SHASHANK WAHAL

****, ***** *****, ********* ********, Crossing Republik, Near ABES

Eng. College,

Ghaziabad, Uttar Pradesh - 201016

Mobile: +91-981*******, Email: acg73w@r.postjobfree.com

AVIATION CATERING PROFESSIONAL

Expertise in Overall Management of Aviation Catering Operations,

Administration and Training

CAREER OBJECTIVE: Seeking challenging Corporate / Senior Level

Assignments in Aviation Catering with a dynamic organization that

would help me cultivate and nurture my skills to the fullest with an

opportunity to display my talent and become an asset to the

organization.

PROFESSIONAL SYNOPSIS

. A proactive, creative, & innovative professional with over 22 years

of experience in the In-flight / Aviation Catering including

overall Management, Training, & People Management.

. A keen planner, strategist, implementer, and administrator with

expertise in devising policies & plans for improving business

performance and overall organizational growth.

. Seasoned professional with extensive experience in supervising and

managing large teams.

. Highly motivated and goal-oriented effective leader, with

demonstrated professionalism, and proven track record of

achieving and exceeding business targets across the career span.

. Excellent communicator with exceptional talent for problem solving

through reasoned thought processes, and the ability to handle

multiple simultaneous tasks under high pressure.

. Skill and ability to lead in a fast-paced, operations environment

with the ability to coordinate activities among various operating

groups like Bond, F&B, Production, Accounts, and Transports etc.,

throughout the organization.

. Knowledgeable of airline catering Industry regulations & able to

clearly communicate performance requirements and promote employee

development.

. Successfully carried out catering operations for various

prestigious Airlines like British Airways, Air France, Air Canada,

Saudia, Air Lanka, Japan Airlines, Asiana etc., and Presently

IndiGo.

CORE COMPETENCIES

Aviation Catering Operations ( Man Management ( Job Allocation /

Rotation ( Resource Management

Coordination / Analytical Skills ( Team Management ( Inventory /

Logistics ( Relationship Management

Client Servicing ( Quality Control & Audit ( Menu Planning ( General

Administration

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

Manager Catering (Indigo) from Oct'07 till date.

As a Manager catering "Indigo" (inter globe aviation ltd) taking care of in-

flight catering on complete network (National & International).

. Menu planning, inventory, contract with caterer, catering audits,

Logistic, procurement of catering items, quality assurance, and

billing are my major assignments.

. Reporting to Director Operation on day to day catering activity.

AMBASSADOR SKY CHEF (FLIGHT KITCHEN), 1989 TILL October 2007

Joined the organization as Trainee Flight Supervisor and gave

the job from the position of Assistant Operations Manager, was

managing the entire operational aspect of Lufthansa Airlines as Key

Account Manager, and day to day operation department activities.

Assistant Operation Manager, 1997 till Oct'07

I was leading the team of the world famous Airline (LUFTHANSA) as Key

Account Manager; and was handling the entire Logistics, Inventory and

Billing and directly reporting to Frankfurt.

Primary Responsibilities.

. Key Account Management: Responsible for handling the complete

working of Lufthansa Catering on behalf of Lufthansa Airline and

direct reporting to LSG SKY CHEFS in Germany as well to LH station

Manager (Local).

. Operations: Ensuring affective planning and successfully organizes

various areas of operations; optimize available resources to ensure

smooth operations.

. Appraisal: Conduct Performance Appraisals of junior staff to focus

on identification of potentials in the organization to prolong

retention of key performers

. Training: Leading the efforts across staff recruitment, providing

training to new recruits and Technical training to old and

experienced staff to increase organizational efficiency.

. Administrative Functions: Handling the functions across maintaining

logistics and inventory of entire client airline.

. Shift / Duty Management: As nigh shift in-charge, manage the entire

Unit on behalf of General Manager; prepare duty rosters for

Officials managing the shift and junior staffs.

. Liaison: Maintaining regular liaison with Airlines Officials and

take care of their requirements and maintain direct liaison with

following departments, F&B, Bond, Production, Accounts and

Finalizing Monthly Bills, and monthly cost reports for all the

Airlines.

. Menu Enhancing / Planning: Planning and enhancing menus in line

with the international standards for Special Flights, Unscheduled

charters, VIP flights Etc.

. Quality: Ensure proper implementation of HACCP and make sure that

the safety and quality of the food and services offered are

compliant as per standards.

Duty Officer, 1994 - 1997

. Successfully handled overall responsibility to streamline,

supervise, and manage entire operations for each given shift &

ensured optimum utilization of manpower.

. Arranged duty allocations for a given shift for the respective

executives on the Flights.

. Facilitated an atmosphere of continuous improvement with relation

to output & yield & strove to create an ideal working environment

through maintaining co-ordination between airlines requirements and

the Kitchen

Coordinator, 1992 - 1994

. Entrusted with the task of coordinating the prestigious Lufthansa

German Airlines / British Airways.

. Effectively maintained the Logistic and inventory controls.

. Reviewed existing operational practices and undertook ordering of

Local requirements and maintaining its inventory.

. Performed quality checks on meals uplifted from Kitchen.

. Effectively performed the task of attending to the flight, interact

with the crew and provide the requirements.

Trainee Flight Supervisor, 1989 - 1991

. Successfully completed the first assignment for British Airways as

my First Airlines to execute.

ACADEMIC AND PROFESSIONAL CREDENTIALS

Bachelors of Commerce

Appeared Delhi University

Schooling, 1986

Ramjas Senior Secondary School, CBSE Board

Basic Knowledge of Computer

i.e. Micro soft Word, Excel, Internet

Date of Birth

15th

May 1968

REFERENCES: Available upon request

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