Laura Johnston

***-**** ****** **.

Kelowna, BC

V1W 3T62

Home: 250-***-****

Cell: 250-***-**** acg748@r.postjobfree.com

Profile

Creative in solving problems and maximizing resources

Demonstrated ability to handle several tasks at once

Excellent customer service skills

Key understanding of business concepts in working with budgets

Work well independently or as a team player

Relevant skills & abilities

Administration/Financial Controller Skills

Managed 350 mobile home park community and campground

Operated projects in accordance with Westbank First Nations tenancy laws

Demonstrated ability to adhere to budgets

Responsible for park maintenance, hired and supervised contractors

Submitted financial information to accountant and reconciled statements

Collected receivables, accurately prepared bank deposits

Handled customer relations, provided information and processed reservations

Designed and implemented marketing strategies

Proficient in computer skill, microsoft word, Spreadsheets, Excel

Warehouse/Inventory Skills

Responsible for Inventory Control, ordering and pricing product

Proficient in IMAC Inventory systems

Picked parts, stocked shelves, processed orders

Process shipping/receiving documentation, checked invoices for accuracy

Load and unload tractor trailers/flatbeds ensuring that items were handled with care and

accurately placed in warehouse

Extensive experience in forklift operation

Production/Manufacturing Skills

Maintain quality control in various areas of production

Repaired damage to finished product to ensure maximum quality, before shipping

Experienced with assembly, sorting and packing aspects of manufacturing

Trained new staff on operations of machinery and general duties

Worked as lead hand when required, provided direction and leadership to production staff

Relevant Experience & Skills

Right Choice Camps & Catering

Housekeeper

March 2014 - present

A 21/7 day rotation. Follow detailed worksheet for each room. Change bedding and make

beds. Gather and empty garbage. Report any damage or need to change fixtures or

lighting to management. Follow msds, and read directions on labels. Keep dorm stocked

with all beddings and cleaning products. Wipe down washing machines, keep dryers lint

free. Keep all traffic areas free of obstruction, sweep, mop daily, use signs such as wet

floor as needed. Attend safety meetings daily. Fill out any risk assessment forms as

required. Assist when asked.

Purolator Courier Ltd.

Sorter

Feb 2008 - March 2014

Part-time. Team effort in loading and unloading 53' tractor trailers on a daily basis. Load

and unload aircraft at the airport, drove company vehicle to retail store for customers to

pick-up their freight, use hand held scanner to scan bar codes on the freight for assurance

of arrivals and departure times, time management skills put to the test.

Princess Enterprises Ltd.

Property Manager/Campground Administrator

Nov 2005 - Nov 2007

Worked as Property Manager. All duties included good communication skills with people,

including person to person and business to business. Followed the WFN tenancy laws.

Investigated all complaints, violations and disturbances. Resolved many tenancy issues,

following the rules, regulations and the bylaws. I hired contractors, I had the campground

rewired following BC Hydro's regulations and standards, I reconstructed the irrigation

system, and upgraded the three parks beyond my own expectations, staying within the

budget.

Summerhill Estate Winery

Field Maintenance

March 2003 - Nov 2005

Worked outdoors consisting of 40 acres, in all weather conditions. Training plants to

grow, machine operation and maintenance. Ran small crews in the winter for ice wine

and in the summer for harvest.

Tappers Pub

Manager

Jan 2001 - May 2002

Responsibilities included maintaining stock and inventory, serving, balancing cash debit

and credit transactions daily. Scheduling employees.

Western Star trucks

Shipping/Receiving

Aug 1994 - Sept 2002

Began on graveyard shift unloading tires for 15 trucks a day, soon began warehousing

obtaining a swingreach/order picker certificate. Moved to afternoon shift where the jobs

consisted of picking parts for production. I was called upon to train employees on

machinery and the duties of the jobs. I regularly did overtime to assist with absences and

holidays for both shifts.

Other Experience

All jobs and the duties expected to perform were done well, and at times above and

beyond what was asked of me. I found myself appreciated, received awards, was certified

by the companies I worked for, I made it possible for others to function efficiently. I

exercised good judgment in all areas of my responsibilities. I took any job on with

confidence and common sense, I met challenges enthusiasm, I am a team player, and

work well on my own, I am able to see immediate results from my decisions.

Volunteer

Captain of Okanagan Sunday Fun League (pool)

Captain of Elks club Dart League

Secretary Treasurer

Education

Business Administration

1993

Business Correspondence Program

1989

Centennial Senior Secondary

1986

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