HR Executive

Kanupriya Tripathi

*********.********@*****.***

(M) +91-992*******, (LL) +91-79-268*****

Flat No. 08, Sukirti Apartments, Bhaikakanagar, Thaltej, Ahmedabad -

380054, India

Title Post Graduate with experience in BPO Industry

Highest Degree Held MBA

Work Experience Seven years & Seven months

Current Organization Landmark Insurance Brokers Pvt Ltd.

Previous Azure Knowledge Corporation Pvt Ltd.

Organization

Date of Birth October 23, 1985

Gender Female

Marital Status Single

Academic Qualification

. M.B.A. from ICFAI (Specialization in HR).

. Bachelor in Commerce from Gujarat University in 2006.

Professional Experience

June'14-till date HR Executive-Landmark Insurance Brokers Pvt.

Ltd.

Job Responsibilities

. Orientation & Induction.

. Conducting Initial Round of Interview

. Offer Letter & Appointment Letter preparation

. On Boarding which includes Joining Formalities.

. Updating Employee Database

. Maintaining Personal Records of each employees across PAN India

. Documentation process of the Candidate.

. Attendance preparation and Payroll Activities.

. MIS Management.

. Follow up for ID Cards, Visiting Cards and Background Verification

process.

Reporting to Sr. HR Manager

December'11- May'14 Training & Quality Lead-Azure Knowledge

Corporation Pvt Ltd

Major clients- UNINOR & Reliance India Mobile

Job Responsibilities

. As Quality Lead, responsible for overall process quality

improvement.

. Co-ordination with Uninor Quality & Training team to fulfill the

process requirement.

. As training lead, responsible for overall training program of the

process.

. Responsible for all the training MIS for Internal & External

purpose.

. Responsible for Training Need Identification of Current employees.

Reporting to Associate V.P.

March'11- July"11 Trainer-Vodafone India Services Pvt

Limited

Job Responsibilities

. As trainer, I was responsible for product training of inbound as

well as outbound process and imparting soft skills training to new

joiners and refresher training to current employees.

Reporting to Team Leader

April'10 - to March'11 Trainer- HDB Financial Services

HDB Financial Services - It is a subsidiary company of HDFC bank.

Job Responsibilities

. As Trainer, I was responsible for product training to new joiners

and providing training to the existing employees on Debt Recovery

program suggested by RBI.

. In addition to it, was also responsible to take care of customer

complaints and improving the communication skills of executives

while communicating with the customers.

Reporting to Zonal Manager

March'07 to June'09 Trainer - Aegis (Essar Group)

Aegis BPO Services Ltd. - It is a BPO which is an Essar Group initiative.

Major clients include HDFC, Tata & BPL.

Job Responsibilities

. As trainer, I was responsible for product training and imparting

soft skills to new joiners and refresher training to current

employees.

. As Senior Executive, I was responsible for all the processes of

contactibility, upselling and V Care of BPL process.

Reporting To Training Manager

Aug'06 to Feb'07 Executive (Data Research) - Sunskar Infotech

Sunskar Infotech - Area of Operations included Call Centre & web site

development.

Job Responsibilities

. Responsible for Research and relevant data and information

collection from the various sites and then putting that up in a

presentable manner in the company's site.

Reporting to Director

Hobbies Listening to Music and Watching TV

Languages Known English, Hindi and Gujarati

Date: Ahmedabad (Kanupriya

Tripathi)

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