SUBHASIS KARMAKAR

E-Mail: acg738@r.postjobfree.com

Contact No.: 084********

Seeking assignments in Administration and Operations with an organisation

of high repute preferably in West Bengal, Mumbai, Pune, Bangalore,Gujrat,

Delhi.

PROFILE SUMMARY

. A competent professional with over 6 years of experience in:

Branch-Administration Branch Operations

Infrastructure-Development Facility & Security Management Vendor

and Stock Management Resource Optimization

Statutory Compliance Retail sales and Product Trainer

Project & Relationships Management

. Adept implementing procedures, control systems for maintaining quality

standards; leading efforts for streamlining processes and generating cost

savings in operations

. A skilled communicator with good man management, relationship management,

interpersonal and analytical skills

. Possesses strong client servicing, planning, coordination and problem

solving skills

CORE COMPETENCIES

. Handling all administrative activities like maintenance of office

equipment, transport, hotel-booking, housekeeping & maintenance of office

and record keeping of office stationery including various formats.

. Identifying and networking with cost effective & reliable vendors/

suppliers for purchase of requisite materials and spares as well as

project procurements

. Maintaining optimum level of resources and ensuring efficient deployment/

utilization of the same

. Performing branch operations, coordinating with branch & managing a

variety of operations

EMPLOYMENT DETAILS

Since Jul'11 with National Stock Exchange Information Technology Ltd.,,

posted in Howrah

Administration and Operation (Test Administrator) Area of Operation- West

Bengal and Jharkhand

Highlights:

. Essayed a key role in:

o Developing and implementing new administrative systems, such as

record management, recording office expenditure and managing the

budget

o Vendor management and appointing new vendors for services and

procurement, stationary/IT delivery for-Branch.

o Preparing orders and bill processing and payment related activities

for all the vendors

o Coordinate with Security Company for deployment of Security Guard

in Centre and Keeping the track of security Guards attendance sheet

and overtime details and process for payment

o Appointment of Housekeeping Agencies/ Housekeeping staff and

monitoring- Salary, Housekeeper working sheets and attendance sheet

o Handling all the administrative work like execution of agreement,

application of trade license, telephone connection, internet

connection, power enhancement etc.

o Established and maintained records management system for all

incoming and outgoing correspondence for Internal and external

Audit.

o Ensuring smooth functioning of all the facilities related areas

like AC Maintenance, AMC Management, CCTV & Fire System Management

/ Maintenance and Centre Expenses Management

. Involved in:

o Maintaining project database /project files and project management

schedules

o Handel a project Team for execution the - ICAI/ICSI Project

o Interacting with the local offices of the customers for promoting

of Project as per requirement

o Interacting and Price Negotiation with- Collage/Venue- Spoke for

selecting the venue for promoting project

o Conduct Training for Collage Staff

o Coordinate with clients for process for payment for necessary

Invoices and documentation

o Collecting data and preparing MS PowerPoint presentations, access

database/dashboard and Excel reports

o Handel- online Project - ICAI/ICSI /ITB/GSK

o Updating the clients regarding the status of project from time to

time

Nov'08-Jun'11 with India Yamaha Motor Pvt. Ltd., Kolkata

Customer Relation Officer and Product Demonstration Trainer (Two Wheeler)

Highlights:

. Holds the credit of:

o Maintaining opening and closing stock on daily basis

o Conducting physical verification on model and colour wise basis

using Navision and reporting to Sales Manager

o Making stock purchases & sales entries, following up with customers

and making customer data in Navision

o Providing product Demonstration trainings for the promoters and New

Joining.

o Taking care of Promotional Activities for generating Business-

through Hand Out distribution and canopy activates or College/

Campuses Fest Activity.

o Overseeing online Insurance activities involving renewal insurance

in CRM Siebel and process claim lodge intimation of the customers

. Successfully:

o Achieving sales Target for every months with effective customer

services

o Registering customer complaints received through head office, over

the phone and at showroom

o Confirming the customer complaints and getting the same resolved

o Maintaining Excel sheets of the complaints, reviewing open & closed

cases with Sales and Services Manager

. Underwent Navision and CRM Seibel Trainings

. Stood:

o 4th & as a Zonal Winner in YCL (Yamaha Champion League) on 18th

November 2010

o 3rd & as a Zonal Winner in YCL (Yamaha Champion League) in 18th

November 2009

. Recognized:

o As Won Best Sales Person (Regional Winner) Award in YCL (Yamaha

Champion League) on 24th August 2009

o With Best CRO Award for January and March in 2010 from YFS (Yamaha

Factory Shop)

PREVIOUS WORK EXPERIENCE

May'08-Oct'08 with Hotel Highway Inn -Howrah as Front Office Executive

ACADEMIC DETAILS

. Pursuing PGDBA in HR and Marketing from MIT, Pune Distance Learning

. Diploma in Hospitality and Aviation Management from Air Hostess Academy,

Kolkata with A Grade: 2008

. B.Com. (General) from Umes Chandra College, Kolkata - (CU) with Pass

Division : 2007

Others:

. Course on First Aid, Fidelio and Galileo from Air Hostess Academy,

Kolkata with A Grade: 2008

. Certification in Tally from Happy Learning Centre, Howrah with A Grade :

2006

ACADEMIC ACCOLADES

. Bagged:

o Performance Award for September and October (2011) from NSEIT

o Best NCC Cadet Award on 26th Republic Day Pared from Umes Chand

College in 2005

IT SKILLS

. Well versed with:

o MS Office, Lotus Applications like Lotus Notes & other Office

Applications

o Navision, CRM Seibel and Tally

BEYOND CURRICULUM

. Functioned as a Member of St. John Ambulance Association

. Actively participated in Inter-School Sports & Debate Competitions

. Lead School Cricket Team many times

PERSONAL DETAILS

Date of Birth 6th September 1986

Permanent Address 18, Charu Chandra Singh Lane, Howrah - 711101

Languages known English, Hindi and Bengali

Contact this candidate