Customer Service High School

Traevonte C. Boykins

*** ******** **.

Brandon, FL. 33511

**********@*****.*** Residence:

323-***-****

CAREER OBJECTIVE

To engage in a position offering challenging responsibilities with career

opportunities and growth, by using my knowledge and experiences in the

realm of the interest position.

QUALIFICATION HIGHLIGHTS

TEAM AND LEADERSHIP DEVELOPMENT CAUSE-EFFECT PROBLEM SOLVING

EMPLOYEE RELATIONS INTERACTIONS SELF-MOTIVATED

ACHIEVER

PROFESSIONAL EXPERIENCES

TOP2BOTTOM PROPERTY PRESERVATIONS

Tampa, Fl

Vendor:

January 2013 -

Current

. Inspect foreclosed properties.

. Manage foreclosed properties for mortgage companies, lenders, and other

financial institutions.

. Handled inventory accuracy and aided cycle count.

. Answer Inbound/Outbound calls.

. Manage a high-volume of workload calls within a deadline-driven

environment.

. Strategic-relationship/partnership-building skills: listen attentively,

solve problems creatively, and use tact and diplomacy to find common

ground and achieve win-win outcomes.

MACY'S INC

Tallahassee, FL

Commissioned Sales Associate

August 2012 -December 2012

. Provide knowledge of store products and services to customers to build

sales and minimize returns.

. Maintain a professional attitude with sincerity and enthusiasm to the

customers

. Work as a team in a fast paced environment, handling multiple priorities

and quickly learning new procedures.

. Meet or exceed sales, customer service and Star Reward credit program

standards.

MCDONALD'S

Tampa, Fl

Culinary Artist:

June

2010 - July 2011

. Performed simple food preparation tasks such as specialty burgers.

. Grilled and garnished hamburgers or other meats such as chicken.

. Coordinated constant clean up in kitchen; operated grills, fryers, and

microwaves.

. Stored all food items in appropriate storage area.

. Prepared all the prep work for menu items.

. Set up work station.

SPECIAL ACHIEVEMENTS AND ACCOMPLISHMENTS

. Proficiently good in computer skills such as MS word, MS excel, MS

access, Power Point, Spreadsheets.

. Profound ability to manage, plan, organize and budgeting.

. In-depth knowledge of current market and strategies.

. Excellent presentation and interpersonal skills.

. Exceptionally good communication skills both verbally and written.

. Self-motivated, initiative, maintains a high level of energy in

organization and priorities.

COMPUTER SKILLS

. Microsoft Word, Excel, Access, PowerPoint, Outlook Express.

. Microsoft Windows XP

. Microsoft Office XP Professional

EDUCATION

ASSOICIATES OF SCIENCE - CRIMINAL JUSTICE

Tallahassee Community College - Tallahassee, Florida

High School Graduate of Middleton Senior High School

Tampa, FL

BACHELOR

SURETY AGENT PROGRAM - CRIMINAL JUSTICE

Hillsborough Community College - Tampa, Florida

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