Customer Service Representative
Resume:
Stephanie Hunt
Owensboro, KY *****
Work History:
August 2006 - present: Daviess County Public Schools
**** ************ *******, *********, ** 42301
Administrative Assistant
Preschool Department
Responsibilities Include:
• Data entry
• Generate monthly, and annual reports for KDE
• Generate purchase orders
• Monitor budgets for 18 expense accounts
• Order department supplies
• Calculate travel
• Create and confirm travel arrangements
• Balance department bank account
• Reserve and schedule building reservations
• Schedule appointments
• Generate appointment reminder and initial appointment letters,
• Generate call logs
Supervisor: Janet Land 270-***-****
June 1999 - March 2006: US Bank Home Mortgage
4801 Frederica Street, Owensboro, KY 42301, 270-***-****
Team Lead Fidelity Systems Support Department
Responsibilities Included:
• Generate daily checks
• Balance and verify totals for checks generated
• Data entry
• Key on demand check requests
• System Support; assist and trouble shoot issues with various applications utilized by US
Bank
• Security Administrator; Create and reset CPI passwords. Unlock Mortgagor access to
USBHM Website in regards to mortgage accounts
• Respond to customer inquiries. Assist third party vendors with resolutions to system
issues
• Backup person for Operations Department; print various department reports, distribute
reports and letters to various areas. Order Department and Equipment supplies from
vendors Kyocera and Relyco
Supervisor: Pattie Ludka 262-***-****
Stephanie Hunt
August 1997 - June 2001: Goodys Family Clothing
5241 Frederica Street, Owensboro, KY 42301, 270-***-****.
Mens Department/Tuxedo Manger
Responsibilities Included:
• Merchandise Clothing in manner for Sale
• Tag/Nogo incoming stock
• Assist customers with purchasing matching pieces of clothing
• Scan merchandise for price changes and special sales
• Clean and organize department
• Create to do list, for night crew
• Monitor breaks and lunches
• Assist with measuring, ordering and returning tuxedos for nine local and surrounding area
High School Proms
Supervisor: Trish Green
January 1996 - August 1997: Independence Life Insurance Company
Field Agent:
• Sell insurance products, collect premiums for life insurance, fire and accident policies
Supervisor: Rodney Tarrants
May 1991 - September 1993 Mega Market Groceries
5101 Frederica Street, Owensboro, KY 42301
• Cash Teller
• Team Lead
• Customer Service Representative
April 1991 - August 1995: Owensboro National Bank
130 West Second Street, Owensboro, KY 42301
• Front Line Teller, Back- Up
• Telephone Operator
• Driver Thru Teller
June 1987 - 1990 S.W. Andersons Company, Inc.
122 East Second Street, Owensboro, KY 42301
Accounts Payable Manager
Responsibilities included:
• Extend vendor invoices
• Generate vendor checks for payment of merchandise
• Merchandise returns
• Computer Systems Back-up Person
• Customer Service Representative
Stephanie Hunt
Education:
August 2012 - June 2014 National Hispanic University
• Master of Arts in Education Specialization in Teaching and Learning
January 2010 - April 2012 Anthem College
• Bachelors of Science in Business Management
January 2004 - August 2006 Anthem College
• Associates of Science Degree in Business Administration
1983 - 1986, KY Tech
1901 Southeastern Parkway, Owensboro KY, 42301
• Business Administration
• Graduated as Certified Clerk Typist 1986
1976 - 1980, Owensboro High School
1800 Frederica Street, Owensboro, KY 42301
• Graduation Date May 1980
Skills:
• Proficient in Microsoft products
• Office 2003 – 2007
• Word, Works, and Excel
• Outlook Power point and Access
• Lotus Notes
• Experienced in personal computer use
• Ability to multi task effectively and efficiently
• Possess strong oral and written communication skills
• Proficient in Laser Check Systems
• MaxMillion Lien Release, Director, Passport and CPI
• MUNIS Systems
Stephanie Hunt
Personal References
Linda Mitchell
US Bank Home Mortgage
4801 Frederica Street
Owensboro, KY 42301
Pattie Schuldt - Ludka
US Bank Home Mortgage
4801 Frederica Street
Owensboro, KY 42301
Yager Lewis
2839 Gardendale Avenue
Owensboro, KY 42301
Nancy McCollough
1426 Hickory Lane
Owensboro, KY 42301
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