarding product shortages and

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outages. Additionally, exchanged customers' cylinders

Security Officer, Transportation Security Screeners

07/2002 - 06/2005 Homeland Security 5850 T.G. Lee Blvd, Orlando, FL

Conduct inspection of baggage and checkpoint operations in accordance to

•

standard operating procedures. Provide frontline security and protection of air

travelers, airports, and airplanes.

Acted in a professional and courteous manner at all times and recognizes needs

•

of individuals who may require special screening and assistance. Relayed

professional but firm commands to individuals to control situations, including

those that may become heated while continuously monitoring individuals'

behaviors as they enter and pass through security checkpoints and alerts

superiors and/or law enforcement officers when suspicious behaviors are

observed

Maintained communication with management regarding any issues that might

•

reveal a weakness or vulnerable area of security screening that is discovered

during the course of operations and immediately responds to breaches of security

and emergency situations. Also served as a Field Training Officer, facilitator

and/or negotiator in coordinating team initiatives and in consensus building

activities among team members.

Assisted and/or ensured in monitoring the flow of passengers, baggage (carry-on

•

and checked), and cargo through the screening checkpoint to facilitate the orderly

and efficient processing of passengers, baggage, and cargo at any transportation

terminal, as assigned, that provides commercial service to the public.

Senior Juvenile Justice Officer, Probation Officers and Correctional Treatment Specialists

08/1994 - 07/2002 Department of Juvenile 2800 Bumby Ave, Orlando, FL

Justice

Maintained and updated case files on all delinquent youth per Department of

•

Juvenile Justice standards, policies, procedures and QI standards.

Prepared and presented reports to the court, commitment programs and other

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service providers. Also ensured updated information was reflected in the Juvenile

Justice Information System (JJIS) or other designated computer database

information systems..

Provided and documented supervision and case management of clients placed

•

on supervision as required by statute, department policies and procedures and

Quality Improvement (QI) standards relating to probation, commitment and

conditional release, etc…

Warehouse Associate, Stock Clerks- Stockroom, Warehouse, or Storage Yard

10/1990 - 03/1999 Sears 3111 East Colonial Dr, Orlando, FL

Prepares orders by processing requests and supply orders; pulling materials;

•

packing boxes; placing orders in delivery area.

• Completes deliveries by driving truck or van to and from vendors.

• Maintains truck or van by completing preventive maintenance requirements;

arranging for repairs.

• Maintains inventory controls by collecting stock location orders and printing

requests.

• Maintains quality service by following organization standards.

• Maintains safe and clean work environment by keeping shelves, pallet area, and

workstations neat; maintaining clean shipping supply area; complying with

procedures, rules, and regulations.

• Completes reports by entering required information.

• Maintains technical knowledge by attending educational workshops; reviewing

publications.

• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications: Teamwork, Coordination, Organization, Planning, Time

Management, Reporting Skills, Inventory Control, Documentation Skills, Equipment

Maintenance, Data Entry Skills, Dependability

..

Clerk Typist, Office Clerks, General

11/1992 - 08/1994 Department of Disability 3438 Lawton Rd, Orlando, FL

An office clerk often supports projects required to be completed quickly, and may

•

serve as a replacement when other administrative professionals are out of the

office.

Examples include preparing presentations in bulk on an as needed basis, taking

•

on the responsibilities of the receptionist or other administrative jobs when staff

members are not in the office, running errands such as mailing packages at the

post office, and providing additional support to administrative staff as needed to

ensure all functions are completed, duties too varied and diverse to be classified

in any specific office clerical occupation, requiring knowledge of office systems

and procedures.

Clerical duties may be assigned in accordance with the office procedures of

•

individual establishments and may include a combination of answering

telephones, bookkeeping, typing or word processing, office machine operation,

and filing.

Office Services Specialist, Office Clerks, General

07/1987 - 10/1989 FDIC 430 South Semoran Blvd,

Orlando, FL

Provided all mailroom functions, picked up and delivered mail,

•

processed both incoming & outgoing mail using Pitney Bowes

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meter & stamp canceling machine, also processed Fed X.

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UPS, Certified, Registered mail and listed items in booklets

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per the class received.

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purchased office supplies. Conducted inventory of furniture and fixtures

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and personally disposed of all official document using manual shredder

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by departmental protocol.File correspondence, cards, invoices, receipts, and

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otherrecords in alphabetical or numerical order or according to the filing system

used. Locate and remove material from file when requested.

UNITED STATES ARMY POSTAL OPERATIONS SPECIALIST, Postal Service Mail Sorters,

Processors, and Processing Machine Operators

02/1979 - 10/1984 United States Army Tonduschon, Korea (South)

Position Purpose: Sort incoming mail and packages for distribution, dispatch

•

outgoing mail and packages, and administer office services.

Distribute and collect office mail, packages, storage boxes and computer

•

hardware

Examine outgoing mail for appearance and proper addressing, and seal

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envelopes by hand or machine

Stamp outgoing mail by hand or with postage meter, and weigh mail to determine

•

that postage is correct

Process and maintain records of registered mail, express delivery mail and

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packages

May fold letters or circulars, insert in envelopes, stamp and dispatch

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Other office administrative tasks as assigned

•

Distribute and collect office mail, packages, storage boxes and computer

•

hardware

Examine outgoing mail for appearance and proper addressing, and seal

•

envelopes by hand or machine

Stamp outgoing mail by hand or with postage meter, and weigh mail to determine

•

that postage is correct

Process and maintain records of registered mail, express delivery mail and

•

packages

May fold letters or circulars, insert in envelopes, stamp and dispatch

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Other office administrative tasks as assigned

•

Education History

Issuing Institution Location Qualification Course of Study

HOMELAND ORLANDO, FL 1 Year of FIELD TRAINING OFFICER

SECURITY College or a

ADMINISTRATION Technical or

(TSA) Vocational

School

HOMELAND ORLANDO, FL 1 Year of SECURITY (TSA)

SECURITY College or a

ADMINISTRATION Technical or

(TSA) Vocational

School

DEPART OF JUVENILE ORLANDO, FL 1 Year of FIELD TRAINING OFFICER

JUSTICE College or a

Technical or

Vocational

School

DEPART OF JUVENILE ORLANDO, FL 1 Year of CORRECTIONS OFFICER

JUSTICE College or a

Technical or

Vocational

School

DEPART OF ORLANDO, FL 1 Year of DEVINE INTERVENTION

DISABILITY College or a (FACILITATOR)

DETERMINATION Technical or

STATE OF FLORIDA Vocational

School

UNITED STATES TONDUSCHON, Vocational POSTAL OPERATIONS

ARMY KR School SPECIALIST

Certificate

U.S. ARMY SCHOOL COLUMBIA, SC 1 Year of Postal Operations Specialist

OF ADMINISTRATION College or a

FT. JACKSON Technical or

Vocational

School

UNITED STATES COLUMBIA, SC Vocational POST OFFICE

ARMY School FINANCE/OPERATIONS

Certificate PROCEDURES

U.S Army SC Vocational Office management

School

Certificate

HOPE HIGH PROVIDENCE, High School General High School

RI Diploma Curriculum

Honors

Field Training Officer/Depart of Juvenile Justice Team Facilitator/Dept Of Disability

Certificate Of Merit/ Field Training Officer/Dept TSA Field Training Officer/Homeland

Security Administration

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